The Academic Computing and Communications Center provides central computer support to the UIC campus community. Our major services include network, wireless and internet connectivity; Blackboard, public labs, classrooms, and instructional technology; digital and analog telephony; email, calendar, emergency communications, accounts and passwords, and other business tools. For a full list of services and details, consult the Service Catalog.
To be a source of competitive advantage and value for the University of Illinois by providing a wide range of information solutions and services to the University’s campuses, operating units, and external stakeholders.
ACCC works closely with UIC's Provost and his office, the campus IT Governance Committees appointed by the Provost, the faculty senate Academic Services Committee, and the Student Fee Advisory Committee. At the university level, we work with the University Technology Management Team, the Committee for Architecture and Vision, and several organizations on other campuses.
At the campus unit level, ACCC works with REACH, a group of departmental representatives each appointed by a department head. REACH members often provide technical support to departments as part of their duties. The connection between ACCC and REACH lets us coordinate services and information, and helps keep us informed about departmental needs. We also coordinate with Phonebook Contacts (PB Contacts), who maintain information about people, affiliations and NetIDs in the UIC directories. To find your REACH or PBContact representative, search for your department in the UIC Departments A-Z list.
ACCC is currently headed by our Director and has 7 internal groups:
|Director of ACCC||Cynthia Herrera Lindstrom|
|Chief Information Security and Privacy Officer||Ed Zawacki||Security and privacy|
|Networks||Campus networking, wireless, and internet connectivity|
|User Services||Digital and analog telephony, voicemail, special call handling, physical wiring, operators, Client Services Office (CSO), Desktop support, and ACCCeSS|
|Learning Technology Solutions||Elizabeth Romero||Learning environments support; Blackboard and other learning technologies support; learning technologies training and outreach; academic multimedia lab operation, and equipment lending|
|Enterprise Architecture and Development||Allen Randall||Security, email, calendar, business tools, and infrastructure|
|IT Strategy and Planning||Mark Goedert||General management of services, projects, and performance metrics|
|Administration||Mint Simagrai||Finance, budget, HR and internal ACCC business processes|
|ACER||Himanshu Sharma||High performance computing|
If you have specific computer support questions, please contact us.
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