News

 
Category: News
Last updated: Thursday, March 23, 2017 - 3:15pm
ACCC will be conducting routine preventative maintenance on our Uninterruptible Power Supply System (UPS) on Thursday, March 30th, from 6:00pm to 8:00pm. Service disruptions are not expected. If you have any questions
Category: News
Last updated: Wednesday, March 15, 2017 - 11:40am
Some users may be receiving the error "No client cookie found!" when logging into some Bluestem authenticated webpages. This error could be due to changes in recent versions of Google Chrome and Mozilla Firefox. A possible workaround is
Category: News
Last updated: Thursday, March 9, 2017 - 2:53pm
ACCC will be conducting routine preventative maintenance on our Uninterruptible Power Supply System (UPS) on Thursday, March 16th, from 6:00pm to 8:00pm. Service disruptions are not expected. If you have any questions
Category: News
Last updated: Thursday, March 9, 2017 - 2:52pm
ACCC will be increasing the storage capacity for all Office 365 mailbox accounts on Thursday, March 9th. ACCC is currently working with Microsoft to upgrade the default mailbox size of Exchange Online mailboxes from 50GB to 100 GB (98% of the
Category: News
Last updated: Thursday, March 9, 2017 - 2:50pm
ACCC will be applying software updates to the U-Print system to improve the reliability of the Printing service between Saturday, March 18th, and Sunday, March 26th. No service downtime is expected. The software update includes the Pharos U-Print
Category: News
Last updated: Wednesday, February 15, 2017 - 9:44am
ACCC will decommission the Argo Cluster servers used for high performance computing on Friday, February 17, 2017. The Argo servers have exceeded their functional life span which includes the replacement of hardware no longer readily available. ACCC
Category: News
Last updated: Monday, February 6, 2017 - 11:43am
Some wireless internet users may be seeing a message regarding certificate verification. The verification notice is due to a CA root authority certificate that may not be installed on users' computers. Not all users will see the verification
Category: News
Last updated: Friday, January 27, 2017 - 9:00am
SoftChalk Create version 10 is now available in the WebStore for UIC faculty. Please note that the license for SoftChalk expires on December 31, 2016 and
Category: News
Last updated: Friday, January 20, 2017 - 11:41am
All UIC lecture captures are saved in the Echo360 lecture capture system for four years. Please note that all captures recorded from May 6, 2012 to May 3, 2013 will be permanently deleted from the Echo360 system on June
Category: News
Last updated: Thursday, January 19, 2017 - 3:05pm
ACCC will be upgrading the firmware on ACCC-hosted virtual servers on Sunday, January 22nd, from 9:00AM to 5:00PM. ACCC-hosted virtual services should function normally during this maintenance window. If you have any
Category: News
Last updated: Friday, January 6, 2017 - 8:29pm
ACCC is upgrading the PGP Desktop server on January 6th, 2017 at 8:00 PM to provide support for MacOS 10.12 (Sierra) Customers already using PGP Desktop will not be affected. During the upgrade, new software installation will be
Category: News
Last updated: Saturday, December 31, 2016 - 5:08pm
ACCC will be retiring the outdated Flash Media and RealMedia servers on Saturday, December 31st. To improve the video media viewing experience, all files originally stored on these servers will now be accessed from the ShareStream servers when
Category: News
Last updated: Thursday, December 15, 2016 - 3:03pm
ACCC will be updating the desktop backup service powered by Crashplan on Monday, December 19th, from 11:00PM to 11:30PM. This update increases the stability of the service and corrects known issues that some users may have been
Category: News
Last updated: Monday, December 5, 2016 - 11:37am
ACCC will be upgrading the UIC Library’s EZproxy service to the latest version on Tuesday, December 6th, at 9:00AM. There is no expected downtime during this upgrade. If you have any questions, please feel free to
Category: News
Last updated: Thursday, December 1, 2016 - 5:51pm
ACCC will enable Google Inbox for UIC students, faculty, and staff who use GoogleApps@UIC on Wednesday, December 7th, at 8:00AM. Google Inbox is an email app that improves email productivity and organization including email highlights, automatic
Category: News
Last updated: Thursday, December 1, 2016 - 5:48pm
ACCC will enable Microsoft Teams in Office 365 on Friday, December 2nd, at 5:00PM. This new feature is a chat based workspace used for collaboration. It is available online with Office 365 and on all iOS, Android, and Windows mobile
Category: News
Last updated: Wednesday, November 23, 2016 - 10:25am
Users of Blackboard Instant Messaging (IM) tool, receive the following prompt when signing into the Blackboard IM client: "The connection to the server could not be authenticated and may not be secure. Do you want to connect anyway
Category: News
Last updated: Monday, November 21, 2016 - 8:17pm
ACCC Service Desk is currently experiencing intermittent phone issues at number (312) 413-0003, option 9. If you are unable to reach us, or your call is inadvertently dropped, please email
Category: News
Last updated: Thursday, November 3, 2016 - 4:22pm
ACCC is changing the AD (Active Directory) automatic lockout policy from 30 minutes to 5 minutes effective Friday, November 4th, at 10:00AM. The most common cause of account lockouts are devices attempting to connect to
Category: News
Last updated: Thursday, November 3, 2016 - 4:20pm
ACCC will be performing maintenance to the Shibboleth authentication server on Friday, November 4th, at 8:00AM. Applications requiring logins to websites or systems using Shibboleth will be temporarily unavailable until

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