Unplanned outage

 
Category: Unplanned outage
Last updated: Saturday, September 23, 2017 - 7:23pm
On 9/22/17 we experienced a failure in our west data center that caused a brief outage on the west side of campus. One of our routers went down at 9:05am. ACCC Network services team is on site investigating and working to fully restore
Category: Unplanned outage
Last updated: Tuesday, September 19, 2017 - 12:50pm
The Blackboard learning management system is currently experiencing slow response times, leading to difficulties submitting assignments and completing other activities in the system. Closing your browser and reopening may help resolve the issue
Category: Unplanned outage
Last updated: Tuesday, September 12, 2017 - 10:04am
ACCC staff in SELE (Building no. 607) is evacuating the building because of a fire alarm. Calls to our Client Services Office will not be answered until an "all clear" to reenter the building
Category: Unplanned outage
Last updated: Saturday, September 2, 2017 - 12:28pm
Some users may be experiencing cross-campus network connectivity issues with departmental networks including ACCC, AITS, CAS, and Student Affairs. ACCC Network Services staff is on site investigating these issues and are working to restore
Category: Unplanned outage
Last updated: Wednesday, August 30, 2017 - 10:29pm
ACCC will perform Request Tracker (RT) maintenance on Wednesday, August 30, from 10:00pm to 10:05pm. During this time, some RT version 3.8.7 instances may be unavailable for several minutes. For questions, please contact
Category: Unplanned outage
Last updated: Wednesday, August 30, 2017 - 8:46pm
We have been informed that the UIC Utilities department needs to perform some immediate electrical work that serves the COMRB building, effective today 8/30/17 at 6pm. For preventative measures, the network equipment, including
Category: Unplanned outage
Last updated: Friday, August 18, 2017 - 10:51am
Some users may be experiencing issues with multiple ACCC services including Wireless, VPN, and the ACCC website (accc.uic.edu). We are investigating these issues and are working to restore all services. For questions, please
Category: Unplanned outage
Last updated: Friday, August 11, 2017 - 2:24pm
Google is reporting issues with several Google Apps. Service has already been restored for some users, and a resolution is expected for all users within the next 2 hours. Please note this time frame is an estimate and may change. For
Category: Unplanned outage
Last updated: Thursday, August 10, 2017 - 7:47pm
Several AITS supported websites and applications are currently unavailable. AITS technicians are currently working to resolve these issues. For additional information and updates, please visit
Category: Unplanned outage
Last updated: Monday, August 7, 2017 - 9:30pm
AITS will be performing maintenance on the UIC Primary Site server (sccm-uic-ps1.ad.uillinois.edu) to increase storage space at 9PM. SCCM will be umavailable during this time. If you have any questions, please contact us
Category: Unplanned outage
Last updated: Monday, July 24, 2017 - 6:00pm
Some users may have experienced campus-wide network connectivity issues on Monday July 24, 2017, from 4:40pm to 5:15pm, CDT. ACCC's Network team identified and fixed a network switching problem and service is fully restored. Check the status
Category: Unplanned outage
Last updated: Tuesday, July 18, 2017 - 10:31am
Some users may be experiencing email delivery delays of up to 1 hour. We have resolved the issue and expect all backlogged messages to be processed by 4:30pm, 7/17. For questions, please contact 312-413-8080, option 2. For additional
Category: Unplanned outage
Last updated: Wednesday, July 12, 2017 - 2:42pm
We are aware some clients are not able to login to Print Release Stations We are investigating the issue and are working to restore service. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Wednesday, July 12, 2017 - 11:24am
Administrative Information Technology Services (AITS) reported Enterprise Authentication Service (EAS) authentication issues from approximately 10:35am to 10:55am. The problem is reportedly resolved, although technicians are monitoring for
Category: Unplanned outage
Last updated: Tuesday, June 27, 2017 - 8:22pm
Some users may be experiencing issues accessing Blackboard at blackboard.uic.edu. We are investigating these issues and are working to restore service. In the meantime, Blackboard can be accessed at its primary URL uic.blackboard.com. For
Category: Unplanned outage
Last updated: Thursday, June 8, 2017 - 12:26pm
Some users may be experiencing issues with multiple ACCC services including OpenVPN, Wiki (http://wiki.uic.edu), and the ACCC Homepage (http://accc.uic.edu). We are investigating these issues and are working to restore all services. For
Category: Unplanned outage
Last updated: Monday, May 22, 2017 - 2:29pm
Some users may be experiencing issues logging into Request Tracker (RT). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, May 19, 2017 - 11:42am
Due to unexpected water damage in the east side data center, Research Network is currently unavailable. Our staff is working to resolve this situation expeditiously by working with vendors. We will keep you posted on the progress. We apologize
Category: Unplanned outage
Last updated: Wednesday, May 17, 2017 - 4:06pm
Some users may be experiencing printing issues with U-Print enabled printers. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Monday, May 15, 2017 - 11:22am
Some users may be experiencing issues with UIC web applications such as Directory and Account Portal. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional

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