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When you're going to be away from your email for an extended period of time, you can use the auto-reply filter to automatically respond to your incoming email to inform senders that you're away, when you'll be back, and perhaps let them know who they can get in touch with for help while you're gone. 

Service: Basic Email

Setting up a new account with Thunderbird is easy; you give Thunderbird your name, email address, and password. Thunderbird then looks up the  connection details (such as ports, server names, security protocols, etc.) in its database. It knows about ACCC Basic email accounts and about mail.uic.edu, the email server that you use to connect to your ACCC Basic email account.

Students do not have the ability to forward their email to off campus email account(s).

Current faculty and staff do not have the ability to forward their email to off campus email account(s) but do have the ability to forward to the following domains: uic.edu, uis.edu, uiuc.edu, Illinois.edu and uillinois.edu.

Tags: email, mac
Service: Basic Email

Use the following steps to configure Apple Mail (Mail.app) for Basic Email accounts (Mailserv and Tigger).

ACCC email addresses, accounts, and services are available to current UIC students, staff, and faculty. When class registration or employment at UIC ceases, access to uic.edu email addresses and ACCC email accounts and computing resources is extended for a grace period to allow time for transition to a new email provider. Unfortunately, we cannot offer unlimited periods of account access or email forwarding. 

The following instructions are for configuring the Android email clients previous to Ice Cream Sandwich to use Basic Email accounts. There is a separate set of instructions if you are using GoogleApps@UIC gmail.

Service: Basic Email

The following instructions apply to configuring Microsoft Outlook on Windows for Basic Email accounts (Tigger and Mailserv):

The following instructions apply to Basic Email accounts (Mailserv and Tigger). There is a separate set of instructions if you are using GoogleApps@UIC gmail.

Tags: email, gmail

POP and IMAP are two different protocols, or ways of accessing your email account. The main difference between them is that:

  • By default, IMAP stores messages on the server.
  • By default, POP downloads messages to your computer or device and deletes them from the server. 

ACCC strongly recommends using IMAP:

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people with NetID@uic.edu email addresses. This page explains how to use this LDAP server with Outlook 2010 and 2007.

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people using NetID@uic.edu email addresses. This page explains how to use this LDAP server with Address Book and Mail.app on Macs.

Tags: pine, unix
Service: Basic Email

If you have moved your UIC email from Tigger to Mailserv, you can continue to use pine on either Tigger to access your Mailserv account. Use the move-to-mailserv utility to automatically configure pine up to display the contents of your Mailserv account. You can use the utility to do it even if you've already completed the migration. Just press Skip on all the other screens until you get to the last step, then click Reconfigure Pine.

Tags: email, webmail
Service: Webmail, Basic Email

The Email - Quota Tool has an option to download (or delete) email folders that are on your Basic Email account.

The easiest way to import contacts into Gmail is to export your contacts from your old email client into a comma-delimited file, and then import the contents of the comma-delimited file into GoogleApps@UIC.

This article describes how to set the name on outgoing emails. With the exception of Exchange, the name can be customized directly in each email client you use. Below are a few examples:

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people using NetID@uic.edu email addresses. This page explains how to use this LDAP server with Mozilla Thunderbird and with Eudora OSE, which is based on Thunderbird.

UIC students, faculty and staff have more than one email service to choose from. The UIC email address ​NetID@uic.edu can forward email to existing non-university accounts, accounts managed by ACCC, and other university email systems. ACCC supports the following email services:

Tags: email
Service: Basic Email

Our Online Disk Space Policy outlines the quotas, or limits, placed of space usage in various accounts. If you receive a warning notice about disk space usage on Mailserv or Tigger, start by visiting the Quota tool to view the amount of space used by your email folders. This will help you pinpoint the largest folders in your account. Next, open one of the large folders in Webmail and sort by message size.

Service: Basic Email

Thunderbird 3 and Eudora OSE (Penelope Eudora)

The ACCC supports Mozilla's Firefox browser and asks that everyone use it whenever they can instead of Internet Explorer, so it only seems reasonable that we include instructions on how to set up the Thunderbird email client to use mail.uic.edu. Thunderbird is the email client that goes with Firefox. It's easy to use and quite reasonable. A lot like Firefox, in that way. If you're in search of a new email program, check Thunderbird out. It's nice. (And it does RSS.)

Tags: email
Service: Basic Email

This problem only occurs when you use the ACCC's on-campus only, non-authenticated outgoing SMTP server, smtpserv.cc.uic.edu. When you send an email message using smtpserv.cc.uic.edu, the server attempts to contact your machine via identd. Normally your machine would simply reject the connection and things go quickly. When a firewall is installed, the identd connection is blocked so the SMTP server's attempt to connect has to time out, which is where the delay comes from.

CAUTION: You might be tempted to turn the firewall off -- that is not the answer.

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