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When you're going to be away from your email for an extended period of time, you can use the auto-reply filter to automatically respond to your incoming email to inform senders that you're away, when you'll be back, and perhaps let them know who they can get in touch with for help while you're gone. 

Service: Exchange

These instructions apply to Microsoft Outlook 2007 and 2010. To set up an auto reply message from a shared mailbox, you will need to create a second Outlook profile that connects only to the shared mailbox.

Note: We recommend using the Global Address List as your default address book.

If you open the Microsoft Office Outlook Address Book and do not see the name or e-mail address you are looking for, you might need to choose another address book from the Address Book list. If you find yourself choosing another address book frequently, you can change the default address book that is displayed when you open the Address Book.

Service: Exchange

Have an ACCC Microsoft Exchange account and want to connect Microsoft Outlook 2010+ to it? Follow these easy steps to get it connected! If you need a copy of Office 2010 or 2013 for your UI owned computer, it is available for free on the WebStore.  If you need to install Office on your personal device, you will have to use Office 365.  You can download Office 365 Professional 2016 here. Remember to use your email address and ACCC common password to authenticate.

Your NetID and associated password are the only credentials needed to access most University and campus networking and computing services.  Services such as the my.UIC portal, Blackboard, email, campus computer labs, printers and more.

Passwords are managed centrally via the IAM Password Management service. 

Your UIC email address is in the form netid@uic.edu, where 'netid' is your UIC NetID. This is an email forwarding address, not an actual email account. In order to be used, netid@uic.edu must forward to an actual email account, which for most people will be a UIC email account managed by ACCC.

For students, faculty, and staff, your netid@uic.edu email must route to a UIC email account. The only exceptions to this policy apply to the following special cases:

Tags: exchange
Service: Exchange

If you have a local Exchange account, you should log in to the local Exchange Outlook Web App (OWA) using your UIC NetID and your ACCC Common password.

If you have an Exchange Online account, you should log in to the Exchange Online Web App using your UIC email address and your ACCC Common password.

If you have any trouble logging in, change your common password.

Service: Exchange

Android OS (2.3+,3.0+,4.0+) with ActiveSync Support is required to sync with ACCC Exchange accounts. You can sync email, contacts, and your calendar.

Service: Exchange

ACCC offers ActiveSync capabilities with its Exchange Server configuration. This allows mobile devices that use ActiveSync technology to connect to and receive updates using PUSH technology.

These instructions are for users of the ACCC's locally hosted Exchange service. Exchange Online users should use the Exchange Online configuration instructions.

Requirement: iPhone, iPod touch or iPad (iOS v2.0 and greater required)

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people with NetID@uic.edu email addresses. This page explains how to use this LDAP server with Outlook 2010 and 2007.

Service: Exchange

When changes occur within the main (Global Address Book) on the Exchange server; computers running Outlook 2007 and 2010 may not automatically receive the updates. When this happens you may be missing new entries, see non-existent entries, or notice incorrect entries. Updating your address book synchronizes the cached Address Book with the Global address book, and may fix instances of mail that is bounced back to the sender.

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people using NetID@uic.edu email addresses. This page explains how to use this LDAP server with Address Book and Mail.app on Macs.

Service: Exchange

Exchange resource calendars and other users' calendars can be added to Outlook by following these steps.

Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to e-mail messages and meeting requests and responses on your behalf. You can also grant additional permissions that allow your delegate to read, create, or have more control over items in your Microsoft Exchange Server mailbox.

This article describes how to set the name on outgoing emails. With the exception of Exchange, the name can be customized directly in each email client you use. Below are a few examples:

Service: Exchange

Your Exchange quota includes all your email, attachments, calendaring data, task items, and more. We strongly recommend that you manage your quota by deleting items you do not need and clear out the deleted items weekly. Your ACCC Exchange mailbox grows as you create and receive items. When you delete items, the size of the Outlook Data File (.pst and .ost) file might not decrease in proportion to the data that you deleted. There are several ways to manage your mailbox and reduce the size of the data file.

Service: Exchange

By default, the free/busy information on a user's Exchange calendar is shared with all other Exchange users. When you share your free/busy information, other users can see when you have appointments or meetings scheduled on your calendar. This can make it easier for others to schedule meetings, since they can see times that will not work because other events are scheduled.

Service: Exchange

If you are experiencing a lot of failed sent mail due to malformed addresses in your auto-complete or address book follow these instructions on how to clear your list and cache.

  1. In Outlook 2010 and 2013, click the File menu and select Options.
  2. In the Outlook Options window click the Mail tab.
  3. Scroll down to Send messages. Uncheck the Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines box.

Optional Step: To clear out the auto-complete list, simply click the Empty Auto-Complete List button.

Service: Exchange

Have you ever deleted something that you did not want to delete? ACCC Exchange email system allow users to recover their deleted items at their own convenience . The retention time period for all deleted items is 14 days. To recover your deleted items, follow the instructions below.

Service: Exchange

A shared mailbox can be accessed with Outlook Web Access (OWA) or a desktop client.

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