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This guide was written for OS X Mavericks (10.9), but the steps outlined here are similar enough on other versions of OS X. It is recommended to upgrade to 10.9 or 10.10 if your Mac supports it. This can be done via the Mac App Store.

1. Prestage object for the Mac in AD.

2. Login to the Mac as an administrator.

An Active Directory (AD) account will be locked out if there are too many incorrect password attempts, either by the account owner or by a third-party attempting a brute-force password hack.

Should this happen to you, contact an ACCC consultant at any of the campus labs or the ACCC Service Desk for assistance in having the account unlocked. 

Please contact accounts@uic.edu regarding access to Blackboard for guest affiliates who do not have UIC NetIDs. Once a NetID is generated they can then be added to your Blackboard Learn course.

Use the Data Usage Monitoring Tool to view your data usage as calculated by ACCC. The Data Usage Monitoring Tool is the recommended method for monitoring your bandwidth usage on the UIC networks. Please note that although ACCC makes every effort to maintain the availability of its machines, the inability to access the monitor is not a valid reason for exceeding your data usage. Consult UIC Wireless and Res-Net Policy for the current data usage limit and other restrictions.

Tags: argo

Though you can't log in directly to a compute node, you can monitor processes via the rsh command.

Service: Basic Email

Thunderbird 3 and Eudora OSE (Penelope Eudora)

The ACCC supports Mozilla's Firefox browser and asks that everyone use it whenever they can instead of Internet Explorer, so it only seems reasonable that we include instructions on how to set up the Thunderbird email client to use mail.uic.edu. Thunderbird is the email client that goes with Firefox. It's easy to use and quite reasonable. A lot like Firefox, in that way. If you're in search of a new email program, check Thunderbird out. It's nice. (And it does RSS.)

1. Open Active Directory Users and Computers.

2. In the console tree, right-click the applicable organizational unit that will contain the new client computer.

3. Click New, and then click Computer.

    

 

4. Type the client computer name, click Next.

    

 

Service: Exchange

Outlook has a spam filter which automatically sends spam emails to a junk folder. Sometimes Outlook can mark legitimate and valid emails as spam thus preventing them from reaching your email inbox. The issue is rather frequent despite the fact that Outlook spam filter is set to “low” by default. Solve this issue by turning off the Outlook spam filter.

The Red Hat Network (RHN) Satellite Server provides software updates and a web based interface to check on the update status of your systems. Everyone that has a UIC account can activate an RHN Satellite account.

Advanced features are also available from the RHN Satellite Server such as configuration profiles, custom RPM channels and automated kickstarts.

File attachments may be added to different places in a Course. For example, to an Item, an Assignment, or a File in a Learning Module. There are two options for adding file attachments:

Tags: pgp, encryption
Service: Encryption

Installing is easy, but it can go wrong, and fixing installation problems is not necessarily easy.

Tags: backup, mac, adsm
Service: Backups

This page explains how to restore both individual files and restoring an entire disk for files that have been backed up using the ACCC network backup client.

Selecting Files to Restore

We keep multiple copies of each file in the ADSM backups. So the first decision that you have to make, after you decide which files or folders you want to restore is whether you want to restore the most recent backup copy or the backup from some past date.

A UIC network ID, or NetID, is a public identifier used for authentication to many services provided by the ACCC as well as many University of Illinois computing and networking services.  The NetID is not a password and it is not an account itself but it is required in order to access ACCC and University services.

Service: Computer Labs

To view schedules of reservable labs, go to http://accc.uic.edu/lab/all and select the respective lab from the list.

Service: Exchange

Internet Calendars are calendars that you publish to an Internet site, where others can view it or subscribe to it. Internet Calendars use the iCalendar format and the .ics file name extension.

Using Discussion Board in Blackboard is one of the easiest ways to begin fostering on-line collaboration. This tool will help 'engage' students and foster a community within your individual class. Discussion Board can be a very valuable component to a face-to-face course, especially on a commuter campus like UIC. These Discussion Forums provide a venue for 'asynchronous communication'. They provide a public forum and are available 24 hours a day, 7 days a week; they make 'anywhere/anytime' learning a possibility.

Tags: password, voip
Service: Voicemail, VoIP

If you have forgotten your password, you can request a reset of your password. If you already know your password and want to change it:

  • Press the message button to access your voicemail.
  • Press (0) to access submenu
  • Select (1) Record unavailable message
  • Select (3) Change Name
  • Select (4) Temporary greeting

 

The SafeAssignment service is run and hosted by the Blackboard company, and not by the UIC Blackboard learning management system (LMS).  While the UIC Blackboard LMS provides a seamless interface to students and instructors for submitting documents for plagiarism analysis, the actual SafeAssign plagiarism analysis is run off-campus, by Blackboard Inc. servers. 

Any Content Item, including Course Links, External Links, Folders, Learning Units, Off line Content and Tools can be copied from one folder or Course to another folder or Course. Copying content does not delete the content from the original location unless Delete Item After Copy is selected. Content that is deleted after a copy is moved to the new location and does not exist in the original location any longer.

NOTE: Folders may not be copied from other parts of a Course into a Learning Module.

Log in to a Blackboard Learn site, select Tools (or Student Tools) from the Blackboard Learn course menu (on the left) and scroll down to select Blackboard IM.  This will prompt you to download the Blackboard instant messenger software -- a quick and simple installation.  Once Blackboard Instant Messenger is installed, simply login using your Blackboard IM username and password and you can be available anytime and anywhere!

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