How do I configure and use OpenVPN with Windows?

To connect to UIC Virtual Private Network (VPN) on a Windows computer, download and install Viscosity from the WebStore. Free of charge for UIC faculty, staff, students, and affiliates.

If you previously installed and used the OpenVPN client, make sure that it is not running. To uninstall it, follow the Windows program uninstallation procedure.

Install Viscosity

Download from the WebStore and double-click on the installer.

Click Yes if prompted “Do you want to install this program”. You may be prompted by your antivirus software or Windows Firewall to allow viscosity.exe to run. Click on Yes and proceed with the installation. If you are prompted with “The publisher could not be verified. Are you sure you want to run this software” hit on Run, or “Do you want the following program from an unknown publisher to make changes to this computer“, click on Yes.

Screenshot - Viscosity - warning about unknown publisher

Click Next when prompted by the Viscosity InstallShield Wizard. Click Install to continue with the installation.

Screenshot - Viscosity - Install Wizard

When you are prompted to install VPN adapters click on Install.

Click Finish to close the installer. At the “Welcome to Viscosity“ screen, click Close. If prompted, restart your computer.

Screenshot - Viscosity - Restart

Configure Viscosity

Open Viscosity.

Right-click on the Viscosity icon in the taskbar and select Preferences.

Screenshot - Viscosity taskbar icon

Screenshot - Viscosity taskbar icon, Preferences

In the Preferences dialog window, click on the plus icon in the lower left hand corner and select Import Connection then From Server...

Screenshot - Viscosity Import Connection

Enter https://openvpn.uic.edu as the Remote Server Address, and enter your UIC NetID and password as the username and password. Click Import. 

Screenshot - Viscosity Import From Server

A new connection should appear.

Screenshot - Viscosity - New Connection

You can double-click on its name to change the connection name from openvpn-2.cc.uic.edu to UIC​. Save and close Preferences.

Screenshot - Viscosity Import Connection

Connect to UIC

​Click on Viscosity icon in the task bar. Select Connect to UIC.

Screenshot - Viscosity - Connect UIC

When you connect for the first time, you will be prompted to authenticate using your UIC NetID and password. You can optionally save your credentials.

Screenshot - Viscosity - Authenticate

The Viscosity icon will turn orange while connecting, then green when it is connected.

Screenshot - Viscosity - Connecting

A notification will pop-up whenever you connect or disconnect.

Screenshot - Viscosity - Connected

Troubleshooting

To view the connection logs click on the Viscosity icon and select Details...

Screenshot - Viscosity task bar icon Details

In the Details window, click on the Display Log tab.

Screenshot - Viscosity log

Need help?

Last updated: 

September 21, 2016

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