How do I configure Apple Mail for Basic Email?

Most new staff and faculty, and almost all new students do not have a Basic Email account. Staff, please see Exchange Online, students see UIC GoogleApps.

Use the following steps to configure Apple Mail ( for Basic Email accounts (Mailserv and Tigger).

Basic settings

  1. Open If this is the first account you're setting up, skip to step 4.
  2. Select Mail then Preferences from the top toolbar or press ⌘ + ,
  3. Click on Accounts, then the plus button to create a new account.
  4. Enter your full name, UIC email address ( and common password. Click Continue.
  5. In the Incoming Mail Server dialog:
    • Select IMAP as the Account Type.
    • Enter as the Incoming Mail Server.
    • User Name and Password fields should already be populated with your UIC NetID and common password. Click Continue.
      Apple Mail configuration - Incoming Mail Server
  6. In the Outgoing Mail Server dialog:
    • Enter as the Outgoing Mail Server.
    • Check Use Authentication. The User Name and Password fields should already be populated with your UIC NetID and common password. Click Continue.
      Apple Mail configuration - Outgoing Mail Server
  7. Click Continue. Review your settings and click Create.
  8. Important: Switch to the Advanced tab for the newly configured account and enter mail/ in the IMAP Path Prefix field. Close the dialog and click Save when prompted to save the settings.
    Apple Mail configuration - Advanced tab. Set IMAP Path Prefix to: mail/

Optional Settings

UIC global addressbook (LDAP)

Configure LDAP to automatically look up UIC email addresses.

Special folders

Apple Mail lets you designate special folders (folders that contain drafts, sent and deleted messages) to be any folder you may already be using for this purpose. Since the names of these folders are not standardized between email clients (some use sent-mail or Sent or Sent Messages, for example), designating special folders makes it possible to use the same folder across different email clients and devices. To designate an existing folder:

  1. Locate the folder in the folder list (for example sent-mail).
  2. From the top toolbar, select Mailbox then Use This Mailbox For and the function (for example Sent)

Mailbox behaviors

In the Mailbox Behaviors tab of your account pereferences you can set the Trash folder to automatically purge messages older than X number of days or never. In The Advanced tab, you can set Apple Mail to download a copy of all messages and attachments so that they are available for offline access.

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Last updated: 

August 25, 2017

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