How do I migrate from on-premise Exchange to Exchange Online on my Android phone


  1. When starting the outlook app you will be presented with the following screen.  Click “activate”.

NOTE:  This does not give us access to your phone.  It does, however, allow us to enforce certain settings for security reasons.  For example, you may no longer be able to select “pattern unlock” for your phone.


2.  Next, you’ll be prompted to encrypt your device.  Choose either “Enable Encryption” or “Not Now”.


NOTE:This does not encrypt email.This is a system-wide OS level encryption setting.We do not store any recovery keys etc.If you forget your password, or otherwise cause your phone to become locked, the only way to gain access to your phone will be to perform a system reset which will cause a COMPLETE LOSS OF DATA.

That’s it!  The Outlook App for Android will now connect to the cloud.


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Last updated: 

August 19, 2015

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