Many instructors have found it useful to have software and data files installed on our network servers for their students to use. The Academic Computing and Communications Center will work with faculty and departments to make such arrangements.
You must submit the software installation request before the deadline and provide all the required information:
If you need software installed on the lab image for a one-time purpose (for example, for a 2 day seminar) then the software and request should be submitted no less than 4 weeks prior to the first lab reservation for that class. The software will be removed once you are done.
An email will be sent to you once the software is installed; you must then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed. Proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of license(s).
Although the ACCC will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network and computer lab setup. The ACCC can not be held responsible for software that does not work by class time.
Please note that these rules also apply to software brought to install locally on the lab machines by the instructors themselves.
At the end of a semester, all class files and software will be removed. Software must be requested every semester a computer lab is reserved.
|Phone||312-996-2751 (General Inquiries)
312-996-4648 (Urgent Help Line)
|Live Support Chat||When using a computer that is installed in a classroom, you can click on the Support Chat link on the desktop to initiate a chat with a technician. Support technicians are available as much as possible during business hours. If a technician is not available, please call our office.|
Lecture Center E
July 12, 2013