How do I use the analog (Centrex) voicemail system?

Voicemail Telephone Number: (312) 413-9500

Voice Mailbox Number: (your 5-digit campus telephone extension)

Security Code: (your 7 digit identification code)

  1. To set up your mailbox for the first time:

    Note: You must press 9 twice(9,9) to exit Voicemail

    Please record a greeting, name recording, and security code within 10 days to avoid disconnection

    1. Lift handset, dial 3-9500 (wait for beginning of the greeting), Press #
    2. Enter your 5-digit campus telephone extension
    3. Enter 7 zeros (0000000) press #, (to clear the system's default security code)
    4. Enter your new 7-digit security code, press #
    5. Re-enter your new 7-digit security code, press # for system configuration
    6. Press 1 to record your Name Recording
    7. Press # when finished recording your name
    8. Press # to save, or Press 1 to re-record your name recording
    9. Press 1 to record your Personal Greeting
    10. Press # when finished recording your personal greeting
    11. Press # to save, or press 1 to re-record your personal greeting
    12. Press 9 twice(9,9) to exit your mailbox
  2. UIC Voice

    1. To access your mailbox

      1. From your campus telephone

        1. Lift handset, dial 3-9500 ( wait for beginning of the greeting)
        2. Press # #
        3. Enter your 7 digit security code
      2. From another campus telephone:

        1. Lift handset, dial 3-9500 ( wait for beginning of the greeting)
        2. Press #
        3. Enter your 5-digit campus telephone extension
        4. Enter your 7 digit security code
      3. From an off campus telephone:

        1. Lift handset, dial (312) 413-9500 ( wait for beginning of the greeting)
        2. Press #
        3. Enter your 5 digit campus telephone extension
        4. Enter your 7 digit security code
    2. To listen to messages:

      1. Access you mailbox ( use procedure 2-a-1(from your office); 2-a-2(from another on-campus telephone) or 2-a-3(off-campus telephone))
      2. Press 5 to Listen
      3. At any time while listening to the messages, you may press:
        2 to Back up five seconds
        3 to Erase the message
        4 to Go ahead five seconds
        5 to Listen to next message
        7 to Save the message
        8 for the Time of Date of the message
        13 Forward the message back to where the message originated
        15 to Listen to previous message
        18 for Volume adjustment
        22 to Back up to the Beginning
        * to pause ( and restart) message
        # to return to "Ready"

        Note: If you press 3 to erase in the middle of the message, you must press 5 to move on or the message will continue to play.

    3. To make a message to send to coworkers:

      1. Access your mailbox(described above)
      2. Press 6 to Make a message
      3. (hear beep) Record your message ( press 22 to listen)
      4. Press # when finished recording
      5. Enter mailbox number(s) where message is to be sent
      6. Press # # to send a message
    4. To re-record your personal greeting:

      1. Access your mailbox(described above)
      2. Press 4 6 (Greetings, Make)
      3. (hear beep) Record your new greeting
      4. Press # when finished
      5. Listen to new greeting by pressing 4 5 ( Greeting, Listen)
    5. To change your security code:

      1. Access your mailbox(described above)
      2. Press 1 6 2
      3. Enter your new security code ( 7 digits)
      4. Press #
      5. Re-enter new security code to confirm
      6. Press #
    6. Auto-Copied Messages (Full-featured mailboxes only) "To set up auto-copy on your mailbox":

      1. Access your mailbox(described above)
      2. Press 1 6 4
      3. Enter your mailbox number where you want all your new messages to copy
    7. Auto-Copied Messages (Full-featured mailboxes only) "To cancel auto-copy on your mailbox":

      1. Access your mailbox(described above)
      2. Press 1 6 4
      3. Press *
    8. To re-record your name recording:

      1. Access your mailbox(described above)
      2. Press 1 6 8
      3. (hear beep) Record your Name and/or Dept Name
      4. Press #

Reminder: Press 9,9 to exit your mailbox correctly.

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Last updated: 

October 03, 2012

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