How to recover deleted items in Outlook for Exchange user?

Have you ever deleted something that you did not want to delete? ACCC Exchange email system allow users to recover their deleted items at their own convenience . The retention time period for all deleted items is 14 days. To recover your deleted items, follow the instructions below.

Outlook 2010 / 2013

  1. Launch Outlook and from left sidebar, select your mailbox, then select Deleted Items.
  2. Navigate to the Folder tab, and in Clean Up group you will see Recover Deleted Items button.
  3. Click that and select the message you wish to recover.
  4. Then click the Recover Selected Item button to recover the item.

Outlook Web Access

  1. Login to Outlook Web Access (OWA) and right click the "Deleted Items” folder
  2. Select “Recover Deleted Items”.
  3. Select the email and click the Recover icon.

Need help?

Last updated: 

June 26, 2013

Browse by tag