ACCC Satellite Services Helpdesk provides hands-on technical support for personal computers and other devices of UIC students, staff, and faculty. Support is available for connecting to campus networks, including UIC-WiFi, virus removal, and installing campus-licensed software.
Blackboard Learn is a web application that allows the creation, administration, tracking, and delivery of digital content via course sites. This type of application is also referred to as a Learning Management System or LMS. At UIC, Blackboard Learn course sites are used in three main ways:
C-stop is a modern new space for students at UIC. For more information, please visit cstop.uic.edu.
The ACCC provides assistance to the users of the common use classrooms (those scheduled by the Office of Classroom Scheduling) on the East Side of campus. The Learning Environments & Technology Services (LETS) office is centrally located in Lecture Center E, to provide a single point of contact for any support needed.
|Phone||312-996-2751 (General Inquiries)
312-996-4648 (Urgent Help Line)
Lecture Center E
The Client Services Office offers general in-person consulting services for basic support issues.
Entrance to the building is made from the central walkway which splits Science and Engineering Labs into east and west sides or through Engineering Research Facility (ERF).
Open 9 am to 5 pm Monday through Friday, with the exception of Wednesday when we close at 4 pm.
ACCC provides equipment rental and technician support for multimedia needs at events. Equipment and service reservations are available for academic courses and special events.
ACCC provides support to the UIC community via email, phone, in-person consultation and on-site service calls.
UIC netID is an identifier used to access many university services. Identity and Access Management includes authentication, provisioning of services and consultation for obtaining UIC netIDs, establishing non-personal email addresses for University business, netID changes, and troubleshooting related to university identities.
The mission of the Instructional Technology Lab (ITL) is to empower faculty to design and deliver technology-enhanced education. The ITL provides a number of services including professional development, course development, and technology support. In addition, we offer individual and group consultations on instructional design principles and the integration of technology into teaching.
For support regarding your course and teaching with technology, please contact the Instructional Technology Lab (ITL) via email, phone, or in person. The ITL is available during walk-in hours on weekdays from 10am-3pm or by appointment.
Holiday hours: ITL will be closed on Thanksgiving Day. ITL will be available on Friday, November 27th, 2015 by appointment only. Walk-in hours will not available on this day, however regular hours and availability will resume on Monday, November 30th. To make an appointment, please contact ITL at the address below.
|In person||East campus||
Richard J. Daley Library
|West campus||Benjamin Goldberg Research Center
1940 West Taylor Street
Room 181 BGRC
Weekdays 10am-3pm or
ACCC works diligently to improve and maintain instructional technology available to students, faculty and staff in classrooms and computer labs on campus. Classroom support is provided through our Learning Environments & Technology Services office, which is centrally located in the East Side of campus to provide a single point of contact for any classroom support needs. Campus computer labs are available to UIC students, staff, faculty and authorized guests. Several of the labs are available for reservation for instruction or special events.
ACCC supports a variety of voice and data services utilizing the campus copper and fiber distribution systems. ACCC technicians install telephone service, data connections and new media.
Network Operations Center is staffed 24 hours a day, 7 days a week, year-round to monitor the campus network, the ACCC's mission-critical systems, and services; to receive reports of system problems; and to pass important information on via the ACCC News and Alerts.
|Phone||312-413-8080 option 2|
Benjamin Goldberg Research Center
1940 West Taylor Street
Room LL 55 (basement)
ACCC technicians will perform service calls to machines in campus offices.
|Web Request||Request Form|
Licensed software is distributed directly through the WebStore. WebStore strives to provide the software you need at the lowest possible price.
Statistical consulting includes technical advice to the UIC community for statistical applications sold by ACCC. We make certain that you are able to run your statistical software.
Telecommunications provides general information about telecommunications services, customer service orders, cell phones, pagers as well as consulting for large-scale engineering projects.
The UIC Mobile App is available as a free download from the Apple store for iOS or from Google Play for Android. There is also a mobile version of the app available at m.uic.edu. Students, faculty, staff, alumni, prospective students, and anyone interested in learning more about UIC can use this app to stay connected while on the go.