The printing issues with U-Print printers have been resolved and service is restored. Clients do not need to resend their print jobs, but should log back into a Pharos station to release jobs to the printer. Check the status of ACCC’s services anytime by visiting our Service Status page.
Some users may be experiencing issues with U-Print printers where a job is paid for at a release station but does not print. We are continuing to investigate these issues and are working to restore service. If you encounter this problem, please contact ACCC staff at the printing location, email firstname.lastname@example.org, or call 312-413-0003, option 2. For additional information and updates, please visit the ACCC News and Alerts webpage.