ACCC Maintenance Window 8/12-8/13 (1 update) [resolved]

Category: Planned downtime
Last updated: Monday, August 14, 2017 - 11:52am
UPDATE
Posted Aug 14, 2017 11:52 AM

Resolved.

Posted Aug 11, 2017 12:33 PM
Please note this weekend, August 12th and 13th, is the quarterly ACCC maintenance window. During the quarterly ACCC Maintenance windows, downtime for services is kept to a minimum, however in certain instances services may be unavailable for extended periods of time in order to complete necessary updates. The following services will be impacted this weekend:
Multiple Services
  • On Saturday 8/12 between 9:15am and approximately 10:15am, several ACCC services will be offline for infrastructure maintenance to improve reliability:
    • GoogleApps - including Gmail@UIC (no emails will not be lost but access the service will be unavailable)
    • People.uic.edu personal websites
    • Publish.uic.edu departmental websites
    • Wiki.uic.edu
    • UICalendar
    • Single Sign On authentication (Shibboleth and Bluestem) – this will impact access to many additional services
    • Various departmental virtual servers
Wired Network
  • On Saturday 8/12 starting at 9:30am and continuing through the day, some network equipment is being replaced on all floors of Science & Engineering Offices building and Medical Science Buildings. Clients may experience loss of wired network connection for up to 5 minutes.
  • Also on Saturday 8/12, between 12:00pm and 2:00pm, maintenance will be completed on network equipment in several buildings across campus. Clients may experience loss of wired network connection for up to 30 minutes.
    • Applied Health Sciences Building
    • Administrative Offices Building
    • College of Medicine East Tower
    • College of Medicine Research Building
    • Clinical Sciences Building
    • Clinical Sciences North
    • Henry Hall
    • Harrison Street Parking Structure
    • Library of the Health Sciences
    • Medical Center Administration
    • Neuropsychiatric Institute
    • Paulina Street Parking Structure
    • Sciences and Engineering Labs West
Wireless Network
  • As previously communicated, between Friday 8/11 at 9:00pm and Sunday 8/13 at 12:00pm, individual wireless access points across campus will be restarted. Clients may experience loss of wireless network connection for up to 10 minutes in a specific location.
  • On Saturday 8/12 and Sunday 8/13, maintenance will be performed on wireless authentication. No interruption of service is expected from this work.
  • On Saturday 8/12 starting at 10:30am, maintenance will be performed on the wireless network infrastructure. No interruption of service is expected from this work.
Virtual Servers
  • On Friday 8/11 from 6:00pm to approximately 10:00pm, the virtual server management infrastructure will be updated. Virtual machines will continue to run during this time, however administrators will not be able to access the vCenter console.
VoIP
  • On Sunday 8/13 beginning at 1:00pm, all Voice over IP (VoIP) phones will have software updates applied. Calls will not be dropped, but for a 5 to 10 second period per phone, clients will not be able to make new calls.
If you have any questions, please feel free to contact us at: consult@uic.edu