Blackboard Responding Slowly (2 updates) [resolved]

Category: Unplanned outage
Last updated: Tuesday, September 19, 2017 - 12:50pm
UPDATE
Posted Sep 19, 2017 12:50 PM
The slow response times experienced by some clients accessing Blackboard have now been resolved. Thank you for your patience while this incident was resolved, and apologies for any inconvenience it caused. For questions, please contact LTS@uic.edu or 312-413-0003 Option 1.
UPDATE
Posted Sep 19, 2017 11:25 AM
ACCC staff are continuing to work with the Blackboard vendor to restore full service, and expect to complete this effort in less than an hour. In the meantime, if you experience slow response times for Blackboard please close your browser and then reopen to resolve the issue. For questions, please contact LTS@uic.edu or 312-413-0003 Option 1. Thank you for your patience.
Posted Sep 19, 2017 9:08 AM
The Blackboard learning management system is currently experiencing slow response times, leading to difficulties submitting assignments and completing other activities in the system. Closing your browser and reopening may help resolve the issue. ACCC staff are working to resolve this incident as quickly as possible. For questions, please contact LTS@uic.edu or 312-413-0003 Option 1. Thank you for your patience.