News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Saturday, September 23, 2017 - 7:23pm
On 9/22/17 we experienced a failure in our west data center that caused a brief outage on the west side of campus. One of our routers went down at 9:05am. ACCC Network services team is on site investigating and working to fully restore
Category: News
Last updated: Friday, September 22, 2017 - 5:04pm
ACCC will be upgrading firewall software in two groupings. Service disruption should be less than a minute per firewall upgrade. Saturday, September 23, from 9:00am to 12:00pm
Category: News
Last updated: Thursday, September 21, 2017 - 3:44pm
On 9/19/17 we experienced a failure in our west data center that caused a brief outage on the west side of campus. One of our routers went down at 3:34:09pm and was back up at 3:39:50pm. The firewall converted and was back up at
Category: Unplanned outage
Last updated: Tuesday, September 19, 2017 - 12:50pm
The Blackboard learning management system is currently experiencing slow response times, leading to difficulties submitting assignments and completing other activities in the system. Closing your browser and reopening may help resolve the issue
Category: News
Last updated: Thursday, September 14, 2017 - 4:27pm
AITS will be applying critical patches to the production Windows servers on Sunday, September 17, from 3:00am to 11:00am. All production services hosted on Windows servers that are maintained by AITS will experience intermittent outages during this
Category: News
Last updated: Thursday, September 14, 2017 - 3:09pm
ACCC will be upgrading the CrashPlan server to version 6.02 on Thursday, September 28, from 11:00pm to 11:45pm. Backups for current users will continue to run and be unaffected during this time. However, no new users will be able to be added during
Category: News
Last updated: Tuesday, September 12, 2017 - 5:06pm
Starting the last week of September 2017, Microsoft will be updating the general login page for Office 365. For UIC users of Office 365, the experience should not change if using the custom UIC web pages
Category: News
Last updated: Tuesday, September 12, 2017 - 1:55pm
IAM services will be down for an AITS server upgrade 8:00am to 12:00pm on Saturday, September 16. This outage will impact the following ACCC applications and websites: * UIC NetID
Category: Unplanned outage
Last updated: Tuesday, September 12, 2017 - 10:04am
ACCC staff in SELE (Building no. 607) is evacuating the building because of a fire alarm. Calls to our Client Services Office will not be answered until an "all clear" to reenter the building
Category: Unplanned outage
Last updated: Saturday, September 2, 2017 - 12:28pm
Some users may be experiencing cross-campus network connectivity issues with departmental networks including ACCC, AITS, CAS, and Student Affairs. ACCC Network Services staff is on site investigating these issues and are working to restore
Category: Unplanned outage
Last updated: Wednesday, August 30, 2017 - 10:29pm
ACCC will perform Request Tracker (RT) maintenance on Wednesday, August 30, from 10:00pm to 10:05pm. During this time, some RT version 3.8.7 instances may be unavailable for several minutes. For questions, please contact
Category: Unplanned outage
Last updated: Wednesday, August 30, 2017 - 8:46pm
We have been informed that the UIC Utilities department needs to perform some immediate electrical work that serves the COMRB building, effective today 8/30/17 at 6pm. For preventative measures, the network equipment, including
Category: Planned downtime
Last updated: Saturday, August 19, 2017 - 6:35pm
SCCM service will be unavailable on Saturday, August 19, 2017 from 8:00am to 2:00pm due to a scheduled AITS power outage. For additional information and updates, please visit
Category: Unplanned outage
Last updated: Friday, August 18, 2017 - 10:51am
Some users may be experiencing issues with multiple ACCC services including Wireless, VPN, and the ACCC website (accc.uic.edu). We are investigating these issues and are working to restore all services. For questions, please
Category: News
Last updated: Thursday, August 17, 2017 - 3:12pm
ACCC will be performing network maintenance starting Saturday, August 19th at 10:00PM to 11:00PM. There is no expected downtime with this maintenance. If you have any questions, please feel free to contact us
Category: Planned downtime
Last updated: Monday, August 14, 2017 - 11:52am
Please note this weekend, August 12th and 13th, is the quarterly ACCC maintenance window. During the quarterly ACCC Maintenance windows, downtime for services is kept to a minimum, however in certain instances services may be unavailable for
Category: Planned downtime
Last updated: Monday, August 14, 2017 - 10:06am
ACCC will be performing maintenance on the printing service starting Friday, August 10, at 9:00pm through Saturday August 11, at 3:00am. Student printing quota balance will be reset to $15.00 during this maintenance in preparation for the Fall
Category: Planned downtime
Last updated: Monday, August 14, 2017 - 10:01am
ACCC will perform maintenance on the UIC wireless network during the scheduled maintenance window starting Friday, August 11th, at 9:00pm through Sunday, August 13th. During maintenance, some wireless Internet access will be
Category: Planned downtime
Last updated: Monday, August 14, 2017 - 9:55am
ACCC will be updating Blackboard on Saturday, August 12, from 12:30am to 2:30am. Blackboard updates will include new and updated tools such as Collaborate Ultra (virtual classroom), ShareStream (video streaming), VoiceThread (asynchronous
Category: Unplanned outage
Last updated: Friday, August 11, 2017 - 2:24pm
Google is reporting issues with several Google Apps. Service has already been restored for some users, and a resolution is expected for all users within the next 2 hours. Please note this time frame is an estimate and may change. For

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