News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Tuesday, May 31, 2016 - 3:34pm
Some users may be experiencing issues with the Box Web Application (http://uofi.box.com/). Box engineers are actively investigating. Further details and updates are available at
Category: Planned downtime
Last updated: Tuesday, May 31, 2016 - 1:06pm
The ticketing system, Request Tracker (RT), will be unavailable while the database is migrated to a new server on May 28, 2016 from 5 PM to 11 PM. Non-ACCC RT instances will still be available
Category: Planned downtime
Last updated: Tuesday, May 31, 2016 - 8:31am
ACCC will be applying a maintenance update to the Echo360 lecture capture system on May 28 between 5:00am and 7:00am. The Lecture capture service will be unavailable during this time. If needed, students, faculty and staff can
Category: News
Last updated: Thursday, May 26, 2016 - 3:45pm
ACCC is upgrading our current Pinnacle billing system starting July 1, 2016. The new system replaces an outdated version that was implemented more than ten years ago. The process for placing orders will remain the same once the
Category: News
Last updated: Wednesday, May 25, 2016 - 10:19am
SoftChalk Create version 10 is now available in the WebStore for UIC faculty. Please note that the license for SoftChalk expires on December 31, 2016 and
Category: News
Last updated: Wednesday, May 25, 2016 - 9:57am
The license for Respondus expires on July 31, 2016 and the use of the service and tool will no longer be available. A service with similar functionality will be introduced as an alternative tool. In the meantime, you can still use Respondus
Category: Planned downtime
Last updated: Thursday, May 19, 2016 - 6:21pm
The computers in the BSB B001 computer lab will be upgraded May 9-13, 2016 to provide a better computing experience to clients. During this upgrade, the BSB B001 lab will be closed, however the BSB C-stop will be open from 8 AM to 7
Category: News
Last updated: Wednesday, May 18, 2016 - 2:08pm
Starting May 26, 2016, a change in our file sharing service, Box, will require users to login to uofi.box.com with single sign-on using their UIC NetID and Common Password. No downtime is
Category: Planned downtime
Last updated: Sunday, May 15, 2016 - 10:10pm
On Sunday, May 15, 2016 from 6:00 AM to 2:00 PM, AITS will be applying critical patches to the production Windows servers. All production services hosted on Windows servers that are maintained by AITS will experience intermittent outages
Category: Planned downtime
Last updated: Friday, May 13, 2016 - 1:59pm
The computers in the SEL 2265 computer lab will be upgraded to Windows 10 on May 10, 2016 at 11:00 PM. PC use in the lab will be unavailable during this time. Training and more information on Windows 10 can be found with this Lynda.com video
Category: Unplanned outage
Last updated: Monday, May 2, 2016 - 12:25pm
Recent upgrades to the Dragon Dollar system have been causing printing delays and errors with the campus-wide printing
Category: Unplanned outage
Last updated: Monday, May 2, 2016 - 12:23pm
Some users may be experiencing printing issues with the Dragon Dollar enabled printers. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Thursday, April 28, 2016 - 3:55pm
Some users may be experiencing ShareStream Online Video Platform issues. We are investigating these issues and are working with the vendor to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Thursday, April 28, 2016 - 11:18am
The ACCC Client Services Office is experiencing phone issues (receiving calls on 312-413-0003). We are investigating these issues and are working to restore service. For questions, please contact the ACCC Network Operations Center at
Category: Planned downtime
Last updated: Wednesday, April 27, 2016 - 9:43pm
On 4/26/16 at 2:00 PM, we are making updates to the ADSM backup file service to improve restore capabilities and provide better recovery from malware. No downtime in anticipated. The updates will increase the number of copies of a
Category: News
Last updated: Wednesday, April 27, 2016 - 10:57am
ACCC worked with the IT Governance Council to create four annual weekend maintenance windows that are reserved for major system updates and improvements. Maintenance windows are posted on
Category: Planned downtime
Last updated: Tuesday, April 26, 2016 - 2:04pm
ACCC will be implementing a change to the lab machines in SEL 2265 on 4/25/2016 at 5:00 PM to increase compliance with the UIC IT security policy. There is no expected downtime to the lab machines. A new policy will automatically
Category: Planned downtime
Last updated: Wednesday, April 20, 2016 - 10:39am
On April 19, 2016 at 8:00 PM, ACCC will be changing the SCCM service account from “scadmin” to the “sccm-uic-ps1”service account. The SCCM service will not be interrupted. Please alter permissions as needed. If you have any
Category: Unplanned outage
Last updated: Tuesday, April 19, 2016 - 2:54pm
Some users may be experiencing issues with Google Apps services. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option

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