News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Planned downtime
Last updated: Thursday, June 30, 2016 - 5:12pm
Maintenance will be performed on ACCC’s backup service, Crashplan, on July 5 from 6:00am - 8:00am. During this time, new users will not be able to create accounts. Existing customers will
Category: Unplanned outage
Last updated: Thursday, June 30, 2016 - 5:00pm
Some users may be experiencing email delivery delays with Exchange Online. Microsoft is investigating these issues and is working to fully restore service. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Tuesday, June 28, 2016 - 1:52pm
Some users may be experiencing network connectivity issues. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option 2. For
Category: Planned downtime
Last updated: Monday, June 27, 2016 - 12:02pm
ACCC will be performing maintenance on the VMWare Virtual Server Service on Saturday, June 25, 2016 from 8:00 PM to 10:00 PM. There will be no downtime of virtual servers. Access through VMWare vCenter will be unavailable during this
Category: Unplanned outage
Last updated: Monday, June 27, 2016 - 9:43am
Some users may be experiencing intermittent issues logging in to some applications. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates
Category: Unplanned outage
Last updated: Thursday, June 23, 2016 - 4:29pm
My.uic.edu is experiencing an outage. System administrators are investigating the problem and are working to restore the service. For status
Category: Planned downtime
Last updated: Tuesday, June 21, 2016 - 10:35am
Network maintenance will be performed on the following UIC buildings to improve infrastructure on June 21, 2016 between 6:30am and 8:00am: * College of Medicine West * College of Medicine West Tower
Category: Unplanned outage
Last updated: Thursday, June 16, 2016 - 11:31pm
Emergency UIC Active Directory Service Maintenance will be performed from 8 PM to 10 PM on Thursday, 6/16. There will be no downtime. We apologize for the inconvenience. If you have any questions, please
Category: News
Last updated: Wednesday, June 15, 2016 - 1:35pm
As part of the Pinnacle billing system upgrade, we will be running our monthly telecommunications bill on Monday, June 20 instead of Tuesday, June 28 for the full recurring monthly charge. There will be no prorating, so the bill will look the
Category: Unplanned outage
Last updated: Tuesday, June 14, 2016 - 7:20pm
Title: WebStore Down Summary of Work: Impacted Audience: UI Students, Faculty and Staff Impact of Work: UI WebStore is
Category: News
Last updated: Wednesday, June 8, 2016 - 1:12pm
Google Hangouts is now enabled in the University account for Google Apps. You can use Hangouts to send messages, make voice and video calls, and share photos in a secure way. Learn more
Category: News
Last updated: Tuesday, June 7, 2016 - 10:30am
On June 7, 2016, UIC Qualtrics ( uic.qualtrics.com) transitioned from the Qualtrics Academic Research Suite to the new Qualtrics Insight Platform. For information on this product update, please
Category: News
Last updated: Monday, June 6, 2016 - 2:55pm
Google is making a change to the supported versions of Google Drive for Mac/PC. As of July 1, 2016, Drive can no longer support sync client versions 1.22 and lower. These versions are now over a year old and don’t include several
Category: News
Last updated: Monday, June 6, 2016 - 2:14pm
Blackboard courses over three years old will be archived in June 2016. Courses will NOT be deleted, they will simply be archived and available for restoration upon request. This means that the list of courses under My Courses Plus will get a
Category: Unplanned outage
Last updated: Monday, June 6, 2016 - 11:58am
Some users may be experiencing network connectivity issues in UIC Lecture Centers A-F. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Friday, June 3, 2016 - 11:21am
The printing issues with Dragon Dollar enabled printers have been resolved and service is restored. Check the status of ACCC’s services anytime by visiting our Service Status
Category: Unplanned outage
Last updated: Tuesday, May 31, 2016 - 3:34pm
Some users may be experiencing issues with the Box Web Application (http://uofi.box.com/). Box engineers are actively investigating. Further details and updates are available at
Category: Planned downtime
Last updated: Tuesday, May 31, 2016 - 1:06pm
The ticketing system, Request Tracker (RT), will be unavailable while the database is migrated to a new server on May 28, 2016 from 5 PM to 11 PM. Non-ACCC RT instances will still be available
Category: Planned downtime
Last updated: Tuesday, May 31, 2016 - 8:31am
ACCC will be applying a maintenance update to the Echo360 lecture capture system on May 28 between 5:00am and 7:00am. The Lecture capture service will be unavailable during this time. If needed, students, faculty and staff can
Category: News
Last updated: Thursday, May 26, 2016 - 3:45pm
ACCC is upgrading our current Pinnacle billing system starting July 1, 2016. The new system replaces an outdated version that was implemented more than ten years ago. The process for placing orders will remain the same once the

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