ACCC will be applying a maintenance update to the Echo360 lecture
capture system on May 28 between 5:00am and 7:00am.
The Lecture capture service will be unavailable during this time. If
needed, students, faculty and staff can
ACCC is upgrading our current Pinnacle billing system starting July 1,
2016. The new system replaces an outdated version that was implemented
more than ten years ago.
The process for placing orders will remain the same once the
The license for Respondus expires on July 31, 2016 and the use of the
service and tool will no longer be available. A service with similar
functionality will be introduced as an alternative tool. In the
meantime, you can still use Respondus
The computers in the BSB B001 computer lab will be upgraded May 9-13,
2016 to provide a better computing experience to clients.
During this upgrade, the BSB B001 lab will be closed, however the BSB
C-stop will be open from 8 AM to 7
On Sunday, May 15, 2016 from 6:00 AM to 2:00 PM, AITS will be applying
critical patches to the production Windows servers. All production
services hosted on Windows servers that are maintained by AITS will
experience intermittent outages
The computers in the SEL 2265 computer lab will be upgraded to Windows
10 on May 10, 2016 at 11:00 PM. PC use in the lab will be unavailable
during this time. Training and more information on Windows 10 can be
found with this Lynda.com video
Some users may be experiencing printing issues with the Dragon Dollar
enabled printers. We are investigating these issues and are working to
restore service. For questions, please contact 312-413-8080, option 2.
For additional information and
Some users may be experiencing ShareStream Online Video Platform
issues. We are investigating these issues and are working with the
vendor to restore service. For questions, please contact 312-413-8080,
option 2. For additional information and
The ACCC Client Services Office is experiencing phone issues
(receiving calls on 312-413-0003). We are investigating these issues
and are working to restore service. For questions, please contact the
ACCC Network Operations Center at
On 4/26/16 at 2:00 PM, we are making updates to the ADSM backup file
service to improve restore capabilities and provide better recovery
from malware. No downtime in anticipated.
The updates will increase the number of copies of a
ACCC will be implementing a change to the lab machines in SEL 2265 on
4/25/2016 at 5:00 PM to increase compliance with the UIC IT security
policy. There is no expected downtime to the lab machines.
A new policy will automatically
On April 19, 2016 at 8:00 PM, ACCC will be changing the SCCM service
account from âscadminâ to the âsccm-uic-ps1âservice account.
The SCCM service will not be interrupted. Please alter permissions as
If you have any
Some users may be experiencing issues with Google Apps services. We
are investigating these issues and are working to restore service. For
questions, please contact email@example.com or 312-413-8080, option