News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Monday, May 22, 2017 - 2:29pm
Some users may be experiencing issues logging into Request Tracker (RT). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, May 19, 2017 - 11:42am
Due to unexpected water damage in the east side data center, Research Network is currently unavailable. Our staff is working to resolve this situation expeditiously by working with vendors. We will keep you posted on the progress. We apologize
Category: Planned downtime
Last updated: Thursday, May 18, 2017 - 4:14pm
ACCC will upgrade CrashPlan clients installed on both desktops and laptops to version 4.8.2.4 on Thursday, June 1 at 5:00PM. There is an expected momentary loss of connectivity as the client is upgraded, but no further downtime is expected
Category: Unplanned outage
Last updated: Wednesday, May 17, 2017 - 4:06pm
Some users may be experiencing printing issues with U-Print enabled printers. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or
Category: Planned downtime
Last updated: Monday, May 15, 2017 - 11:36am
ACCC will be applying maintenance updates to the Echo360 Lecture Capture system on May 13th. The Lecture Capture service will be unavailable from 7:00am to 8:00am. If needed, students, faculty, and staff can download their lectures
Category: News
Last updated: Monday, May 15, 2017 - 11:36am
The ACCC will be conducting maintenance on the ACCC email service (Microsoft Exchange) on Sunday, May 14, 2017 from 9 AM to 5 PM. There is no expected downtime with this change. If you encounter any issues please notify the ACCC Network Operations
Category: Unplanned outage
Last updated: Monday, May 15, 2017 - 11:22am
Some users may be experiencing issues with UIC web applications such as Directory and Account Portal. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional
Category: Planned downtime
Last updated: Saturday, May 13, 2017 - 7:05pm
ACCC will perform datacenter maintenance on Saturday, May 13, 2017, from 8:00AM to 6:00PM, CT. During this time, the following ACCC services may be interrupted or unavailable: * ACCC-hosted Virtual Servers
Category: News
Last updated: Saturday, May 13, 2017 - 3:16pm
Some users may be experiencing issues with network phones (VoIP). We are investigating these issue and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option
Category: Planned downtime
Last updated: Saturday, May 13, 2017 - 3:14pm
On May 12, 2017 from 9:00pm to May 13,2017 at 3:00am, the Printing service will be unavailable due to scheduled maintenance. Student printing quota balance will be reset to $15.00 during this maintenance in preparation for the Summer
Category: News
Last updated: Friday, May 12, 2017 - 3:33pm
The ACCC has modified the accountportal.uic.edu site to allow students the ability to request Exchange Online mailboxes. If you encounter any issues or have any questions please contact the ACCC at
Category: News
Last updated: Tuesday, May 9, 2017 - 4:17pm
Due to the size of some voicemail boxes, users may experience degraded Network Phone (VoIP) service. ACCC would like to encourage the campus to delete unwanted messages. This can be done in bulk by going to https://voicemail.uic.edu
Category: Unplanned outage
Last updated: Tuesday, May 2, 2017 - 11:01am
Some users may be experiencing issues with email filters (http://emailfilters.accc.uic.edu). Messages from recipients on users' "My Whitelist" may be mistakenly flagged as spam. ACCC is working with vendor Barracuda Networks to fix
Category: News
Last updated: Monday, May 1, 2017 - 12:41pm
If new software will be required this summer, or fall semester, please note an estimated 4 weeks advanced notice for testing and deployment is required. For more information and to request software installation in ACCC
Category: News
Last updated: Friday, April 28, 2017 - 3:32pm
ACCC will be updating the backup service powered by CrashPlan on Saturday, May 6, from 11:00PM to 12:00AM. This update increases the stability of the service and corrects known issues that some users may have been
Category: Unplanned outage
Last updated: Monday, April 24, 2017 - 12:49pm
ACCC staff in SELE (Building no. 607) is evacuating the building because of a fire alarm. Calls to our Client Services Office will not be answered until an "all clear" to reenter the building is issued. In the
Category: Unplanned outage
Last updated: Friday, April 21, 2017 - 11:58am
Some users may be experiencing email issues. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option 2. For additional
Category: News
Last updated: Monday, April 17, 2017 - 5:18pm
Looking for Windows 10 version 1703 on WebStore? Enterprise Volume Licensing Agreements of Windows 10 version 1703 from the Volume Licensing Service Center (VLSC) will be available to WebStore on May 1
Category: Unplanned outage
Last updated: Friday, April 14, 2017 - 9:21pm
We are aware that some users are experiencing issues making and receiving calls to UIC phone numbers. ACCC staff is on site working with AT&T to fully restore service. For questions, please contact 312-413-8080, option 2. For additional
Category: News
Last updated: Thursday, April 13, 2017 - 3:14pm
Box will increase individual quotas from 50GB to unlimited storage starting on Monday, April 24, at 8:00AM. Box Team Folders will also increase from 250GB to unlimited storage. Please note, Box has discontinued support

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