News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Monday, May 2, 2016 - 12:25pm
Recent upgrades to the Dragon Dollar system have been causing printing delays and errors with the campus-wide printing
Category: Unplanned outage
Last updated: Monday, May 2, 2016 - 12:23pm
Some users may be experiencing printing issues with the Dragon Dollar enabled printers. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Thursday, April 28, 2016 - 3:55pm
Some users may be experiencing ShareStream Online Video Platform issues. We are investigating these issues and are working with the vendor to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Thursday, April 28, 2016 - 11:18am
The ACCC Client Services Office is experiencing phone issues (receiving calls on 312-413-0003). We are investigating these issues and are working to restore service. For questions, please contact the ACCC Network Operations Center at
Category: Planned downtime
Last updated: Wednesday, April 27, 2016 - 9:43pm
On 4/26/16 at 2:00 PM, we are making updates to the ADSM backup file service to improve restore capabilities and provide better recovery from malware. No downtime in anticipated. The updates will increase the number of copies of a
Category: Planned downtime
Last updated: Wednesday, April 27, 2016 - 4:13pm
The computers in the BSB B001 computer lab will be upgraded May 9-13, 2016 to provide a better computing experience to clients. During this upgrade, the BSB B001 lab will be closed, however the BSB C-stop will be open from 8 AM to 7
Category: News
Last updated: Wednesday, April 27, 2016 - 10:57am
ACCC worked with the IT Governance Council to create four annual weekend maintenance windows that are reserved for major system updates and improvements. Maintenance windows are posted on
Category: Planned downtime
Last updated: Tuesday, April 26, 2016 - 2:04pm
ACCC will be implementing a change to the lab machines in SEL 2265 on 4/25/2016 at 5:00 PM to increase compliance with the UIC IT security policy. There is no expected downtime to the lab machines. A new policy will automatically
Category: Planned downtime
Last updated: Wednesday, April 20, 2016 - 10:39am
On April 19, 2016 at 8:00 PM, ACCC will be changing the SCCM service account from “scadmin” to the “sccm-uic-ps1”service account. The SCCM service will not be interrupted. Please alter permissions as needed. If you have any
Category: Unplanned outage
Last updated: Tuesday, April 19, 2016 - 2:54pm
Some users may be experiencing issues with Google Apps services. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option
Category: Unplanned outage
Last updated: Tuesday, April 19, 2016 - 8:57am
Some users may be experiencing email delivery issues when sending to UI Hospital recipients. We are investigating these issues and are working with UI Hospital IT staff to fully restore service. For questions, please contact 312-413-8080
Category: Planned downtime
Last updated: Monday, April 18, 2016 - 11:41am
ACCC will be migrating the mysql databases on ext1 to an upgraded server on April 15th, 2016 from 10:00PM to 10:30PM. Any databases stored on this mysql volume will be unavailable during the migration. If you have any questions
Category: Unplanned outage
Last updated: Friday, April 15, 2016 - 4:09pm
Emergency maintenance will be performed on publish.uic.edu on Friday April 15th from 4:00pm to 4:05pm. Wordpress sites hosted on publish.uic.edu will experience a brief outage during this time. For questions, please contact 312-413-8080, option 2
Category: News
Last updated: Thursday, April 14, 2016 - 10:08am
ACCC will decommission Flash and RealMedia servers as video streaming services. To learn about our current streaming services, please visit our service catalog
Category: Planned downtime
Last updated: Monday, April 11, 2016 - 9:22am
ACCC is upgrading the Voice over IP (VOIP) Voicemail servers on April 8th, 2016 from 9:00 PM to 11:00 PM. VOIP Voicemail will be unavailable during this time. If you have any questions, please contact us
Category: Unplanned outage
Last updated: Friday, April 8, 2016 - 4:33pm
Some users may be experiencing issues with Virtual Machine services(VM Servers). We are investigating these issues and are working to restore the service. For questions, please contact consult@uic.edu or
Category: News
Last updated: Wednesday, April 6, 2016 - 12:03pm
Blackboard courses over three years old will be archived in June 2016. Courses will NOT be deleted, they will simply be archived and available for restoration upon request. This means that the list of courses under My Courses Plus will get a
Category: Unplanned outage
Last updated: Monday, April 4, 2016 - 11:18am
Some users may be experiencing intermittent issues logging in to some applications. We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and
Category: Unplanned outage
Last updated: Wednesday, March 30, 2016 - 4:36pm
Some users may be experiencing issues with the UIC homepage (www.uic.edu). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: News
Last updated: Monday, March 21, 2016 - 4:17pm
Starting April 1st, we will be contacting students that still need to change their email accounts to comply with UIC email policy. The email policy, enforced in September 2014, requires that all students retrieve their

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