News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Planned downtime
Last updated: Saturday, April 18, 2015 - 8:27am
The ACCC Enterprise Architecture and Development (EAD) Group will be performing server emergency systems patching tonight, April 17, starting at 9:00PM until 11:00PM. The following services will be temporarily
Category: Planned downtime
Last updated: Friday, April 17, 2015 - 9:58pm
Due to the criticality of one of the vulnerabilities, the AITS Information Security Team feels it is important that we move this patching event up from Sunday 4/19 to tonight, Friday 4/17 between 5:30 pm and Midnight
Category: Unplanned outage
Last updated: Wednesday, April 15, 2015 - 6:25pm
We are aware that some users are experiencing issues logging in to some applications including Blackboard and Box from on campus. ACCC staff is on site working to restore service. For questions, please contact
Category: News
Last updated: Monday, April 13, 2015 - 1:38pm
On the evening of Sunday, April 19, the logout screen of SiteMinder will be changing from the Enterprise Logout screen to a new Identity and Access Management logout screen. You can see examples of both logout screens at the below
Category: Unplanned outage
Last updated: Monday, April 13, 2015 - 9:46am
Title: Storage Area Network (SAN) upgrade in AITS datacenter at RRB, Chicago Summary of Work: Migrate to new Cisco fibre SAN director in RRB. We anticipate that production services will begin to come online
Category: Planned downtime
Last updated: Friday, April 10, 2015 - 2:46pm
Network equipment racks in SELE are being relocated on April 18 from 5:00AM until 9:00AM to secure it and improve reliability. Network/Internet access interruptions should not last more than 10-15 minutes during the maintenance period
Category: News
Last updated: Thursday, April 9, 2015 - 5:40pm
The ACCC will be performing updates on the Microsoft Exchange email/calendar service on April 18 from 7:00PM until April 19th at 1:00AM. Various bugs and patches will be applied to fix a number of known issues. No
Category: News
Last updated: Thursday, April 9, 2015 - 5:38pm
Logging out of Blackboard Learn has been improved for faculty, staff and students. All users will now be redirected to the welcome tab with UIC news, alerts, quick links and other features after logging
Category: Unplanned outage
Last updated: Wednesday, April 8, 2015 - 11:50am
Some users may be experiencing issues with multiple ACCC services. We are investigating these issues and are working to restore all services. For questions, please contact consult@uic.edu or 312-413-8080
Category: Planned downtime
Last updated: Monday, April 6, 2015 - 10:00pm
Category: Planned downtime
Last updated: Monday, April 6, 2015 - 10:50am
Blackboard managed hosting will be performing system maintenance on the datacenter to deploy a new security patch to address the GHOST vulnerability on the UIC Blackboard production environment. Expected downtime will be approximately one
Category: Unplanned outage
Last updated: Monday, April 6, 2015 - 9:48am
Some users may be experiencing issues logging in to some applications. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080
Category: News
Last updated: Friday, April 3, 2015 - 4:16pm
Category: Unplanned outage
Last updated: Thursday, April 2, 2015 - 1:00pm
A partial storage subsystem outage is sporadically affecting multiple ACCC services, including LDAP authentication and UIC.edu webpages. We have identified the core problem, and our storage vendor has been dispatched to work with ACCC to fully
Category: Unplanned outage
Last updated: Wednesday, April 1, 2015 - 4:39pm
We are aware that some users experienced network connectivity issues on April 1st, 2015, from 3:30pm to 4:15pm. ACCC fixed a network routing issue affecting multiple services. The network connectivity issues have been resolved and service is
Category: Unplanned outage
Last updated: Wednesday, April 1, 2015 - 10:57am
Some users may be experiencing issues with the UIC Webpage (www.uic.edu). We are investigating these issues and are working to restore all services. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Tuesday, March 31, 2015 - 9:16pm
Some users may be experiencing issues logging in to some applications. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080
Category: Unplanned outage
Last updated: Friday, March 27, 2015 - 1:43pm
We are aware that some users are experiencing email delivery delays. ACCC staff is on site working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option
Category: Unplanned outage
Last updated: Friday, March 27, 2015 - 9:38am
Some users may be experiencing issues with accessing Active Directory resources including, but not limited to, machines that are part of the UIC domain or Windows file shares. We are investigating these issues and are working to restore
Category: News
Last updated: Wednesday, March 25, 2015 - 7:40pm
Support personnel will be moved into ACCC Lab 2265 from the ACCC Client Services Office (CSO) location 2267 for support and help. ACCC 2265 Lab will remain open 24 hours a day with support personnel on staff from 9:00AM - 5:00PM Monday

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