News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Wednesday, December 7, 2016 - 1:55pm
Some users may be experiencing issues with UIC's SCCM service hosted by AITS. We are investigating these issues and are working with AITS to restore service. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Monday, December 5, 2016 - 12:51pm
Some users may be experiencing VoIP (network phone) voicemail issues. ACCC staff is on site working to restore service. The webportal works for retrieving messages at
Category: News
Last updated: Monday, December 5, 2016 - 11:37am
ACCC will be upgrading the UIC Library’s EZproxy service to the latest version on Tuesday, December 6th, at 9:00AM. There is no expected downtime during this upgrade. If you have any questions, please feel free to
Category: Planned downtime
Last updated: Friday, December 2, 2016 - 12:34pm
NOTICE: Sharestream videos will not be available between 11:00pm and midnight on Friday, December 2. In order to improve speed and usability, Sharestream will perform server maintenance in order to add more storage to the Sharestream video
Category: News
Last updated: Thursday, December 1, 2016 - 5:51pm
ACCC will enable Google Inbox for UIC students, faculty, and staff who use GoogleApps@UIC on Wednesday, December 7th, at 8:00AM. Google Inbox is an email app that improves email productivity and organization including email highlights, automatic
Category: News
Last updated: Thursday, December 1, 2016 - 5:48pm
ACCC will enable Microsoft Teams in Office 365 on Friday, December 2nd, at 5:00PM. This new feature is a chat based workspace used for collaboration. It is available online with Office 365 and on all iOS, Android, and Windows mobile
Category: Unplanned outage
Last updated: Monday, November 28, 2016 - 11:53am
Some users may be experiencing VoIP (network phone) voicemail issues. ACCC staff is on site working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option 2. For
Category: News
Last updated: Wednesday, November 23, 2016 - 10:25am
Users of Blackboard Instant Messaging (IM) tool, receive the following prompt when signing into the Blackboard IM client: "The connection to the server could not be authenticated and may not be secure. Do you want to connect anyway
Category: News
Last updated: Monday, November 21, 2016 - 8:17pm
ACCC Service Desk is currently experiencing intermittent phone issues at number (312) 413-0003, option 9. If you are unable to reach us, or your call is inadvertently dropped, please email
Category: News
Last updated: Friday, November 18, 2016 - 10:15am
ACCC will decommission the Argo Cluster servers used for high performance computing on Friday, February 17, 2017. The Argo servers have exceeded their functional life span which includes the replacement of hardware no longer readily available. ACCC
Category: News
Last updated: Friday, November 18, 2016 - 9:45am
ACCC will be retiring the outdated Flash Media and RealMedia servers on Saturday, December 31st. To improve the video media viewing experience, all files originally stored on these servers will now be accessed from the ShareStream servers when
Category: Unplanned outage
Last updated: Thursday, November 17, 2016 - 10:27pm
The UIC Online Directory has been temporarily disabled. If you have any questions, please email
Category: Planned downtime
Last updated: Thursday, November 17, 2016 - 5:03pm
The UIC Online Directory is temporarily disabled. If you have any questions, please email
Category: Planned downtime
Last updated: Saturday, November 12, 2016 - 8:55pm
ACCC will be performing maintenance on the VOIP Voicemail Server on Friday, November 11th, from 10:00PM to Saturday November 12th, at 2:30AM. VOIP Voicemail will be unavailable during this time. If you have any questions, please feel
Category: Planned downtime
Last updated: Friday, November 11, 2016 - 3:31pm
ACCC will be performing maintenance to the Shibboleth authentication server on Friday, November 11th, at 8:00AM. Applications requiring logins to websites or systems using Shibboleth will be temporarily unavailable until 8:10AM. If
Category: Unplanned outage
Last updated: Wednesday, November 9, 2016 - 5:32pm
Blackboard will be performing emergency maintenance to the Blackboard Instant Messenger Client (BBIM) on Tuesday, November 8, 2016 between the hours of 7-8pm. This maintenance is expected to take less than 20 minutes to complete, but will
Category: News
Last updated: Thursday, November 3, 2016 - 4:22pm
ACCC is changing the AD (Active Directory) automatic lockout policy from 30 minutes to 5 minutes effective Friday, November 4th, at 10:00AM. The most common cause of account lockouts are devices attempting to connect to
Category: News
Last updated: Thursday, November 3, 2016 - 4:20pm
ACCC will be performing maintenance to the Shibboleth authentication server on Friday, November 4th, at 8:00AM. Applications requiring logins to websites or systems using Shibboleth will be temporarily unavailable until
Category: News
Last updated: Thursday, November 3, 2016 - 4:19pm
ACCC is upgrading the PGP Desktop server on Friday, November 4, from 8:00PM until 11:00PM to provide support for newer operating systems. Customers already using PGP Desktop will not be affected. New software installation will be unavailable during
Category: News
Last updated: Thursday, October 27, 2016 - 5:14pm
Maintenance will be performed on the CrashPlan backup service on Tuesday, November 1st, 2016 from 6:00am-8:00am. CrashPlan's backup and restore functionality for all existing customers will continue uninterrupted with no expected downtime. However

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