Last updated: Saturday, September 23, 2017 - 7:23pm
On 9/22/17 we experienced a failure in our west data center that
caused a brief outage on the west side of campus. One of our routers
went down at 9:05am. ACCC Network services team is on site
investigating and working to fully restore
ACCC will be upgrading firewall software in two groupings. Service
disruption should be less than a minute per firewall upgrade.
Saturday, September 23, from 9:00am to 12:00pm
Last updated: Thursday, September 21, 2017 - 3:44pm
On 9/19/17 we experienced a failure in our west data center that
caused a brief outage on the west side of campus. One of our routers
went down at 3:34:09pm and was back up at 3:39:50pm. The firewall
converted and was back up at
Last updated: Tuesday, September 19, 2017 - 12:50pm
The Blackboard learning management system is currently experiencing
slow response times, leading to difficulties submitting assignments
and completing other activities in the system. Closing your browser
and reopening may help resolve the issue
Last updated: Thursday, September 14, 2017 - 4:27pm
AITS will be applying critical patches to the production Windows
servers on Sunday, September 17, from 3:00am to 11:00am. All
production services hosted on Windows servers that are maintained by
AITS will experience intermittent outages during this
Last updated: Thursday, September 14, 2017 - 3:09pm
ACCC will be upgrading the CrashPlan server to version 6.02 on
Thursday, September 28, from 11:00pm to 11:45pm. Backups for current
users will continue to run and be unaffected during this time.
However, no new users will be able to be added during
Last updated: Tuesday, September 12, 2017 - 5:06pm
Starting the last week of September 2017, Microsoft will be updating
the general login page for Office 365. For UIC users of Office 365,
the experience should not change if using the custom UIC web pages
Last updated: Tuesday, September 12, 2017 - 1:55pm
IAM services will be down for an AITS server upgrade 8:00am to 12:00pm
on Saturday, September 16. This outage will impact the following ACCC
applications and websites:
* UIC NetID
Last updated: Tuesday, September 12, 2017 - 10:04am
ACCC staff in SELE (Building no. 607) is evacuating the building
because of a fire alarm.
Calls to our Client Services Office will not be answered until an "all
clear" to reenter the building
Last updated: Saturday, September 2, 2017 - 12:28pm
Some users may be experiencing cross-campus network connectivity
issues with departmental networks including ACCC, AITS, CAS, and
Student Affairs. ACCC Network Services staff is on site investigating
these issues and are working to restore
Last updated: Wednesday, August 30, 2017 - 10:29pm
ACCC will perform Request Tracker (RT) maintenance on Wednesday,
August 30, from 10:00pm to 10:05pm.
During this time, some RT version 3.8.7 instances may be unavailable
for several minutes.
For questions, please contact
We have been informed that the UIC Utilities department needs to
perform some immediate electrical work that serves the COMRB building,
effective today 8/30/17 at 6pm.
For preventative measures, the network equipment, including
SCCM service will be unavailable on Saturday, August 19, 2017 from
8:00am to 2:00pm due to a scheduled AITS power outage.
For additional information and updates, please visit
Some users may be experiencing issues with multiple ACCC services
including Wireless, VPN, and the ACCC website (accc.uic.edu). We are
investigating these issues and are working to restore all services.
For questions, please
ACCC will be performing network maintenance starting Saturday, August
19th at 10:00PM to 11:00PM. There is no expected downtime with this
maintenance.
If you have any questions, please feel free to contact us
Please note this weekend, August 12th and 13th, is the quarterly ACCC
maintenance window. During the quarterly ACCC Maintenance windows,
downtime for services is kept to a minimum, however in certain
instances services may be unavailable for
ACCC will be performing maintenance on the printing service starting
Friday, August 10, at 9:00pm through Saturday August 11, at 3:00am.
Student printing quota balance will be reset to $15.00 during this
maintenance in preparation for the Fall
ACCC will perform maintenance on the UIC wireless network during the
scheduled maintenance window starting Friday, August 11th, at 9:00pm
through Sunday, August 13th.
During maintenance, some wireless Internet access will be
ACCC will be updating Blackboard on Saturday, August 12, from 12:30am
to 2:30am. Blackboard updates will include new and updated tools such
as Collaborate Ultra (virtual classroom), ShareStream (video
streaming), VoiceThread (asynchronous
Google is reporting issues with several Google Apps. Service has
already been restored for some users, and a resolution is expected for
all users within the next 2 hours. Please note this time frame is an
estimate and may change.
For
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