News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Monday, July 6, 2015 - 8:46pm
We are aware that some users may be experiencing backup (ADSM) issues using the ADSM-4 server. We are investigating these issues and are working to restore service, however ADSM-4 server will be unavailable until atleast Monday (7/6/2015
Category: Unplanned outage
Last updated: Monday, July 6, 2015 - 8:42pm
Some users may be experiencing issues with some database applications including pbupdate and department A-Z online directory. We are investigating these issues and are working to restore service. For questions, please
Category: News
Last updated: Monday, July 6, 2015 - 4:01pm
Construction will be performed in the Science and Engineering Laboratory (SEL) to remove asbestos flooring in the corridors of the building. The work will impact access to ACCC offices and labs from August 12th through August 15th
Category: Unplanned outage
Last updated: Friday, July 3, 2015 - 9:54pm
We are aware that some users may be experiencing backup (ADSM) issues using the ADSM-4 server.We are investigating these issues and are working to restore service. For questions, please contact
Category: Unplanned outage
Last updated: Thursday, July 2, 2015 - 10:54am
Some users may be experiencing issues with the RT Helpdesk. We are
Category: Unplanned outage
Last updated: Wednesday, July 1, 2015 - 5:34pm
All ADSM servers are currently up and working, however some users may have experienced issues earlier this week that prevented backups. We are working with the vendor to investigate these issues. Please note that while we troubleshoot these issues
Category: News
Last updated: Wednesday, July 1, 2015 - 4:37pm
Good afternoon. The ADSM backup service has been restored, and backups in the queue are being processed. Users can verify the status of their backups by visiting
Category: Unplanned outage
Last updated: Wednesday, July 1, 2015 - 10:32am
Backups for some users of the ADSM backup service have been failing since Saturday, June 13. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or
Category: Planned downtime
Last updated: Tuesday, June 30, 2015 - 9:52am
ACCC is upgrading the KeyServer servers used by the Active Directory Desktop Advantage (ADDA) software service on June 27th, 2015 at 8:00PM. These upgrades are required to maintain the security of the servers. Users will not be able
Category: News
Last updated: Friday, June 26, 2015 - 4:58pm
Please be aware that there is a spam email circulating the UIC campus. The sender is from a legitimate UIC email address with an
Category: Planned downtime
Last updated: Thursday, June 25, 2015 - 1:34pm
Impacted Audience: ALL USERS Event Start: 06/23/2015 06:30
Category: Unplanned outage
Last updated: Wednesday, June 24, 2015 - 9:59am
ADSM-1 and ADSM-4 servers are down. We are investigating these
Category: Planned downtime
Last updated: Monday, June 22, 2015 - 10:51am
Maintenance will be performed to increase storage capacity for UIC’s Basic Email service on 6/13/15 from 8:00 pm to 9:00 pm. Some Basic Email users will not be able to access their email
Category: Unplanned outage
Last updated: Monday, June 22, 2015 - 5:01am
ACCC is upgrading the PGP Desktop server on June 20th, 2015 at 8:00 PM to provide support for newer operating systems. Customers already using PGP Desktop will not be affected. During the upgrade, new software installation will be
Category: Planned downtime
Last updated: Monday, June 22, 2015 - 4:57am
Blackboard, Inc. is performing maintenance in their datacenter on 6/19/15 from 1am to 5am. No service disruption is expected during the maintenance. If you have any questions, please contact us at
Category: Unplanned outage
Last updated: Saturday, June 20, 2015 - 3:56pm
Some users may be experiencing email delays. We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option 2. For additional
Category: News
Last updated: Monday, June 15, 2015 - 11:04am
Beginning July 1st, there will be changes to the Microsoft Office Software available to University Students. This change will affect how University Students obtain Microsoft Office for their personal computers
Category: News
Last updated: Monday, June 15, 2015 - 11:02am
Beginning July 1st, there will be changes to the Microsoft Office Software available to University Faculty and Staff. This change will affect how University Faculty and Staff obtain Microsoft Office for their personal
Category: News
Last updated: Monday, June 15, 2015 - 9:07am
ADSM backups were unavailable from June 14th, 13:08pm, to June 15th, 8:10am. Backup (ADSM) service issues that affected some users have been resolved and service is fully restored. Backups that were missed during this outage will resume
Category: News
Last updated: Thursday, June 11, 2015 - 1:17pm
ACCC will be retiring the BlackBerry Enterprise Server service from our production services starting on July 1, 2015, due to lack of utilization. This service allowed users to connect Exchange email

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