News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Tuesday, August 4, 2015 - 4:45am
UICalendar is down due to a suspected hardware failure. We are investigating this issue & are working to restore service. If you have any questions, please contact us at consult@uic.edu If you
Category: Planned downtime
Last updated: Monday, August 3, 2015 - 11:36am
Maintenance will be performed to increase storage capacity for UIC’s Basic Email service on 8/01/15 from 8:00 pm to 9:00 pm. Some Basic Email users will not be able to access their email
Category: News
Last updated: Wednesday, July 29, 2015 - 11:38am
One of our servers was down causing email issues for some users from 1:00 pm on Tuesday, July 28, 2015 through 9:00 am on Wednesday, July 29, 2015. As a result, about 25% of all incoming email from outside of UIC was returned to the sender
Category: Planned downtime
Last updated: Tuesday, July 28, 2015 - 1:55pm
ACCC will be performing an upgrade on our Active Directory implementation from August 1st to August 17th from 5:00 am to midnight. There is no downtime expected with this upgrade. If you have any questions, please contact us
Category: Unplanned outage
Last updated: Friday, July 24, 2015 - 10:15am
The Echo360 lecture capture service has experienced a failure. ACCC has contacted Echo360 support & we are currently investigating this failure and are working to restore service. We will post further updates when
Category: News
Last updated: Wednesday, July 22, 2015 - 5:21pm
Construction will be performed in the Science and Engineering Laboratory (SEL) to remove asbestos flooring in the corridors of the building. The work will impact access to ACCC offices and labs from August 12th through August 15th
Category: Planned downtime
Last updated: Tuesday, July 21, 2015 - 6:28pm
ACCC will perform maintenance on the UIC wireless network on 7/20/15 from 5:30am-5:45am. If you need access to the network during this time, please use a wired connection. The UIC wireless network on
Category: Unplanned outage
Last updated: Tuesday, July 21, 2015 - 3:47pm
Some users may be experiencing intermittent issues with online directory search including "Find People". We are investigating these issues and are working to restore service. For questions, please contact
Category: News
Last updated: Monday, July 20, 2015 - 10:11am
The ADSM backup service is currently experiencing a depreciated state of service. To improve the service quality and reliability, we are working with the vendor to make upgrades. During this time, we will have a tentative maintenance window
Category: News
Last updated: Monday, July 20, 2015 - 9:46am
ACCC worked with ITGC to create four annual weekend maintenance windows that are reserved for major system updates and improvements. Maintenance windows are posted online. By planning the
Category: Planned downtime
Last updated: Monday, July 20, 2015 - 9:37am
Patches will be applied to update Blackboard Learn on 8/9/15 from 1am-9am. These updates will not change the Blackboard Learn service. If you have any questions, please
Category: Unplanned outage
Last updated: Tuesday, July 14, 2015 - 2:00pm
ACCC will be performing maintenance on the VMWare Virtual Server Service on Monday, July 13, 2015 from 5:00 PM CST to 5:30 PM CST. There will be no downtime of virtual servers. Access through Vmware
Category: News
Last updated: Tuesday, July 14, 2015 - 9:24am
Office 365 is now available for free for all UIC students, faculty, and staff with a valid NetId. With Office 365, you can get full installed Office applications on your PC or Mac, free online storage, extra features on your tablet and
Category: Unplanned outage
Last updated: Monday, July 13, 2015 - 1:18pm
OF INTEREST TO: SharePoint Users and
Category: Unplanned outage
Last updated: Monday, July 6, 2015 - 8:46pm
We are aware that some users may be experiencing backup (ADSM) issues using the ADSM-4 server. We are investigating these issues and are working to restore service, however ADSM-4 server will be unavailable until atleast Monday (7/6/2015
Category: Unplanned outage
Last updated: Monday, July 6, 2015 - 8:42pm
Some users may be experiencing issues with some database applications including pbupdate and department A-Z online directory. We are investigating these issues and are working to restore service. For questions, please
Category: Unplanned outage
Last updated: Friday, July 3, 2015 - 9:54pm
We are aware that some users may be experiencing backup (ADSM) issues using the ADSM-4 server.We are investigating these issues and are working to restore service. For questions, please contact
Category: Unplanned outage
Last updated: Thursday, July 2, 2015 - 10:54am
Some users may be experiencing issues with the RT Helpdesk. We are
Category: Unplanned outage
Last updated: Wednesday, July 1, 2015 - 5:34pm
All ADSM servers are currently up and working, however some users may have experienced issues earlier this week that prevented backups. We are working with the vendor to investigate these issues. Please note that while we troubleshoot these issues
Category: News
Last updated: Wednesday, July 1, 2015 - 4:37pm
Good afternoon. The ADSM backup service has been restored, and backups in the queue are being processed. Users can verify the status of their backups by visiting

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