News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: Unplanned outage
Last updated: Friday, January 13, 2017 - 5:25pm
Some users may be experiencing issues with group and departmental web publishing hosted on webhost.uic.edu. We are investigating these issues and are working to restore service. For questions, please contact
Category: Unplanned outage
Last updated: Wednesday, January 11, 2017 - 6:24pm
Backups for Servers (ADSM) service is unavailable due to an unanticipated hardware problem. Services impacted
Category: News
Last updated: Friday, January 6, 2017 - 8:29pm
ACCC is upgrading the PGP Desktop server on January 6th, 2017 at 8:00 PM to provide support for MacOS 10.12 (Sierra) Customers already using PGP Desktop will not be affected. During the upgrade, new software installation will be
Category: News
Last updated: Thursday, January 5, 2017 - 5:43pm
ACCC will decommission the Argo Cluster servers used for high performance computing on Friday, February 17, 2017. The Argo servers have exceeded their functional life span which includes the replacement of hardware no longer readily available. ACCC
Category: News
Last updated: Saturday, December 31, 2016 - 5:08pm
ACCC will be retiring the outdated Flash Media and RealMedia servers on Saturday, December 31st. To improve the video media viewing experience, all files originally stored on these servers will now be accessed from the ShareStream servers when
Category: Unplanned outage
Last updated: Friday, December 30, 2016 - 8:44pm
Some users may be experiencing issues logging in to some Bluestem and Shibboleth-authenticated applications such as Blackboard and GoogleApps@UIC. We are
Category: Planned downtime
Last updated: Saturday, December 24, 2016 - 5:38pm
UPrint will be unavailable tonight, December 23, from 7PM to 12AM for maintenance. If you have any questions please contact us at
Category: Planned downtime
Last updated: Tuesday, December 20, 2016 - 9:38am
Blackboard service will be interrupted on Monday, December 19th, starting at 11:30PM through Tuesday, December 20th, at 7:30AM, for a system-wide Cumulative Update (CU). Blackboard Learn requires a CU to be applied in order to
Category: Planned downtime
Last updated: Sunday, December 18, 2016 - 10:47am
ACCC will be performing datacenter maintenance Saturday, December 17th, from 6:00AM to 8:00AM. During this time, ACCC-hosted Virtual Servers, VoIP Voicemail, Echo360 Lecture Capture, and VPN (Virtual Private Network) will be
Category: News
Last updated: Thursday, December 15, 2016 - 3:03pm
ACCC will be updating the desktop backup service powered by Crashplan on Monday, December 19th, from 11:00PM to 11:30PM. This update increases the stability of the service and corrects known issues that some users may have been
Category: Planned downtime
Last updated: Monday, December 12, 2016 - 8:53am
ACCC will be migrating Virtual Servers (VM’s) on Sunday, December 11th, from 8:00PM to 11:00PM. Some ACCC services may be temporarily unavailable during the migration period including wireless, web aliases, Jabber, and authentication
Category: Unplanned outage
Last updated: Friday, December 9, 2016 - 9:10am
ACCC staff in SELE (Building no 608) is evacuating the building because of a fire alarm. Calls to our Client Services Office will not be answered until an "all clear" to reenter the building is issued. In the
Category: Unplanned outage
Last updated: Wednesday, December 7, 2016 - 5:12pm
Some users may be experiencing issues with Box service (http://uofi.box.com/). Box engineers are currently investigating. For further details and updates, please visit
Category: Unplanned outage
Last updated: Wednesday, December 7, 2016 - 1:55pm
Some users may be experiencing issues with UIC's SCCM service hosted by AITS. We are investigating these issues and are working with AITS to restore service. For questions, please contact consult@uic.edu or
Category: Unplanned outage
Last updated: Monday, December 5, 2016 - 12:51pm
Some users may be experiencing VoIP (network phone) voicemail issues. ACCC staff is on site working to restore service. The webportal works for retrieving messages at
Category: News
Last updated: Monday, December 5, 2016 - 11:37am
ACCC will be upgrading the UIC Library’s EZproxy service to the latest version on Tuesday, December 6th, at 9:00AM. There is no expected downtime during this upgrade. If you have any questions, please feel free to
Category: Planned downtime
Last updated: Friday, December 2, 2016 - 12:34pm
NOTICE: Sharestream videos will not be available between 11:00pm and midnight on Friday, December 2. In order to improve speed and usability, Sharestream will perform server maintenance in order to add more storage to the Sharestream video
Category: News
Last updated: Thursday, December 1, 2016 - 5:51pm
ACCC will enable Google Inbox for UIC students, faculty, and staff who use GoogleApps@UIC on Wednesday, December 7th, at 8:00AM. Google Inbox is an email app that improves email productivity and organization including email highlights, automatic
Category: News
Last updated: Thursday, December 1, 2016 - 5:48pm
ACCC will enable Microsoft Teams in Office 365 on Friday, December 2nd, at 5:00PM. This new feature is a chat based workspace used for collaboration. It is available online with Office 365 and on all iOS, Android, and Windows mobile
Category: Unplanned outage
Last updated: Monday, November 28, 2016 - 11:53am
Some users may be experiencing VoIP (network phone) voicemail issues. ACCC staff is on site working to restore service. For questions, please contact consult@uic.edu or 312-413-8080, option 2. For

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