News and Alerts

Displaying 81 - 100 of 100 recent announcements
Category: Unplanned outage
Last updated: Friday, February 10, 2017 - 2:06pm
Some users may be experiencing issues with U-Print printers where a job is paid for at a release station but does not print. We are continuing to investigate these issues and are working to restore service. If you encounter this problem
Category: Planned downtime
Last updated: Tuesday, February 7, 2017 - 11:18pm
On Tuesday, February 7th, at 11:00PM, ACCC will be performing maintenance on the Echo360 Lecture Capture service to improve compatibility with the Chrome web browser. Users may notice a brief interruption of lecture capture playback and access
Category: News
Last updated: Monday, February 6, 2017 - 11:43am
Some wireless internet users may be seeing a message regarding certificate verification. The verification notice is due to a CA root authority certificate that may not be installed on users' computers. Not all users will see the verification
Category: Planned downtime
Last updated: Friday, February 3, 2017 - 10:41am
ACCC will be performing maintenance on the Blackboard Learn system on Thursday, February 2nd, from 11:30PM until Friday, February 3rd, at 7:30AM. Blackboard Learn will be unavailable during this maintenance time frame. If you have
Category: Planned downtime
Last updated: Friday, February 3, 2017 - 10:40am
ACCC will be performing maintenance to the Bluestem Authentication service on Friday, February 3rd, at 8:00AM. This maintenance should last no more than five minutes. Any new logins to UIC web services requiring authentication will fail during
Category: Unplanned outage
Last updated: Wednesday, February 1, 2017 - 12:00pm
Some users may be experiencing issues with U-Print printers where a job is paid for at a release station but does not print. We are continuing to investigate these issues and are working to restore service. If you encounter this problem
Category: Unplanned outage
Last updated: Wednesday, February 1, 2017 - 8:22am
Some users may be experiencing printing issues with U-Print printers where print jobs fail to print. We are investigating these issues and are working to restore service. In some cases, deleting the print job and re-sending it from scratch
Category: News
Last updated: Friday, January 27, 2017 - 9:00am
SoftChalk Create version 10 is now available in the WebStore for UIC faculty. Please note that the license for SoftChalk expires on December 31, 2016 and
Category: News
Last updated: Friday, January 20, 2017 - 11:41am
All UIC lecture captures are saved in the Echo360 lecture capture system for four years. Please note that all captures recorded from May 6, 2012 to May 3, 2013 will be permanently deleted from the Echo360 system on June
Category: News
Last updated: Thursday, January 19, 2017 - 3:05pm
ACCC will be upgrading the firmware on ACCC-hosted virtual servers on Sunday, January 22nd, from 9:00AM to 5:00PM. ACCC-hosted virtual services should function normally during this maintenance window. If you have any
Category: Unplanned outage
Last updated: Friday, January 13, 2017 - 5:25pm
Some users may be experiencing issues with group and departmental web publishing hosted on webhost.uic.edu. We are investigating these issues and are working to restore service. For questions, please contact
Category: Unplanned outage
Last updated: Wednesday, January 11, 2017 - 6:24pm
Backups for Servers (ADSM) service is unavailable due to an unanticipated hardware problem. Services impacted
Category: News
Last updated: Friday, January 6, 2017 - 8:29pm
ACCC is upgrading the PGP Desktop server on January 6th, 2017 at 8:00 PM to provide support for MacOS 10.12 (Sierra) Customers already using PGP Desktop will not be affected. During the upgrade, new software installation will be
Category: News
Last updated: Saturday, December 31, 2016 - 5:08pm
ACCC will be retiring the outdated Flash Media and RealMedia servers on Saturday, December 31st. To improve the video media viewing experience, all files originally stored on these servers will now be accessed from the ShareStream servers when
Category: Unplanned outage
Last updated: Friday, December 30, 2016 - 8:44pm
Some users may be experiencing issues logging in to some Bluestem and Shibboleth-authenticated applications such as Blackboard and GoogleApps@UIC. We are
Category: Planned downtime
Last updated: Saturday, December 24, 2016 - 5:38pm
UPrint will be unavailable tonight, December 23, from 7PM to 12AM for maintenance. If you have any questions please contact us at
Category: Planned downtime
Last updated: Tuesday, December 20, 2016 - 9:38am
Blackboard service will be interrupted on Monday, December 19th, starting at 11:30PM through Tuesday, December 20th, at 7:30AM, for a system-wide Cumulative Update (CU). Blackboard Learn requires a CU to be applied in order to
Category: Planned downtime
Last updated: Sunday, December 18, 2016 - 10:47am
ACCC will be performing datacenter maintenance Saturday, December 17th, from 6:00AM to 8:00AM. During this time, ACCC-hosted Virtual Servers, VoIP Voicemail, Echo360 Lecture Capture, and VPN (Virtual Private Network) will be
Category: News
Last updated: Thursday, December 15, 2016 - 3:03pm
ACCC will be updating the desktop backup service powered by Crashplan on Monday, December 19th, from 11:00PM to 11:30PM. This update increases the stability of the service and corrects known issues that some users may have been
Category: Planned downtime
Last updated: Monday, December 12, 2016 - 8:53am
ACCC will be migrating Virtual Servers (VM’s) on Sunday, December 11th, from 8:00PM to 11:00PM. Some ACCC services may be temporarily unavailable during the migration period including wireless, web aliases, Jabber, and authentication

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