General

Can anyone see my messages in Blackboard IM that I send to an individual?

Blackboard Instant Messenger works just like any instant messaging tool.  Individuals can only see the content that the two or more people are exchanging; no one else can see or hear Blackboard IM chat conversation.  That is, Blackboard Instant Messenger lets you easily set up a group chat by inviting others (select Invite Group Chat from the Actions pull-down menu) and you can save archives of the text-chat to review later or to share it with the rest of the class.

Why don’t I see my class under Blackboard IM even after I make it available?

In order for Blackboard Instant Messenger to function properly the course must be made available at least once.  Once the course has been made available BbIM will be available to those enrolled in the course.

Last updated: 

January 13, 2015