The ADDA service is a set of premium features available for users of the ACCC Active Directory service.
ADDA software is now only available in the Full version. The ADDA Lite service, which provided access only to Microsoft Office, has been discontinued because Microsoft Office is now available free of charge through the WebStore.
There is a one time flat cost for 10 GB of ADDA network storage, with an option to grow in increments of 10 GB. Billing is handled on a monthly basis through Pinnacle.
|ADDA Full||$10 per month|
|10GB Network Storage||$200 one time cost|
|Service Request Fulfillment Time||
2 business days
|Incident Resolution Time||
5 business days
|Service Availability||Printing availability is based on location - some locations are available 24x7|
|Maintenance Window(s)||Standard ACCC maintenance windows. See accc.uic.edu/service-status|
|Service Notification Channel(s)||
Soapbox / REACH
|Reviewed to Ensure SLA Meets Business Requirements||