Automatic Call Distribution

Category: Business Tools
Audience: Faculty, Staff, IT, ACCC


Automatic Call Distribution (ACD) technology allows campus units to set up call centers, while the Auto Attendant allows a voicemail box to be divided to accept different messages for different people or to route incoming calls according to a caller's key presses.


  • Call Center
  • Call Distribution
  • Call Routing
  • Voicemail


Works only on telephone lines ordered through ACCC Telecommunications.


Costs for ACDs and Auto Attendants are dependent upon each individual configuration.  Contact us for more details.




Last updated: 

July 24, 2012

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