ACCC handles the management and administration of cell phone and mobile data plans centrally contracted through the state of Illinois.
ACCC maintains a current listing of offerings from our providers, while also allowing requests for those devices to be routed through an online portal. Our portal then handles authentication, and approval before sending the requests on to the provider for order fulfillment. Devices are sent back to us, the accounts are registered in our telecommunications management billing system and the users is contacted to pick up the device.
Please download the OBFS stipend request form to submit requests.
|Service Request Fulfillment Time||
New Mobile Phone Request - 3 days.
|Incident Resolution Time||
Incident Resolution - 3 days.
|Service Availability||Service is available from 9am - 5pm|
|Service Notification Channel(s)||
|Reviewed to Ensure SLA Meets Business Requirements||