Resident Hall Network (Res-Net)

Category: Networking
Audience: Students

Overview 

Res-Net is the computer network access available in UIC residence halls. The Res-Net connection provides access to the internet.

Features 

Res-Net is available in the following locations:

  • East campus
    • Commons South
    • Commons North
    • Commons West
    • Courtyard
  • West campus
    • Single Student Residence
    • Student Residence Hall
    • Polk Street Residence Hall
  • South Side
    • James J. Stukel Towers
    • Marie Robinson Hall
    • Thomas Beckham Hall

My Devices Portal

One of the newest features of the Resident Hall Network is the My Devices Portal. This portal allows students, faculty, and staff within the resident halls to register their devices allowing connection to the mydevices wireless network automatically without the need to sign in each time. Gaming Devices, Smart TVs, and Media Players just a few of the devices that may be registered in this way. Desktop PCs, Laptops, and Tablets should continue connecting though the UIC-Wifi, UIC-Guest, or Eduroam wireless networks.

  • In order to get your device on the mydevices wireless network you will need to add it to the My Devices List. Using your web browser go to http://mydevices.ise.cc.uic.edu and login using your network credentials (i.e. your UIC NetID and common password).
  • Once logged in follow the instructions to register up to 3 of your wireless devices. After registration, your device will be able to connect to the mydevices network without needing to sign-in every time.
  • For step by step instructions to set up mydevices visit the answer: How do I set up the My Devices Portal?

ACCC will continue to work with Campus Housing to ensure that all future residence halls are wired for internet access.

Requirements 

Res-Net service is automatically available to you as long as you are a current UIC student or staff member residing in any of the campus residence halls and have a valid UIC NetID and common password. 

Res-Net service is contingent upon acceptance and compliance with both the ACCC Acceptable Use Policy and the UIC Wireless and Res-Net Policy. Failure to abide by these policies will result in revocation of Res-Net service and/or use of ACCC account. Note in the UIC Wireless and Res-Net Policy the daily bandwidth limitation on Res-Net use (as well as the public wireless networks on campus). 

Cost 

Res-Net charges are part of the Campus Housing contract. Campus Housing charges residents a Technology Access fee of $60/semester (equal to $15/month) which allows access to cable television, wired and wireless internet connections in the residence halls.

Printing in Res-Net uses the same system and has the same charges as printing in the ACCC campus personal computer labs.

Support 

Email resnetadmin@uic.edu
Phone 312-413-0003
In person ACCCeSS Helpdesk

 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

7-10 business days depending on complexity of the request.

Incident Resolution Time

For standard (housing residence) Res-Net is automatically provisioned. For guest connections 5-10 business days depending on the availability of resident (to coordinate access to the space).

Service Availability 24/7
Maintenance Window(s) Approved ACCC maintenance window(s): accc.uic.edu/service-status
Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.