SharePoint

Category: Business Tools
Audience: IT

Overview 

SharePoint is a tool for collaboration that helps groups of people (whether work teams or social groups) share information and work together. For example, SharePoint can help you:

  • Coordinate projects, calendars, and schedules.
  • Discuss ideas and review documents or proposals.
  • Share information and keep in touch with other people.

 

UIC Community can view their designated UIC site collections under one view at http://sharepoint.uic.edu

Applicability 

SharePoint SFTP limit is 100MB.

The University of Illinois is committed to ensuring the privacy and security of confidential data. At this time no HIPPA, FERPA, or PCI data should be stored in SharePoint. The SharePoint Advisory Board is investigating best practices for storage of this type of data moving forward.

 

Cost 

Two levels of service will be created:

  • Tier 1 will offer the most services and will be free. It will consist of the features most users are familiar with such as collaboration, document storage, and integration with other Office applications.
  • Tier 2 will offer more complex services such as connectivity to external databases, business intelligence capabilities, and SharePoint Designer. There will be a fee associated with Tier 2 that has yet to be determined.

Support 

Email uisharepointsupport@uillinois.edu
Phone 312-413-0003

 

Further Information 

Training

Lynda.com SharePoint Tutorials - Access is available to all University students, faculty and staff and titles are broken down into manageable segments to accommodate busy schedules. You will be asked to enter your NetID and password before you are able to access the training at Lynda. Once you log in, click on any of the following SharePoint 2010 tutorials to get started.

Helpful Links

SharePoint Advisory Board Governance Document

NothingbutSharePoint provides a comprehensive list of upcoming SharePoint Conferences, SP Saturdays, Workshops and User Groups events. This site provides a diverse SharePoint Community and open to every level of SharePoint user.

SharePoint User Groups

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

2 business days for introductory meeting before provision. 1-2 business days after the meeting to get a site provisioned.

Incident Resolution Time

2 business days.

Service Availability 24x7
Maintenance Window(s) AITS service status page: https://status.uillinois.edu/SystemStatus/jsp/currentEvent.do
Service Notification Channel(s) ACCC News and Alerts: accc.uic.edu/news/all
REACH distribution email list.
AITS email and notification list.
Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.