StarTel

Category: Security

Overview 

ACCC maintains and operates the StarTel campus-wide public security system. The system is best identified as the 8-foot, blue-light bollards or posts located throughout the public walkways on the East and West campus. StarTel units offer direct access to the UIC Police Department; press the red call button to call for assistance.

Features 

Press the red call button on a StarTel unit to call for assistance. Once pressed, the call will be immediately dispatched to the UIC Police. For more information on the StarTel System, please read the StarTel section on the UIC Police's Community Relations and Crime Prevention page.

Applicability 

Any member of the general public who is physically present on the UIC campus and feels threatened can use the system.

Cost 

Costs for this service are billed back as a universal line fee on all campus telephones at a rate of $1.50 per month per line.

Support 

Email as@uic.edu

 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

New Station Requests 7-10 days

Incident Resolution Time

3 Business Days

Service Availability 24x7
Maintenance Window(s)

n/a

Service Notification Channel(s)

Listserv

Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA

Date Reviewed

Provisional SLA