Operations & Service Status

The current pandemic presents different challenges and changes in processes for everyone in the UIC community. Technology Solutions is adapting to “new ways of working” and wants to ensure students, faculty, and staff have access to up-to-date information on academic technology services and support operations for the fall 2020 semester.

Fall Operations

COVID-19 Information & Resources

Service Notices

VoiceThread Downtime 10/10
Thursday, September 24, 2020
VoiceThread will be performing a database upgrade on Saturday, October 10th from 4:00am to 6:00am. VoiceThread will be completely offline during this 2-hour window.
Azure Availability Update - 9/17
Tuesday, September 8, 2020
On Sept 17, 2020 the Technology Solutions Team will be making the cloud computing service Azure generally available for production data at UIC.  We are working on final approval for HIPAA data usage…
VoiceThread Upgrade - 9/19
Tuesday, September 8, 2020
VoiceThread will be performing a database upgrade and regular maintenance on Saturday, September 19 from 4:00am to 5:00am. VoiceThread will not be offline, but tools may load more slowly during this window.

LTS Webinars & Events

Webinar Calendar

Recent News Articles

Introducing Improved Wi-Fi on East & West Campus
Introducing Improved Wi-Fi on East & West Campus
Monday, September 21, 2020
Technology Solutions is happy to announce that enhanced outdoor Wi-Fi coverage is now available on East campus, soon to be followed by West campus locations.
Netiquette and best practices for online learning
Netiquette & Best Practices: Make the Most of Online Learning
Tuesday, September 8, 2020
Keep this “Netiquette” framework and its guidelines in mind as you participate in your online course.
Beware of Cyber Security Attacks on UIC Local, & International Students, Faculty & Staff!
Beware of Cyber Security Attacks on UIC Students, Faculty & Staff!
Wednesday, September 2, 2020
The UIC Information Security and Privacy Office has received many reports of email and telephone scams targeting UIC’s community of local and international faculty, students, and staff.
More News

  • "Thanks" Thanks Technology Solutions for being there even though the campus is closed! -- UIC Student

  • "Great" You all do a great job. I have been working primarily remotely in Michigan for the past three years, so all of my Technology Solutions help requests need to be done remotely. You are life savers! Thank you. -- UIC Staff

  • "Helpful" Technology Solutions has been incredibly helpful. I’ve never worked with such determined, kind, patient, helpful IT people. -- UIC Staff

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