Unplanned outage

Category: Unplanned outage
Last updated: Thursday, February 21, 2019 - 4:37pm
New employees are currently unable to create their NetIDs in UI New Hire. ACCC is aware of the problem and investigating. For questions, please contact consult@uic.edu or 312-413-0003, option 9. For
Category: Unplanned outage
Last updated: Wednesday, February 20, 2019 - 11:09am
The Physical Education Building (PEB) and Flames Athletic Center (FAC) are currently experiencing intermittent network connectivity. ACCC Telecom and ACCC Networks are working closely together with local PEB and FAC IT staff to troubleshoot the
Category: Unplanned outage
Last updated: Wednesday, January 23, 2019 - 5:02pm
About 25% of email messages sent from outside of UIC (but including UIH) to Exchange Online / Office 365 recipients may be delayed. We have identified the problem and are working with Microsoft to fully restore service as quickly as possible
Category: Unplanned outage
Last updated: Wednesday, January 9, 2019 - 8:45am
Some users may be experiencing issues accessing Request Tracker (RT) web instances. We have identified the problem and are working to restore service as quickly as possible. For questions, please contact
Category: Unplanned outage
Last updated: Monday, January 7, 2019 - 2:17pm
Some Office 365 (O365) users may be experiencing email delivery delays. We have identified the problem and are working with Microsoft to restore service as quickly as possible. For questions, please contact
Category: Unplanned outage
Last updated: Monday, December 17, 2018 - 12:13pm
ACCC Service Desk phone support (312-413-0003, option 9) was unavailable due to a call routing issue on Monday, 12/17, from 11:20am to 12:00pm. We apologize for any inconvenience this may have caused. For questions, please
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 1:31pm
Echo360 Lecture Capture is currently experiencing a service disruption, preventing access to recorded lectures. We will provide updates as they become available, or you can visit
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 11:00am
Wired and wireless network service on the east campus was interrupted briefly this morning at approximately 8:00am due to required emergency maintenance. Network service has been restored to all east campus buildings except for JJST, FORUM, CGS
Category: Unplanned outage
Last updated: Monday, November 12, 2018 - 3:21pm
Some users may be experiencing email issues. The email queue could take up to 24 hours to process. For questions, please contact consult@uic.edu
Category: Unplanned outage
Last updated: Monday, November 5, 2018 - 2:06pm
Some users may have experienced delays of up to 3 hours when resetting their passwords. ACCC staff has identified and resolved a database problem, and password resets are now processing without delays. Check the status of ACCC's services
Category: Unplanned outage
Last updated: Friday, October 26, 2018 - 12:37pm
Some users may have experienced ADSM backup issues from 7:30am, 10/24 to 8:30pm, 10/25. ACCC storage vendor has resolved a hardware problem and service is fully restored. Please note: Any backups missed
Category: Unplanned outage
Last updated: Sunday, October 7, 2018 - 12:29pm
ACCC is aware of a current incident impacting visibility of Fall 2018 semester course sites. We are working to restore access to these courses as quickly as possible and will provide updates as we learn more.. We apologize for the inconvenience
Category: Unplanned outage
Last updated: Thursday, September 20, 2018 - 5:52pm
Some users may be experiencing issues with the HPC Extreme cluster. We have identified an NFS filesystem problem and are working to fully restore service. For questions, please contact acer@uic.edu. For
Category: Unplanned outage
Last updated: Thursday, September 20, 2018 - 10:51am
Category: Unplanned outage
Last updated: Friday, September 14, 2018 - 10:55am
The vendor has reported an incident that affects users trying to access Echo360 recordings. You can see more information here https://status.echo360.com/ ACCC-LTS is in communication with the vendor and will post updates until the problem is
Category: Unplanned outage
Last updated: Wednesday, September 12, 2018 - 10:31am
Category: Unplanned outage
Last updated: Monday, September 10, 2018 - 3:44pm
IMPORTANT: On September 5th, Lynda.com upgraded their Shibboleth service provider (“SP”) software, in order to make the platform more stable and secure. This upgrade should not have an impact on your existing connection with Lynda.com
Category: Unplanned outage
Last updated: Tuesday, September 4, 2018 - 4:12pm
Some users may be experiencing network connectivity issues due to a brief power outage on the west campus. ACCC staff is on site working to fully restore service. For questions, please contact
Category: Unplanned outage
Last updated: Tuesday, August 28, 2018 - 5:36pm
We are experiencing certificate errors on the UIC-Guest wireless network. We are working diligently to find the solution and will update when we have more information. For questions, please contact
Category: Unplanned outage
Last updated: Friday, August 24, 2018 - 6:03pm
Some users may be experiencing issues authenticating to UIC-WiFi. In some cases, users may be prompted to re-authenticate at random intervals. We are investigating these issues and are working to resolve the problem. For questions, please

Pages