Unplanned outage

Category: Unplanned outage
Last updated: Tuesday, July 10, 2018 - 12:33pm
Some users may be experiencing issues with the UIC homepage (www.uic.edu). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, June 15, 2018 - 5:25pm
Some users may be experiencing issues with the UIC homepage (www.uic.edu). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, June 15, 2018 - 10:04am
Some users may be experiencing issues with ACCC-hosted Linux Virtual Servers, including Wordpress (publish.uic.edu) and ACCC Helpdesk (accc.helpdesk.uic.edu). We are investigating these issues and are working to restore service. For questions
Category: Unplanned outage
Last updated: Tuesday, May 29, 2018 - 12:19pm
Some email messages sent to UIC.edu recipients between Sunday, 5/27, and Tuesday, 5/29, may have been intermittently rejected with a bounce message: "This is the Email Security Gateway at host mxwest1.uic.edu. I'm sorry to
Category: Unplanned outage
Last updated: Tuesday, May 29, 2018 - 12:19pm
Some email messages sent from outside the UIC.edu network to UIC.edu recipients may be delayed for several hours. We are investigating these issues and are working with external service providers to expedite the processing of backlogged
Category: Unplanned outage
Last updated: Thursday, May 24, 2018 - 11:23am
Some users may be experiencing issues connecting to UIC's VPN service. We are investigating these issues and are working to fully restore service. For questions, please contact vpn@uic.edu or 312-413-8080
Category: Unplanned outage
Last updated: Thursday, May 24, 2018 - 9:45am
Some email messages sent from outside the UIC.edu network to the Hospital Exchange email system may be delayed for an hour or more. We are investigating these issues and are working with Hospital IS to expedite the processing of backlogged
Category: Unplanned outage
Last updated: Monday, May 21, 2018 - 12:07pm
Some users may be experiencing issues logging into Qualtrics surveys (https://uic.qualtrics.com/). We are investigating these issues and are working to restore service. For questions, please contact
Category: Unplanned outage
Last updated: Wednesday, April 11, 2018 - 12:37pm
Some users may be experiencing issues with Blackboard Collaborate web conferencing. ACCC is working with Blackboard, Inc to restore service. For questions, please contact LTS@uic.edu or 312-413-0003, option 1
Category: Unplanned outage
Last updated: Monday, April 9, 2018 - 5:26pm
Some users may experience delays in printing when using print.uic.edu. We are investigating and working to resolve the problem. In the meantime we suggest using an ACCC lab computer to send print jobs to the Pharos U-Print
Category: Unplanned outage
Last updated: Thursday, March 29, 2018 - 9:45am
Some T-Mobile users may have experienced issues making and receiving analog (Centrex) and network (VoIP) phone calls earlier this morning. ACCC was in contact with AT&T and has confirmed the issue was resolved by 9:15 AM. For questions
Category: Unplanned outage
Last updated: Monday, March 26, 2018 - 8:06pm
Due to continuing network connectivity issues, Hospital IS and ACCC Networks staff will be performing emergency Hospital network maintenance work starting at 7pm tonight. Downtime should be minimal, but we reserve a one hour window for
Category: Unplanned outage
Last updated: Tuesday, March 20, 2018 - 11:44am
Some users may be experiencing issues with Lecture Capture (Echo360). We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-0003
Category: Unplanned outage
Last updated: Tuesday, March 20, 2018 - 10:09am
Some users may be experiencing issues with Lecture Capture (Echo360). We are investigating these issues and are working to restore service. For questions, please contact consult@uic.edu or 312-413-0003
Category: Unplanned outage
Last updated: Wednesday, January 31, 2018 - 4:03pm
We have received reports that the Android version of the UIC Mobile App is not working properly. We are currently working with the vendor to resolve this issue as soon as possible. We apologize for the inconvenience. If you have any
Category: Unplanned outage
Last updated: Monday, January 29, 2018 - 3:43pm
Some users may be experiencing campus-wide network connectivity issues. Locations reporting issues include: PHARM, SPHPI, SPHW, MCA, RRB, HRPS, RICE, and BGRC. We are investigating these issues and are working to restore service. For
Category: Unplanned outage
Last updated: Tuesday, January 16, 2018 - 9:16pm
Some users may be experiencing intermittent issues with the Blackboard Collaborate web conferencing tool. Blackboard engineers are investigating these issues and are working to restore service. For questions, please
Category: Unplanned outage
Last updated: Thursday, December 14, 2017 - 5:45pm
UIC experienced a temporary loss in internet connectivity to our main ISP from approximately 1:15pm to 1:19pm and 1:47pm to 2:01pm. Connectivity is currently restored. When we lose ISP connectivity it takes about 15 minutes for routers to
Category: Unplanned outage
Last updated: Tuesday, November 28, 2017 - 4:36pm
Some Exchange Online users may be experiencing delays of over an hour when sending and receiving email messages. Microsoft has identified a networking issue causing mail delays for a subset of mailbox database systems. They've redirected
Category: Unplanned outage
Last updated: Saturday, November 18, 2017 - 10:33am
Some users may be experiencing network connectivity issues due to an ongoing east campus power outage. UIC Facilities Management engineers are aware of the outage and working to restore service. For questions, please contact 312-413-8080

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