Unplanned outage

Category: Unplanned outage
Last updated: Monday, November 12, 2018 - 3:21pm
Some users may be experiencing email issues. The email queue could take up to 24 hours to process. For questions, please contact consult@uic.edu
Category: Unplanned outage
Last updated: Monday, November 5, 2018 - 2:06pm
Some users may have experienced delays of up to 3 hours when resetting their passwords. ACCC staff has identified and resolved a database problem, and password resets are now processing without delays. Check the status of ACCC's services
Category: Unplanned outage
Last updated: Friday, October 26, 2018 - 12:37pm
Some users may have experienced ADSM backup issues from 7:30am, 10/24 to 8:30pm, 10/25. ACCC storage vendor has resolved a hardware problem and service is fully restored. Please note: Any backups missed
Category: Unplanned outage
Last updated: Sunday, October 7, 2018 - 12:29pm
ACCC is aware of a current incident impacting visibility of Fall 2018 semester course sites. We are working to restore access to these courses as quickly as possible and will provide updates as we learn more.. We apologize for the inconvenience
Category: Unplanned outage
Last updated: Thursday, September 20, 2018 - 5:52pm
Some users may be experiencing issues with the HPC Extreme cluster. We have identified an NFS filesystem problem and are working to fully restore service. For questions, please contact acer@uic.edu. For
Category: Unplanned outage
Last updated: Thursday, September 20, 2018 - 10:51am
Category: Unplanned outage
Last updated: Friday, September 14, 2018 - 10:55am
The vendor has reported an incident that affects users trying to access Echo360 recordings. You can see more information here https://status.echo360.com/ ACCC-LTS is in communication with the vendor and will post updates until the problem is
Category: Unplanned outage
Last updated: Wednesday, September 12, 2018 - 10:31am
Category: Unplanned outage
Last updated: Monday, September 10, 2018 - 3:44pm
IMPORTANT: On September 5th, Lynda.com upgraded their Shibboleth service provider (“SP”) software, in order to make the platform more stable and secure. This upgrade should not have an impact on your existing connection with Lynda.com
Category: Unplanned outage
Last updated: Tuesday, September 4, 2018 - 4:12pm
Some users may be experiencing network connectivity issues due to a brief power outage on the west campus. ACCC staff is on site working to fully restore service. For questions, please contact
Category: Unplanned outage
Last updated: Tuesday, August 28, 2018 - 5:36pm
We are experiencing certificate errors on the UIC-Guest wireless network. We are working diligently to find the solution and will update when we have more information. For questions, please contact
Category: Unplanned outage
Last updated: Friday, August 24, 2018 - 6:03pm
Some users may be experiencing issues authenticating to UIC-WiFi. In some cases, users may be prompted to re-authenticate at random intervals. We are investigating these issues and are working to resolve the problem. For questions, please
Category: Unplanned outage
Last updated: Friday, August 17, 2018 - 5:54pm
Preliminary work preparing for the ACCC Maintenance Window that begins at 5:00pm today has inadvertently caused network connectivity issues to several buildings on campus. As of now, service to some buildings has already been restored. ACCC
Category: Unplanned outage
Last updated: Tuesday, July 10, 2018 - 12:33pm
Some users may be experiencing issues with the UIC homepage (www.uic.edu). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, June 15, 2018 - 5:25pm
Some users may be experiencing issues with the UIC homepage (www.uic.edu). We are investigating these issues and are working to restore service. For questions, please contact 312-413-8080, option 2. For additional information and updates, please
Category: Unplanned outage
Last updated: Friday, June 15, 2018 - 10:04am
Some users may be experiencing issues with ACCC-hosted Linux Virtual Servers, including Wordpress (publish.uic.edu) and ACCC Helpdesk (accc.helpdesk.uic.edu). We are investigating these issues and are working to restore service. For questions
Category: Unplanned outage
Last updated: Tuesday, May 29, 2018 - 12:19pm
Some email messages sent to UIC.edu recipients between Sunday, 5/27, and Tuesday, 5/29, may have been intermittently rejected with a bounce message: "This is the Email Security Gateway at host mxwest1.uic.edu. I'm sorry to
Category: Unplanned outage
Last updated: Tuesday, May 29, 2018 - 12:19pm
Some email messages sent from outside the UIC.edu network to UIC.edu recipients may be delayed for several hours. We are investigating these issues and are working with external service providers to expedite the processing of backlogged
Category: Unplanned outage
Last updated: Thursday, May 24, 2018 - 11:23am
Some users may be experiencing issues connecting to UIC's VPN service. We are investigating these issues and are working to fully restore service. For questions, please contact vpn@uic.edu or 312-413-8080
Category: Unplanned outage
Last updated: Thursday, May 24, 2018 - 9:45am
Some email messages sent from outside the UIC.edu network to the Hospital Exchange email system may be delayed for an hour or more. We are investigating these issues and are working with Hospital IS to expedite the processing of backlogged

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