Unplanned outage

Category: Unplanned outage
Last updated: Tuesday, April 16, 2019 - 8:53pm
Category: Unplanned outage
Last updated: Tuesday, April 16, 2019 - 4:20pm
Category: Unplanned outage
Last updated: Monday, April 15, 2019 - 11:53am
11:01am, 4/15: The issue with the ACCC website (accc.uic.edu) has been resolved and service was restored by 9:55am, 4/15. Check the status of ACCC's services anytime by visiting our
Category: Unplanned outage
Last updated: Monday, April 15, 2019 - 11:31am
Posted Apr 15, 2019 11:01 AM The issue with the ACCC website (accc.uic.edu) has been resolved and service was restored by 9:55am, 4/15. Check the status of ACCC's services anytime by
Category: Unplanned outage
Last updated: Wednesday, March 13, 2019 - 4:29pm
The ACCC website (accc.uic.edu) was unavailable on Wednesday, March 13, 2019, from approximately 1:30pm to 2:30pm. We apologize for the inconvenience and appreciate your patience while we worked to restore service. For questions, please
Category: Unplanned outage
Last updated: Wednesday, March 13, 2019 - 7:34am
Due to a unplanned power shutdown in NPI, network services will be disrupted in both towers. The expected downtime should be approximately 5 minutes. Services impacted Network services will be briefly
Category: Unplanned outage
Last updated: Tuesday, March 12, 2019 - 2:08pm
Some users may be experiencing wired, wireless, and voice (VoIP) network connectivity issues in the north portion of the NPI building. ACCC engineers are on site working to restore service as quickly as possible. For questions, please
Category: Unplanned outage
Last updated: Thursday, March 7, 2019 - 10:47pm
On Tuesday, 3/5 at approximately 7:00pm, the AnyConnect VPN system unexpectedly restarted. To prevent this behavior from occurring again, ACCC is performing emergency maintenance on the AnyConnect system on Thursday, 3/7 from 6:00am to
Category: Unplanned outage
Last updated: Wednesday, March 6, 2019 - 10:03am
Some users may have received an "Untrusted Server" message when connecting to Cisco AnyConnect VPN on Tuesday evenning, 3/5. We resolved a server certificate issue within 30 minutes of discovery and service is fully restored. For
Category: Unplanned outage
Last updated: Thursday, February 28, 2019 - 10:40am
Due to maintenance on the UI Verify two-factor authentication system overnight, the AnyConnect VPN solution is currently not functioning. ACCC staff are working to restore the service as quickly as possible. We apologize for this
Category: Unplanned outage
Last updated: Monday, February 25, 2019 - 8:40pm
Some users may be experiencing issues connecting to OpenVPN. We have identified a certificate problem and are working to restore service as quickly as possible. For questions, please contact consult@uic.edu
Category: Unplanned outage
Last updated: Thursday, February 21, 2019 - 4:37pm
New employees are currently unable to create their NetIDs in UI New Hire. ACCC is aware of the problem and investigating. For questions, please contact consult@uic.edu or 312-413-0003, option 9. For
Category: Unplanned outage
Last updated: Wednesday, February 20, 2019 - 11:09am
The Physical Education Building (PEB) and Flames Athletic Center (FAC) are currently experiencing intermittent network connectivity. ACCC Telecom and ACCC Networks are working closely together with local PEB and FAC IT staff to troubleshoot the
Category: Unplanned outage
Last updated: Wednesday, January 23, 2019 - 5:02pm
About 25% of email messages sent from outside of UIC (but including UIH) to Exchange Online / Office 365 recipients may be delayed. We have identified the problem and are working with Microsoft to fully restore service as quickly as possible
Category: Unplanned outage
Last updated: Wednesday, January 9, 2019 - 8:45am
Some users may be experiencing issues accessing Request Tracker (RT) web instances. We have identified the problem and are working to restore service as quickly as possible. For questions, please contact
Category: Unplanned outage
Last updated: Monday, January 7, 2019 - 2:17pm
Some Office 365 (O365) users may be experiencing email delivery delays. We have identified the problem and are working with Microsoft to restore service as quickly as possible. For questions, please contact
Category: Unplanned outage
Last updated: Monday, December 17, 2018 - 12:13pm
ACCC Service Desk phone support (312-413-0003, option 9) was unavailable due to a call routing issue on Monday, 12/17, from 11:20am to 12:00pm. We apologize for any inconvenience this may have caused. For questions, please
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 1:31pm
Echo360 Lecture Capture is currently experiencing a service disruption, preventing access to recorded lectures. We will provide updates as they become available, or you can visit
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 11:00am
Wired and wireless network service on the east campus was interrupted briefly this morning at approximately 8:00am due to required emergency maintenance. Network service has been restored to all east campus buildings except for JJST, FORUM, CGS
Category: Unplanned outage
Last updated: Monday, November 12, 2018 - 3:21pm
Some users may be experiencing email issues. The email queue could take up to 24 hours to process. For questions, please contact consult@uic.edu

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