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When you're going to be away from your email for an extended period of time, you can use the auto-reply filter to automatically respond to your incoming email to inform senders that you're away, when you'll be back, and perhaps let them know who they can get in touch with for help while you're gone. 

Your UIC email address is in the form netid@uic.edu, where 'netid' is your UIC NetID. This is an email forwarding address, not an actual email account. In order to be used, netid@uic.edu must forward to an actual email account, which for most people will be a UIC email account managed by ACCC.

For students, faculty, and staff, your netid@uic.edu email must route to a UIC email account. The only exceptions to this policy apply to the following special cases:

Most new staff and faculty, and almost all new students do not have a Basic Email account. Staff, please see Exchange Online, students see UIC GoogleApps.

Setting up a new account with Thunderbird is easy; you give Thunderbird your name, email address, and password. Thunderbird then looks up the  connection details (such as ports, server names, security protocols, etc.) in its database. It knows about ACCC Basic email accounts and about mail.uic.edu, the email server that you use to connect to your ACCC Basic email account.

ACCC email addresses, accounts, and services are available to current UIC students, staff, and faculty. When class registration or employment at UIC ceases, access to uic.edu email addresses and ACCC email accounts and computing resources is extended for a grace period to allow time for transition to a new email provider. Unfortunately, we cannot offer unlimited periods of account access or email forwarding. 

Tags: email, webmail

The Email - Quota Tool has an option to download (or delete) email folders that are on your Basic Email account.

POP and IMAP are two different protocols, or ways of accessing your email account. The main difference between them is that:

  • By default, IMAP stores messages on the server.
  • By default, POP downloads messages to your computer or device and deletes them from the server. 

ACCC strongly recommends using IMAP:

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people with NetID@uic.edu email addresses. This page explains how to use this LDAP server with Outlook 2010 and 2007.

UIC students, faculty and staff have more than one email service to choose from. The UIC email address ​NetID@uic.edu can forward email to existing non-university accounts, accounts managed by ACCC, and other university email systems. ACCC supports the following email services:

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people using NetID@uic.edu email addresses. This page explains how to use this LDAP server with Address Book and Mail.app on Macs.

The easiest way to import contacts into Gmail is to export your contacts from your old email client into a comma-delimited file, and then import the contents of the comma-delimited file into GoogleApps@UIC.

Tags: pine, unix

If you have moved your UIC email from Tigger to Mailserv, you can continue to use pine on either Tigger to access your Mailserv account. Use the move-to-mailserv utility to automatically configure pine up to display the contents of your Mailserv account. You can use the utility to do it even if you've already completed the migration. Just press Skip on all the other screens until you get to the last step, then click Reconfigure Pine.

This article describes how to set the name on outgoing emails. With the exception of Exchange, the name can be customized directly in each email client you use. Below are a few examples:

The ACCC runs an LDAP server that you can use to look up the names and email addresses of people using NetID@uic.edu email addresses. This page explains how to use this LDAP server with Mozilla Thunderbird and with Eudora OSE, which is based on Thunderbird.

Thunderbird 3 and Eudora OSE (Penelope Eudora)

The ACCC supports Mozilla's Firefox browser and asks that everyone use it whenever they can instead of Internet Explorer, so it only seems reasonable that we include instructions on how to set up the Thunderbird email client to use mail.uic.edu. Thunderbird is the email client that goes with Firefox. It's easy to use and quite reasonable. A lot like Firefox, in that way. If you're in search of a new email program, check Thunderbird out. It's nice. (And it does RSS.)

Tags: email

Our Online Disk Space Policy outlines the quotas, or limits, placed of space usage in various accounts. If you receive a warning notice about disk space usage on Mailserv or Tigger, start by visiting the Quota tool to view the amount of space used by your email folders. This will help you pinpoint the largest folders in your account. Next, open one of the large folders in Webmail and sort by message size.

Email size limits for GoogleApps@UIC Gmail are set by Google and are currently 25 MB, for both incoming and outgoing email.

The size limit for outbound mail sent by an ACCC server (Basic Email or Exchange) is 25 MB. The size limit for inbound email (email that comes into UIC addressed to any ACCC email server) is also 25 MB

Tags: email

This problem only occurs when you use the ACCC's on-campus only, non-authenticated outgoing SMTP server, smtpserv.cc.uic.edu. When you send an email message using smtpserv.cc.uic.edu, the server attempts to contact your machine via identd. Normally your machine would simply reject the connection and things go quickly. When a firewall is installed, the identd connection is blocked so the SMTP server's attempt to connect has to time out, which is where the delay comes from.

CAUTION: You might be tempted to turn the firewall off -- that is not the answer.

You can create, rename, or delete folders in Webmail following these steps below:

For Basic Email accounts, the Email Tools web tool displays:

  • Email usage and quota
  • Date and time of last time the account was accessed (IMAP or POP)
  • 10 largest messages or files

It also has options to download or delete entire Basic Email folders.

Most email programs have options that allow you to undelete email messages that you have just deleted; see the documentation for your email program for instructions. If your email program automatically deletes your deleted messages -- often called "emptying the trash -- when you log out, this option is only available during the session that you deleted the message.

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