How do I manually migrate my email using Outlook (Drag-N-Drop)?

This document’s purpose is to instruct the user on how to add another email account to your Outlook 2016 Client and then migrate that mail to another server by manually dragging and dropping that mail in between the email servers.

1)         Install Outlook
2)         Connect Outlook to Exchange Online
3)         Connect Outlook to another email service
4)         Move/Copy mail from one email service to Exchange Online


Connecting Outlook to Mailserv


  1. In Outlook, click File then Info followed by Accounts Settings.
  2. Highlight the account you're modifying and click Change or click Add if you're adding a new account.
    • For Incoming mail server: type:
    • For Login Information, enter your UIC NetID (without and ACCC common password .
    • Check Remember password if you feel it's safe.
    • Do not check Use Secure Password Authentication (SPA) 


  3. Click More Settings and go to the Outgoing Server tab
    • Check My outgoing server (SMTP) requires authentication
    • Select Use same settings as my incoming mail server
  4. On the Advanced tab
    • Select SSL from Use the following type of encryption connection: for your Incoming server.
    • The Incoming server: will change to port number 993 if you're using IMAP or 995 if you're using POP.
    • If you are using IMAP, here is where to enter your "Root folder path": mail/
    • Outgoing Server (SMTP): port number 587
    • Select TLS from Use the following type of encryption connection:
  5. Click OK.
  6. Click Next>Finish, and Close.
  7. If it doesn't work when you're finished, try adding the port to your firewall.
  8. If Outlook can't find your Inbox, you can tell it where it is:
  9. Tools -> Options -> Other tab
    1. Click the Advanced Options button.
    2. Click Browse beside Startup in the folder: and select the correct Inbox.
    3. Click OK three times.


Connecting Outlook to Exchange Online/Office365
In many cases, Outlook can set up your account for you with only an email address and a password. When you launch Outlook for the very first time, the Auto Account Wizard launches.

To automatically set up an account

  1. Open Outlook, and when the Auto Account Wizard opens, choose Next.

Note: If the wizard didn't open or if you want to add an additional email account, on the toolbar choose the File tab.


2.  On the E-mail Accounts page, choose Next > Add Account.

3.  On the Auto Account Setup page, enter your name, email address, and password, and then choose Next.

Note: If you receive an error message after choosing Next, double check your email address and password. If both are correct, choose Manual setup or additional server types.

4.  Choose Finish.

Automatic setup didn't work

If setup didn't complete, Outlook may ask you to try again using an unencrypted connection to the mail server. If that doesn't work, you can choose Manual setup or additional server types.


  • If you're using Outlook 2016, you can't use the manual setup type for exchange accounts. Contact your administrator if the automatic account setup fails. They will tell you the name of the Exchange Server for your email and help you set up Outlook.
  • If you upgrade to Outlook 2016 from an earlier version, and you receive errors about not being able to log on to or start Outlook, it's because the Exchange Autodiscover Service isn't configured or isn't working correctly To manually set up an account


1.  Choose Manual setup or additional server types > Next.

2.  Select Microsoft Exchange Server or Compatible Service.

3.  Within “Server:”enter

4.  Within “UserName:” type your NetID

Note: Do not click the Check Name button at this step, or the configuration process will fail.

5.  Click More Settings.

6.  Under the Security Tab, uncheck “Encrypt Data between Microsoft Outlook and Microsoft Exchange“.

7.  From the “Logon Network Security” drop down box select Anonymous Authentication.


8.  Click on the Connections Tab.

9.  Check Connect to Microsoft Exchange Using HTTP.

10.  Click on Exchange Proxy Settings….

11.  On the right of “Https://” type

12.  Check “Only connect to proxy servers that have this principal name in their certificate:” and type

13.  Check “On Fast Networks, connect using HTTP first, then connect using TCP/IP

14.  Under Proxy Authentication click the drop down box and select Basic Authentication.

15.  Hit Okay twice.

16.  Click on Check Name

17.  An authentication prompt will appear. Enter your NetID and ACCC Common password in the corresponding fields, then click OK.

18.  Click Next

19.  Click Finish

Copy Folders from One Email Account to Another

  1. Find and identify a folder or folders on Mailserv or other mail service you’d like to move to Exchange Online.Select the folder and then right click on it/them then select Copy Folder. 



2.  Select the correct mail service you’d like to move the folder to and then click OK.


3.  Verify the mail has copied to your target.


If you have any questions about this process please contact us via email at


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Last updated: 

September 30, 2016

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