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An Active Directory (AD) account will be locked out if there are too many incorrect password attempts, either by the account owner or by a third-party attempting a brute-force password hack.

Should this happen to you, contact an ACCC consultant at any of the campus labs or the ACCC Service Desk for assistance in having the account unlocked. 

1. Open Active Directory Users and Computers.

2. In the console tree, right-click the applicable organizational unit that will contain the new client computer.

3. Click New, and then click Computer.

    

 

4. Type the client computer name, click Next.

    

 

Android OS (2.3+,3.0+,4.0+) with ActiveSync Support is required to sync with ACCC Exchange accounts. You can sync email, contacts, and your calendar.

NOTE:  Instructions for setting up your Android device to connect to Exchange Online with the native Android app are found below

Setting up your Android phone to work with Exchange Online using the official Microsoft Outlook App.

1.  Install the Microsoft Outlook app from the Play Store.

Tags: argo

Argo has been decommissioned.

For more information on High Performance Computing see https://acer.uic.edu

Students registered for classes at UIC are automatically enrolled into your site based upon the call numbers you specify in your site request. The batch enrollment process is run from two weeks before the semester begins until the Add/Drop deadline. The batch enrollment will add students into your course site, but you will have to un-enroll any students that drop themselves.

To manually enroll the students, follow the steps given below:

Service: Exchange

Internet Calendars are calendars that you publish to an Internet site, where others can view it or subscribe to it. Internet Calendars use the iCalendar format and the .ics file name extension.

A University P-Card cannot be used as payment in the WebStore.

According to OBFS Guidelines for P-card use

Contact the appropriate unit to arrange lecture capture:

Tags: Office365
Service: Office 365

System requirements for Office 2013 and Office 365 ProPlus

This article includes system requirements for:

  • Office 2013, which includes the desktop programs for Access, Excel, OneNote, Outlook, PowerPoint, Publisher, and Word

Service: Exchange

By default, Outlook 2011 will hide the "Folders on My Computer."  This article will guide you through re-enabling these folders so that you can store emails locally on your hard drive. This can be useful if you are approaching your size limit on the Exchange server and need to free up some space without deleting any emails.

Please contact accounts@uic.edu regarding access to Blackboard for guest affiliates who do not have UIC NetIDs. Once a NetID is generated they can then be added to your Blackboard Learn course.

A UIC network ID, or NetID, is a public identifier used for authentication to many services provided by the ACCC as well as many University of Illinois computing and networking services.  The NetID is not a password and it is not an account itself but it is required in order to access ACCC and University services.

Use the Data Usage Monitoring Tool to view your data usage as calculated by ACCC. The Data Usage Monitoring Tool is the recommended method for monitoring your bandwidth usage on the UIC networks. Please note that although ACCC makes every effort to maintain the availability of its machines, the inability to access the monitor is not a valid reason for exceeding your data usage. Consult UIC Wireless and Res-Net Policy for the current data usage limit and other restrictions.

Res-Net is available to guests of Campus Housing, provided that (1) you are not a registered UIC student, faculty, or staff member and (2) you plan to stay in the residence halls for one week or longer. The cost of Res-Net access is determined by Campus Housing and the payment will be collected by Campus Housing. Please contact Campus Housing directly by phone at 312-355-6300 or email housing@uic.edu. You may also contact your local Housing office.

As of December 20, 2014, UIC's Blackboard login system was upgraded to a single sign-on with other UIC apps like Google Apps, Lynda, Box, and now Blackboard Learn.

As a result of this change, the .bb accounts that faculty and staff used to preview their course sites from a student’s view were deactivated. Instead of the .bb accounts, the new Student Preview feature will automatically generate a student user within Blackboard Learn courses, thus eliminating the need for two separate accounts.

Tags: backup, mac, adsm
Service: Backups

This page explains how to restore both individual files and restoring an entire disk for files that have been backed up using the ACCC network backup client.

Selecting Files to Restore

We keep multiple copies of each file in the ADSM backups. So the first decision that you have to make, after you decide which files or folders you want to restore is whether you want to restore the most recent backup copy or the backup from some past date.

Tags: password, voip
Service: Voicemail, VoIP

If you have forgotten your password, you can request a reset of your password. If you already know your password and want to change it:

  • Press the message button to access your voicemail.
  • Press (0) to access submenu
  • Select (1) Record unavailable message
  • Select (3) Change Name
  • Select (4) Temporary greeting

 

Files and software stored on the computers installed in the common use classrooms are not backed up.  This means that if there is a hardware or software failure on a classroom computer, files will not be recoverable.  For this reason, faculty are encouraged to utilize the Box.com service to store their files and be able to easily access them anywhere.  Alternatively, at least one USB port is provided for each classroom computer, to enable use of USB flash drives for portable file storage.  Please also note that after the end of a semester, all files and software a

Beginning with the Academic Year 2015-2016, the faculty computer replacement program (commonly referred to as FaCT) has been restructured.

Tags: database

MySQL databases (version 5 or later) can be accessed via the web with phpMyAdmin. Log in using the following values:

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