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Files and software stored on the computers installed in the common use classrooms are not backed up.  This means that if there is a hardware or software failure on a classroom computer, files will not be recoverable.  For this reason, faculty are encouraged to utilize the Box.com service to store their files and be able to easily access them anywhere.  Alternatively, at least one USB port is provided for each classroom computer, to enable use of USB flash drives for portable file storage.  Please also note that after the end of a semester, all files and software a

Tags: password, voip
Service: Voicemail, VoIP

If you have forgotten your password, you can request a reset of your password. If you already know your password and want to change it:

  • Press the message button to access your voicemail.
  • Press (0) to access submenu
  • Select (1) Record unavailable message
  • Select (3) Change Name
  • Select (4) Temporary greeting

 

  1. Login to OWA (office.uic.edu)
  2. Click on the Gear Icon

         

      3.  Click Mail under Your App Settings

         

      4.  Click Genral to expand the General options and select (left-click) Mobile Devices

Use the Data Usage Monitoring Tool to view your data usage as calculated by ACCC. The Data Usage Monitoring Tool is the recommended method for monitoring your bandwidth usage on the UIC networks. Please note that although ACCC makes every effort to maintain the availability of its machines, the inability to access the monitor is not a valid reason for exceeding your data usage. Consult UIC Wireless and Res-Net Policy for the current data usage limit and other restrictions.

Tags: database

MySQL databases (version 5 or later) can be accessed via the web with phpMyAdmin. Log in using the following values:

PLEASE NOTE: Be careful when removing students from Blackboard course sites as all information associated with the student (inc. grades and homework assignment submissions) will be deleted. Before removing students, make sure you do not need to refer back to these students' grades, assignments, quizzes, etc. from the Blackboard course site.

Tags: rt

If your department or unit has an RT instance set up for request/problem management, it can be a little daunting to start using the system. Let's go over some of the basic functions of RT.

RT Training Videos

RT training videos have been made available to quickly learn how to use the various tools in RT.

Tags: backup, mac, adsm
Service: Backups

This page explains how to restore both individual files and restoring an entire disk for files that have been backed up using the ACCC network backup client.

Selecting Files to Restore

We keep multiple copies of each file in the ADSM backups. So the first decision that you have to make, after you decide which files or folders you want to restore is whether you want to restore the most recent backup copy or the backup from some past date.

As of December 20, 2014, UIC's Blackboard login system was upgraded to a single sign-on with other UIC apps like Google Apps, Lynda, Box, and now Blackboard Learn.

As a result of this change, the .bb accounts that faculty and staff used to preview their course sites from a student’s view were deactivated. Instead of the .bb accounts, the new Student Preview feature will automatically generate a student user within Blackboard Learn courses, thus eliminating the need for two separate accounts.

Res-Net is available to guests of Campus Housing, provided that (1) you are not a registered UIC student, faculty, or staff member and (2) you plan to stay in the residence halls for one week or longer. The cost of Res-Net access is determined by Campus Housing and the payment will be collected by Campus Housing. Please contact Campus Housing directly by phone at 312-355-6300 or email housing@uic.edu. You may also contact your local Housing office.

Webhost site administrators and webmaster liaisons can add and remove users to their sites using the hosted website management tool.

Visit https://www.uic.edu/apps/iam/hostedwebsite to add or remove a user from your webhost.uic.edu site. You must be a site administrator or a webmaster liaison for the campus unit that the site is associated with to do this.

Service: Computer Labs

If a CD or DVD is stuck in a Mac disk drive, and the Mac is frozen or will not otherwise normally eject the disk, manually reboot into OS X (hard reset w/ power button) while holding the MOUSE BUTTON, C key, or OPTION key upon startup.  Upon reaching the Startup Disk screen, release and press the EJECT button.

Service: Listserv

​To unsubscribe from a UIC listserv, send a specially formatted message or use the web interface (requires setting up a listserv password). Please note that there are special listservs (urgent and official notifications, massmail) for which subscription is managed centrally for all UIC students, staff and faculty.

This tutorial assumes that you already have Shibboleth installed and working on your server and that you are using Drupal 7.

Install and configure Shibboleth authentication module

Download and install the Shibboleth authentication Drupal module, as you would typically install a contributed Drupal module.

Once it is installed, visit Configuration > Shibboleth settings.

ACCC allows members of the UIC community to purchase sophisticated statistical applications at a significant discount. In exchange for offering deep discounts to staff and students of the UIC Community, the statistical software manufacturers require that ACCC provides some first-tier support for these applications. We can sell you SPSS (-IBM), SAS, Stata, and SYSTAT. We sell these products to the UIC community via the WebStore:

Contact the Client Services Office at (312) 413-0003.

Office Hours: M-F 9-5pm, W 9-4pm

Your account may be deleted or suspended if you receive this message. To check if this is the case, please contact the Client Services Office. Depending on your situation, they will give you instructions regarding what needs to be done to resolve your situation.

To begin, you should be using either the “UIC Standard Welcome Template 1080p” or “UIC Standard Content Template 1080p” as your template for the campaigns. Then create your content and position it according the information below in CommandCenterHD. The content area is shown as the gray area in the template.

UIC Standard Welcome Template 1080p

Service: Computer Labs

To view schedules of reservable labs, go to http://accc.uic.edu/lab/all and select the respective lab from the list.

Service: Computer Labs

The Instructional Technology Lab has both flatbed and slide scanners available for faculty and students. Scanners are also located in the following computer labs:

Service: Exchange

While you are using Microsoft Outlook, you may see a pop-up window that asks you to restart Outlook because an Exchange administrator has made a change. This message occurs when an Exchange administrator has moved your mailbox from one database to another in order to optimize the back end infrastructure. There is no mail loss and everything will be re-synchronized once you restart Microsoft Outlook.

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