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Tags: pgp, encryption
Service: Encryption

Installing is easy, but it can go wrong, and fixing installation problems is not necessarily easy.

Please contact accounts@uic.edu regarding access to Blackboard for guest affiliates who do not have UIC NetIDs. Once a NetID is generated they can then be added to your Blackboard Learn course.

The SafeAssignment service is run and hosted by the Blackboard company, and not by the UIC Blackboard learning management system (LMS).  While the UIC Blackboard LMS provides a seamless interface to students and instructors for submitting documents for plagiarism analysis, the actual SafeAssign plagiarism analysis is run off-campus, by Blackboard Inc. servers. 

Service: Exchange

Internet Calendars are calendars that you publish to an Internet site, where others can view it or subscribe to it. Internet Calendars use the iCalendar format and the .ics file name extension.

Res-Net is available to guests of Campus Housing, provided that (1) you are not a registered UIC student, faculty, or staff member and (2) you plan to stay in the residence halls for one week or longer. The cost of Res-Net access is determined by Campus Housing and the payment will be collected by Campus Housing. Please contact Campus Housing directly by phone at 312-355-6300 or email housing@uic.edu. You may also contact your local Housing office.

As of December 20, 2014, UIC's Blackboard login system was upgraded to a single sign-on with other UIC apps like Google Apps, Lynda, Box, and now Blackboard Learn.

As a result of this change, the .bb accounts that faculty and staff used to preview their course sites from a student’s view were deactivated. Instead of the .bb accounts, the new Student Preview feature will automatically generate a student user within Blackboard Learn courses, thus eliminating the need for two separate accounts.

Use the Data Usage Monitoring Tool to view your data usage as calculated by ACCC. The Data Usage Monitoring Tool is the recommended method for monitoring your bandwidth usage on the UIC networks. Please note that although ACCC makes every effort to maintain the availability of its machines, the inability to access the monitor is not a valid reason for exceeding your data usage. Consult UIC Wireless and Res-Net Policy for the current data usage limit and other restrictions.

A UIC network ID, or NetID, is a public identifier used for authentication to many services provided by the ACCC as well as many University of Illinois computing and networking services.  The NetID is not a password and it is not an account itself but it is required in order to access ACCC and University services.

Service: Exchange

Problem

Outlook shows the message “we didn’t find anything to show here.” when looking in a folder that shows unread items.

Cause

The views in outlook can become unresponsive causing it to not display the emails.

Solution

Reset the view in outlook

Tags: backup, mac, adsm
Service: Backups

This page explains how to restore both individual files and restoring an entire disk for files that have been backed up using the ACCC network backup client.

Selecting Files to Restore

We keep multiple copies of each file in the ADSM backups. So the first decision that you have to make, after you decide which files or folders you want to restore is whether you want to restore the most recent backup copy or the backup from some past date.

Service: Exchange

By default, Outlook 2011 will hide the "Folders on My Computer."  This article will guide you through re-enabling these folders so that you can store emails locally on your hard drive. This can be useful if you are approaching your size limit on the Exchange server and need to free up some space without deleting any emails.

Tags: password, voip
Service: Voicemail, VoIP

If you have forgotten your password, you can request a reset of your password. If you already know your password and want to change it:

  • Press the message button to access your voicemail.
  • Press (0) to access submenu
  • Select (1) Record unavailable message
  • Select (3) Change Name
  • Select (4) Temporary greeting

 

File attachments may be added to different places in a Course. For example, to an Item, an Assignment, or a File in a Learning Module. There are two options for adding file attachments:

Files and software stored on the computers installed in the common use classrooms are not backed up.  This means that if there is a hardware or software failure on a classroom computer, files will not be recoverable.  For this reason, faculty are encouraged to utilize the Box.com service to store their files and be able to easily access them anywhere.  Alternatively, at least one USB port is provided for each classroom computer, to enable use of USB flash drives for portable file storage.  Please also note that after the end of a semester, all files and software a

Tags: argo

Though you can't log in directly to a compute node, you can monitor processes via the rsh command.

Service: Computer Labs

To view schedules of reservable labs, go to http://accc.uic.edu/lab/all and select the respective lab from the list.

Any Content Item, including Course Links, External Links, Folders, Learning Units, Off line Content and Tools can be copied from one folder or Course to another folder or Course. Copying content does not delete the content from the original location unless Delete Item After Copy is selected. Content that is deleted after a copy is moved to the new location and does not exist in the original location any longer.

NOTE: Folders may not be copied from other parts of a Course into a Learning Module.

Beginning with the Academic Year 2015-2016, the faculty computer replacement program (commonly referred to as FaCT) has been restructured.

Service: Computer Labs

If a CD or DVD is stuck in a Mac disk drive, and the Mac is frozen or will not otherwise normally eject the disk, manually reboot into OS X (hard reset w/ power button) while holding the MOUSE BUTTON, C key, or OPTION key upon startup.  Upon reaching the Startup Disk screen, release and press the EJECT button.

Using Discussion Board in Blackboard is one of the easiest ways to begin fostering on-line collaboration. This tool will help 'engage' students and foster a community within your individual class. Discussion Board can be a very valuable component to a face-to-face course, especially on a commuter campus like UIC. These Discussion Forums provide a venue for 'asynchronous communication'. They provide a public forum and are available 24 hours a day, 7 days a week; they make 'anywhere/anytime' learning a possibility.

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