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Service: Exchange

By default, the free/busy information on a user's Exchange calendar is shared with all other Exchange users. When you share your free/busy information, other users can see when you have appointments or meetings scheduled on your calendar. This can make it easier for others to schedule meetings, since they can see times that will not work because other events are scheduled.

Important note: iPod touch and iPad devices need an existing network connection to download and install the UIC-WiFi profile. You do not have to be connected to UIC-WiFi to download and install the profile, but you do have to be connected to the Internet. Please use another wireless connection (at home, coffee shop). 

Do you have an "always on" Internet connection? It's easy to think that no one could possibly be interested in your personal computer, but that's simply not the case. Having a fast Internet connection that's "always on" when you want to surf the Web is great for you, but it's also great for hackers from around the world who sweep through thousands of random IP addresses looking for computers that they can exploit. And what they can do is really quite scary.

Service: Exchange

Have you ever deleted something that you did not want to delete? ACCC Exchange email system allow users to recover their deleted items at their own convenience . The retention time period for all deleted items is 14 days. To recover your deleted items, follow the instructions below.

Your UIC email address is in the form netid@uic.edu, where 'netid' is your UIC NetID. This is an email forwarding address, not an actual email account. In order to be used, netid@uic.edu must forward to an actual email account, which for most people will be a UIC email account managed by ACCC.

For students, faculty, and staff, your netid@uic.edu email must route to a UIC email account. The only exceptions to this policy apply to the following special cases:

UIC-WiFi uses WPA2 Enterprise security with 802.1x authentication, PEAP with MSCHAP v2.These instructions should help you to connect your Android (2.1 or higher) device to the campus wireless network. You need to be on campus to do this, near a UIC-WiFi access point. If you have trouble connecting to UIC-WiFi, please visit C-Stop.

Symantec Endpoint Protection, SEP, is Symantec AntiVirus® combined with anti-spyware, firewall, intrusion prevention system, application control, device control, and proactive threat scanning into a single client, all managed by a single piece of management software.The combination allows instant upgrades without deploying specific software for each security technology. It protects from from both known threats and from threats that have not been seen before. Symantec Endpoint Protection protects against malware such as viruses, worms, Trojan horses, spyware, and adware.

Service: Exchange

Your Exchange quota includes all your email, attachments, calendaring data, task items, and more. We strongly recommend that you manage your quota by deleting items you do not need and clear out the deleted items weekly. Your ACCC Exchange mailbox grows as you create and receive items. When you delete items, the size of the Outlook Data File (.pst and .ost) file might not decrease in proportion to the data that you deleted. There are several ways to manage your mailbox and reduce the size of the data file.

To connect to UIC VPN on a macOS computer, download and install Viscosity. Viscosity is available in the WebStore, free of charge for UIC faculty, staff, students and affiliates.

Google Groups cannot have calendars of their own, but you can create a subcalendar in your GoogleApps@UIC account for the group and share that with your group:

Most new staff and faculty, and almost all new students do not have a Basic Email account. Staff, please see Exchange Online, students see UIC GoogleApps.

Setting up a new account with Thunderbird is easy; you give Thunderbird your name, email address, and password. Thunderbird then looks up the  connection details (such as ports, server names, security protocols, etc.) in its database. It knows about ACCC Basic email accounts and about mail.uic.edu, the email server that you use to connect to your ACCC Basic email account.

Tags: printing, mac
Service: Printing

Before you install, confirm that ports 515 and 28303 are open on any firewall you are running. Visit the Pharos website to download the Pharos Popup Client for Mac OS X. Double-click on the installer to run it. You may need to authenticate as an administrator to run the installer. Select the volume to install the Popup application and click Install.

ACCC email addresses, accounts, and services are available to current UIC students, staff, and faculty. When class registration or employment at UIC ceases, access to uic.edu email addresses and ACCC email accounts and computing resources is extended for a grace period to allow time for transition to a new email provider. Unfortunately, we cannot offer unlimited periods of account access or email forwarding. 

Many instructors have found it useful to have software and data files installed on our network servers for their students to use. The Academic Computing and Communications Center will work with faculty and departments to make such arrangements.

For any software not listed as installed by default, you must submit the software installation request before the deadline and provide all the required information.

Service: Backups

This page describes how to set up the Tivoli Storage Manager client software on your Windows computer, connect it to the UIC backup Server, schedule incremental backups, make sure the program is running properly, and optionally make an initial full backup. Your computer will need to be registered on the UIC backup server before you can begin.

Personal email addresses at UIC are of the form NetID@uic.edu. Units, departments, and other entities on campus often have need of task-oriented email addresses that should not be identified publicly with a specific person. The ACCC provides several options for these department, group, and otherwise non-personal email addresses.

Service: Exchange

If you are experiencing a lot of failed sent mail due to malformed addresses in your AutoComplete or address book follow these instructions on how to clear your list and cache.

To remove entries from the AutoComplete cache one entry at a time, follow these steps:

To connect to UIC VPN from Android devices, you will have to install the OpenVPN Connect client and download your VPN configuration file.

Conference call using the VoIP phone conference feature on a Cisco phone

These instructions are for making a conference call with a Cisco VoIP phone. Please note that some UIC Cisco phones have calling restrictions, so you should confirm that the phone you plan to use can call off-campus and out of state.

Service: Printing

Students, staff and faculty can send print jobs from their personal computers or any ACCC public lab in order to print them at the U-Print stations located on campus. In order to submit documents for printing from your own computer or device, download and install the U-Print Popup Client. Pharos Popup Client is available for the following operating systems:

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