Exchange Online Post Migration Instructions Mac

1. You should see a pop-up like the one below appear. Make note of the URL, as it contains “mail.onmicrosoft.com”, as opposed to the exchange.uic.edu settings pop-ups that might have appeared in the past.

2. Check the “Always use my response for this server” and click Allow. Let Outlook sync on its own or click Send/Receive to manually start.

3. Outlook will ask for your password again. Feel free to add this to your keychain.

If you’re still having trouble syncing Outlook (check in the lower-right, it should say “All folder are up to date”), complete the following steps.

4. Open your Outlook preferences and click Accounts.

5. Select your Exchange account from the list (if you have more than one email account connected to Outlook), then click Advanced.

6. If your server settings contain “exchange.uic.edu”, replace it with “outlook.office365.com”. Leave the rest of these server addresses alone. Click OK.

The settings should look like this:

7. Make sure that your Username contains “@uic.edu”.

8. Exit Preferences. You can wait for a sync to start on its own, or click Send/Receive to start one manually.

9. Outlook will ask for your password again. Feel free to add this to your keychain

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Last updated: 

August 07, 2015

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