My FaCT machine is not working, how do I request support?

For Academic Year 2014-2015 deployed machines:

For Tier I machines, please submit a request for service via our online web form at or by calling ACCC at 312-413-0003.

For Tier II machines, please contact your college/departmental IT personnel.

For Academic Year 2015-2016 deployed machines:

Please contact the IT support personnel in your respective unit for assistance.  If you do not have IT support personnel, you can submit a request for service via the online web form at

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Last updated: 

February 10, 2016

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