Outlook states you have unread mail but shows an empty folder


Outlook shows the message “we didn’t find anything to show here.” when looking in a folder that shows unread items.


The views in outlook can become unresponsive causing it to not display the emails.


Reset the view in outlook

  1. Open outlook and select the folder you are having issues with.
  2. On outlook ribbon click “View”
  3. Under current view category, click the Reset View

Screenshot from Outlook 2013

Need help?

Last updated: 

February 12, 2015

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