ACCC

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Exchange

ACCC provides Exchange email as a premium email and calendaring service available to faculty and staff. This premium service ensures a flawless integration with Outlook enhancing your management of calendar, email, contact, task, and note integration. Exchange has superior speed with large mailboxes, and much more up-to-date and functional web interface. Mobile computing is made easy with native support for Windows Mobile smart phones. Mobile devices are supported by using Exchange Active Sync, available on all major mobile manufacturers (Apple, Android, Windows, BlackBerry).

We currently provide the cloud based version of Exchange, which is known as Exchange Online.  All newly hired employees are automatically provisioned with Exchange Online accounts.

Audience: Faculty, Staff, IT, ACCC
Log in to Outlook Web App (Exchange Online), Exchange Account Request Form, Shared Resource Calendar Request Form, Shared Mailbox Request Form

Lecture Capture

UIC provides all faculty and instructors with a free and easy-to-use lecture capture tool called Echo360 ALP. Along with features provided by the tool, UIC faculty have access to support, learning workshops, and personal consultations.

The captures created from Echo360 ALP can be linked to Blackboard Learn and accessed via Echo 360.org

Audience: Faculty, Staff, IT, ACCC
Request Lecture Capture
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Surveys

Qualtrics is a sophisticated, easy to use web-based service for creating, publishing, and analyzing survey data. Qualtrics offers advanced options and is highly customizable.

Audience: Faculty, Staff, Students, IT, ACCC
Log in/Create an account at Qualtrics Surveys (uic.qualtrics.com)

Network Operations Center

Network Operations Center is staffed 24 hours a day, 7 days a week, year-round to monitor the campus network, the ACCC's mission-critical systems, and services;  to receive reports of system problems; and to pass important information on via the ACCC News and Alerts.

Audience: Faculty, Staff, Students, IT, External, ACCC

Data Usage Monitoring

There are daily data usage limitations on the use of Res-Net and the UIC public wireless networks on campus, as well as other restrictions, which are described in UIC Wireless and Res-Net Policy.

Audience: Faculty, Staff, Students, IT, External, ACCC
Log in to Data Usage Monitor
UIC Mobile iOS Graphic

UIC Mobile

The UIC Mobile App is available as a free download from the Apple store for iOS or from Google Play for Android. There is also a mobile version of the app available at m.uic.edu. Students, faculty, staff, alumni, prospective students, and anyone interested in learning more about UIC can use this app to stay connected while on the go.

Audience: Faculty, Staff, Students, IT, External, ACCC
iOS Download Link , Android Download Link, Mobile App Link

Active Directory Desktop Advantage (ADDA)

The ADDA service is a set of premium features available for users of the ACCC Active Directory service.

Audience: Faculty, Staff, IT, ACCC

Instant Messaging

UIC offers two options for instant messaging, Blackboard Instant Messenger and Jabber. Below you will find the details of each option as you choose the best communication tool for your needs. 

Blackboard Instant Messenger (formerly known as Pronto) is a free instant messaging and voice chat tool that allows students and instructors to spontaneously meet live, online at any time to discuss their coursework. Blackboard Instant Messenger works with Blackboard Learn to automatically populate students' contact lists with their classmates' names, thereby making it easy for students, faculty and teaching staff to spontaneously collaborate live online. Blackboard Instant Messenger can also be used as a regular modern Instant Messenger, outside of Blackboard on Windows and Mac systems.

Jabber is an open source instant messaging system available to all UIC students, faculty and staff. Jabber client software is available for all the major operating systems, including tablets and smartphones.

Audience: Faculty, Staff, Students, ACCC

Digital Signage

ACCC provides a centralized platform for campus units to establish departmental digital signage. The portal is centrally managed by the ACCC and Industry Weapon is the company who provides the service on the cloud. Departments that purchase this service can manage and upload content from anywhere.

Audience: Faculty, Staff, IT, ACCC
Login to UIC CommandCenterHD Portal, Request form for Digital Signage Service (use to request player license), Request form for User Access to the System, Industry Weapon Player Software Download , Industry Weapon Documentation, UIC Digital Signage Guideline

Automatic Call Distribution

Automatic Call Distribution (ACD) technology allows campus units to set up call centers, while the Auto Attendant allows a voicemail box to be divided to accept different messages for different people or to route incoming calls according to a caller's key presses.

Audience: Faculty, Staff, IT, ACCC

StarTel

ACCC maintains and operates the StarTel campus-wide public security system. The system is best identified as the 8-foot, blue-light bollards or posts located throughout the public walkways on the East and West campus. StarTel units offer direct access to the UIC Police Department; press the red call button to call for assistance.

Audience: Faculty, Staff, Students, IT, External, ACCC