Current Support Operations

Please be aware that, due to the current SEIU Local 73 strike, support response times will be slower than normal. Thank you for your understanding.

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Teaching Remotely Survey Results Report

New Report Release: Teaching Remotely During COVID-19

Following an emergency switch to remote teaching and learning, these past couple months have been a challenge for everyone. See what instructors said about their Spring 2020 experiences teaching remotely during COVID-19.

Common Online Terms

Online Learning Terms & Definitions

Every industry has its own terminology, but luckily it’s not rocket science to understand that of eLearning. Don’t let acronyms and IT jargon hinder your understanding of the tech services, tools and resources…

Socrates Chatbot

Introducing Socrates: Support Chatbot available on Blackboard

The Learning Technology Solutions team is excited to introduce Socrates, a new chatbot available on the Blackboard login page offering on-demand support and answers to frequently asked questions related to Blackboard, password assistance,…

Wepa Touch Free

Touch-Free Printing with Wepa

Wepa, UIC’s student printing solution, will be available to students for printing services this fall. There are over 70 Wepa print stations located throughout campus, and while some stations may not be accessible…

LinkedIn Learning

How Instructors Can Use LinkedIn Learning for Teaching

LinkedIn Learning, previously known as Lynda.com, has over 15,000 online courses available to watch on-demand, with 30-60 new classes uploaded every week! LinkedIn Learning is available to UIC students and faculty, and is…