Exchange Online email delays (2 updates) [resolved]

Category: Unplanned outage
Last updated: Tuesday, November 28, 2017 - 4:36pm
Posted Nov 28, 2017 4:36 PM
The queue of delayed messages has been delivered and message transport services are now functioning normally.
Posted Nov 28, 2017 3:11 PM
The majority of the messages that were delayed while the issue was occurring have been delivered, and Microsoft is continuing to monitor as the last remaining queued messages are processed. All delayed messages are expected to be processed within the next two hours (by 5:00pm, CST).
Posted Nov 28, 2017 1:31 PM

Some Exchange Online users may be experiencing delays of over an hour when sending and receiving email messages. Microsoft has identified a networking issue causing mail delays for a subset of mailbox database systems. They've redirected traffic to alternate network infrastructure, and the backlog of queued messages is now processing. For questions, please contact or 312-413-8080, option 2. For additional information and updates, please visit the ACCC News and Alerts webpage.