Jan 4 - 6 Planned Downtime Schedule - ACCC Maintenance Window [resolved]

Category: Planned downtime
Last updated: Monday, January 7, 2019 - 7:19pm
Posted Dec 28, 2018 12:06 PM

January 4th - 6th

Planned Downtime Schedule

ACCC Maintenance Window

Please note that ACCC's next quarterly maintenance window is from Friday, January 4th at 5:00pm, through Sunday, January 6th.

ACCC maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates.

Below is the schedule for maintenance window activities that will impact ACCC services:



Friday, January 4th

  • Printing Services

    • Between 6:00pm, Friday 1/4, and 11:00pm, Sunday 1/6, upgrades will be performed on the UPrint system. There will be intermittent outages to the UPrint service during this period. Wepa print stations will remain operational.
  • Wireless Network

    • Starting at 6:00pm, maintenance to the wireless network will be performed on West campus. No downtime is expected.

    • Starting at 8:00pm, maintenance to the wireless network will be performed on East campus. No downtime is expected.

Saturday, January 5th

  • Authentication

    • Between 9:00am and 10:00am, maintenance will be performed on authentication servers. Authentication to UIC web pages and applications may fail during this time.

  • Email

    • Between 9:00am and 12:00pm, upgrades to the Exchange email server will be performed. No downtime is expected.

  • Network Services

    • Between 8:00am and 10:30am, maintenance will be performed on wireless network authentication servers. Authentication to Chicago campus UIC-WiFi may fail during this time. Authentication to the Eduroam network and to the Rockford campus wireless network may fail between 8:00am and 8:30am.

    • Between 10:30am and 12:00pm, maintenance will be performed on network Domain Name System (DNS) infrastructure, which may cause intermittent problems loading web pages and using internet services.

    • Between 12:00pm and 1:00pm, network maintenance will be performed on firewalls servicing the Colleges of Pharmacy, Dentistry, Nursing, and Architecture, Design, and the Arts. Wired network outages may be experienced.

Sunday, January 6th

  • Network Services

    • Between 9:00am and 1:00pm, virtual server upgrades will be performed. No downtime is expected.

    • From 10:00am to 11:00am, maintenance will be performed on the wireless network to improve capacity and efficiency. Wireless access will be unavailable in all buildings on East and West campuses during this time. Wired connectivity and VoIP services will not be affected.

  • Virtual Servers

    • From 1:00pm to 5:00pm, updates will be made to the vCenter server. Users will no longer be able to use the Windows vSphere client to connect to vCenter. The web client at https:///cc-manage.server.uic.edu must be used during this time.

  • Phone Services

    • From 10:00am to 10:30am, maintenance updates will be applied to all Voice over IP (VoIP) phones, causing them to restart. Active calls will not be dropped but new calls will not be possible until the phone has finished restarting. Downtime is not expected to last longer than five minutes per phone.

If you have any questions, please feel free to contact us at: consult@uic.edu.

To report a service outage that you believe is not part of the above maintenance activities, please contact our Network Operations Center at 312-413-0003 Option 2.