UIC VPN Resource Access Issues (3 updates) [resolved]

Category: Unplanned outage
Last updated: Saturday, July 27, 2019 - 10:43am
UPDATE
Posted Jul 27, 2019 3:42 AM

We have implemented a fix and believe the VPN resource access issues have been resolved. ACCC staff will continue to monitor the situation while we await confirmation from affected users. For questions, please contact consult@uic.edu or 312-413-0003, option 2.

UPDATE
Posted Jul 27, 2019 12:53 AM

We are aware that some users are experiencing issues accessing resources (e.g. servers and computers over Remote Desktop Protocol) while connected to UIC Virtual Private Network (VPN). We are working with Cisco engineers to restore service as quickly as possible and will keep you informed. For questions, please contact consult@uic.edu or 312-413-0003, option 2.

UPDATE
Posted Jul 26, 2019 6:15 PM

We are aware that some users are experiencing issues accessing resources (e.g. servers and computers over Remote Desktop Protocol) while connected to UIC Virtual Private Network (VPN). ACCC staff is on site actively working to restore service as quickly as possible. For questions, please contact consult@uic.edu or 312-413-0003, option 2. For additional information and updates, please visit the ACCC News and Alerts webpage.

Posted Jul 26, 2019 3:51 PM

Some users may be experiencing issues accessing resources (e.g. servers and computers over Remote Desktop Protocol) while connected to UIC Virtual Private Network (VPN). We are investigating these issues and are working to restore service as quickly as possible. For questions, please contact consult@uic.edu or 312-413-0003, option 2. For additional information and updates, please visit the ACCC News and Alerts webpage.