News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: News
Last updated: Thursday, January 17, 2019 - 2:49pm
ACCC is upgrading the PGP Desktop server on Friday, February 1, from 8:00pm to 10:00pm. Those already using PGP Desktop will not be impacted. However, new software installation will be unavailable during the upgrade. PGP
Category: News
Last updated: Thursday, January 10, 2019 - 3:05pm
ACCC will be performing maintenance on the Barracuda anti-spam server on Thursday, January 10, at 5:00pm in order to reduce the amount of incoming email spam messages at UIC. If you have any questions, please feel free
Category: Unplanned outage
Last updated: Wednesday, January 9, 2019 - 8:45am
Some users may be experiencing issues accessing Request Tracker (RT) web instances. We have identified the problem and are working to restore service as quickly as possible. For questions, please contact
Category: Planned downtime
Last updated: Monday, January 7, 2019 - 7:19pm
January 4th
Category: Unplanned outage
Last updated: Monday, January 7, 2019 - 2:17pm
Some Office 365 (O365) users may be experiencing email delivery delays. We have identified the problem and are working with Microsoft to restore service as quickly as possible. For questions, please contact
Category: News
Last updated: Friday, December 28, 2018 - 4:36pm
ACCC Service Desk operations will be closed starting Friday, December 21, 2018 at 5:00pm, until Wednesday, January 2, 2019 at 9:00am. During this time, please report service outages to ACCC’s Network Operations Center at (312) 413-0003 (option
Category: Planned downtime
Last updated: Tuesday, December 18, 2018 - 8:37am
ACCC and Digital Communications will be updating the Red Multisite WordPress network from 8:30am to 9:00am on the following days: * Tuesday, November 27, 2018 * Thursday, November 29
Category: Unplanned outage
Last updated: Monday, December 17, 2018 - 12:13pm
ACCC Service Desk phone support (312-413-0003, option 9) was unavailable due to a call routing issue on Monday, 12/17, from 11:20am to 12:00pm. We apologize for any inconvenience this may have caused. For questions, please
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 1:31pm
Echo360 Lecture Capture is currently experiencing a service disruption, preventing access to recorded lectures. We will provide updates as they become available, or you can visit
Category: News
Last updated: Friday, December 14, 2018 - 12:03pm
ACCC will be performing network maintenance on firewalls linking the Hospital and UIC networks on Tuesday, December 18, from 7:30am to 8:00am. There is no expected downtime during this time period. If you have any
Category: Unplanned outage
Last updated: Friday, December 14, 2018 - 11:00am
Wired and wireless network service on the east campus was interrupted briefly this morning at approximately 8:00am due to required emergency maintenance. Network service has been restored to all east campus buildings except for JJST, FORUM, CGS
Category: News
Last updated: Wednesday, December 12, 2018 - 2:55pm
ACCC will be performing maintenance on the Blackboard servers Thursday, December 13, at 1:00am. There is no expected downtime during this time period. If you have any questions, please feel free to contact us
Category: Planned downtime
Last updated: Friday, December 7, 2018 - 8:13pm
Lynda.com will be performing maintenance on Thursday, December 6, CDT from 11:00pm to 2:00am. Please note Lynda.com videos may be unavailable during this maintenance time frame, including videos inside Blackboard course sites. If you
Category: News
Last updated: Thursday, December 6, 2018 - 3:33pm
ACCC will be performing maintenance to the MyDevices Portal server, a feature of the Residence Hall Network (Res-Net), on Thursday, December 6, at 7:15am. There is no expected downtime during this time period. If you
Category: Planned downtime
Last updated: Tuesday, December 4, 2018 - 5:30am
ACCC will be performing maintenance on one of the WordPress servers on Friday, November 30, at 5:00pm. Please note, this maintenance does not impact any sites hosted on the Red Multisite WordPress network. Approximately 100 websites are hosted
Category: News
Last updated: Friday, November 30, 2018 - 4:15pm
ACCC is consolidating tools currently in use for media streaming at UIC. As such, Media@UIC (Ensemble Video) will be decommissioned on Friday, December 28, 2018. A new platform called Panopto will serve as a replacement, offering all the features
Category: News
Last updated: Friday, November 30, 2018 - 4:13pm
ACCC will be performing maintenance on the Office 365 infrastructure Friday, December 7, from 5:00pm to 10:00pm CST. There is no expected downtime during this time period. If you have any questions, please feel free to
Category: Planned downtime
Last updated: Tuesday, November 27, 2018 - 10:03am
ACCC will be perform network maintenance on Tuesday, November 27, from 6:00am to 7:00am in order to improve network performance and speed. Please be aware that service interruptions are possible during this maintenance time frame impacting
Category: Planned downtime
Last updated: Monday, November 19, 2018 - 2:31pm
ACCC will be performing maintenance on the today.uic.edu website on Sunday, November 18, from 9:00pm to 9:30pm. Please be aware that
Category: Planned downtime
Last updated: Friday, November 16, 2018 - 12:51pm
ACCC will be performing network maintenance on Thursday, November 15, from 6:00am to 7:00am in order to improve network performance and speed. Please be aware that service interruptions are possible during this maintenance time frame impacting

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