News and Alerts

Displaying 1 - 20 of 100 recent announcements
Category: News
Last updated: Wednesday, December 12, 2018 - 2:55pm
ACCC will be performing maintenance on the Blackboard servers Thursday, December 13, at 1:00am. There is no expected downtime during this time period. If you have any questions, please feel free to contact us
Category: Planned downtime
Last updated: Friday, December 7, 2018 - 8:13pm
Lynda.com will be performing maintenance on Thursday, December 6, CDT from 11:00pm to 2:00am. Please note Lynda.com videos may be unavailable during this maintenance time frame, including videos inside Blackboard course sites. If you
Category: News
Last updated: Thursday, December 6, 2018 - 3:36pm
ACCC Service Desk operations will be closed starting Friday, December 21, 2018 at 5:00pm, until Wednesday, January 2, 2019 at 9:00am. During this time, please report service outages to ACCC’s Network Operations Center at (312) 413-0003 (option
Category: News
Last updated: Thursday, December 6, 2018 - 3:33pm
ACCC will be performing maintenance to the MyDevices Portal server, a feature of the Residence Hall Network (Res-Net), on Thursday, December 6, at 7:15am. There is no expected downtime during this time period. If you
Category: Planned downtime
Last updated: Tuesday, December 4, 2018 - 5:30am
ACCC will be performing maintenance on one of the WordPress servers on Friday, November 30, at 5:00pm. Please note, this maintenance does not impact any sites hosted on the Red Multisite WordPress network. Approximately 100 websites are hosted
Category: News
Last updated: Friday, November 30, 2018 - 4:15pm
ACCC is consolidating tools currently in use for media streaming at UIC. As such, Media@UIC (Ensemble Video) will be decommissioned on Friday, December 28, 2018. A new platform called Panopto will serve as a replacement, offering all the features
Category: News
Last updated: Friday, November 30, 2018 - 4:13pm
ACCC will be performing maintenance on the Office 365 infrastructure Friday, December 7, from 5:00pm to 10:00pm CST. There is no expected downtime during this time period. If you have any questions, please feel free to
Category: Planned downtime
Last updated: Tuesday, November 27, 2018 - 10:03am
ACCC will be perform network maintenance on Tuesday, November 27, from 6:00am to 7:00am in order to improve network performance and speed. Please be aware that service interruptions are possible during this maintenance time frame impacting
Category: Planned downtime
Last updated: Monday, November 19, 2018 - 2:31pm
ACCC will be performing maintenance on the today.uic.edu website on Sunday, November 18, from 9:00pm to 9:30pm. Please be aware that
Category: Planned downtime
Last updated: Friday, November 16, 2018 - 12:51pm
ACCC will be performing network maintenance on Thursday, November 15, from 6:00am to 7:00am in order to improve network performance and speed. Please be aware that service interruptions are possible during this maintenance time frame impacting
Category: Planned downtime
Last updated: Friday, November 16, 2018 - 11:32am
ACCC and Digital Communications will be updating the Red Multisite WordPress network from 8:30am to 9:00am on the following days: * Tuesday, November 27, 2018 * Thursday, November 29
Category: Unplanned outage
Last updated: Monday, November 12, 2018 - 3:21pm
Some users may be experiencing email issues. The email queue could take up to 24 hours to process. For questions, please contact consult@uic.edu
Category: News
Last updated: Friday, November 9, 2018 - 8:45am
Blackboard will be performing updates on Friday, November 16, from 3:00am to 7:00am CDT. There is no expected downtime during this time period. If you have any questions, please feel free to contact us
Category: Unplanned outage
Last updated: Monday, November 5, 2018 - 2:06pm
Some users may have experienced delays of up to 3 hours when resetting their passwords. ACCC staff has identified and resolved a database problem, and password resets are now processing without delays. Check the status of ACCC's services
Category: News
Last updated: Thursday, November 1, 2018 - 3:36pm
ACCC will be performing maintenance on the VoIP system and this update will impact a small number of analog phones and fax machines connected to the VoIP system. Maintenance will take place at 7:00am on
Category: Unplanned outage
Last updated: Friday, October 26, 2018 - 12:37pm
Some users may have experienced ADSM backup issues from 7:30am, 10/24 to 8:30pm, 10/25. ACCC storage vendor has resolved a hardware problem and service is fully restored. Please note: Any backups missed
Category: News
Last updated: Thursday, October 25, 2018 - 3:11pm
ACCC will be performing maintenance to VoIP Cisco conference phones version #8831 (this will impact less than 30 conference phones across campus) on Friday, October 26, from 8:00pm to 8:30pm. VoIP Cisco phones will restart during this window
Category: News
Last updated: Thursday, October 25, 2018 - 3:09pm
ACCC will be performing maintenance on the local Office 365 authentication servers starting Saturday, November 3, at 10:00pm through November 4, at 5:00am. There will be a short interruption of new logins during the maintenance
Category: Unplanned outage
Last updated: Sunday, October 7, 2018 - 12:29pm
ACCC is aware of a current incident impacting visibility of Fall 2018 semester course sites. We are working to restore access to these courses as quickly as possible and will provide updates as we learn more.. We apologize for the inconvenience
Category: News
Last updated: Thursday, October 4, 2018 - 2:52pm
ACCC will be performing network maintenance on Monday, October 8 at 6:30am. Intermittent network connectivity interruptions are possible for up to five minutes while data center hardware is updated. Please note, this

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