Service Notices

Wireless Maintenance (West Campus) 1/31

ACCC will be performing wireless maintenance on the west campus Friday, January 31, from 7:30pm to 8:30pm. Wireless connectivity on the west campus will be unavailable during this time period. If you have…

Microsoft Teams: Instant Message (IM) delays

1/16/20, 12:15pm — Microsoft engineers resolved a database issue affecting the delivery of Microsoft Teams Instant Messages. For questions, please contact consult@uic.edu or 312-413-0003. 1/16/20, 12:00pm — Users are experiencing delays when receiving Instant Messages…

Jamf Pro Upgrade 10.18.0 1/16

ACCC will be upgrading the Jamf Pro service to version 10.18.0 on Thursday, January 16, from 9:00pm to 10:00pm. New device enrollments, Policies, and Inventory updates will not function during the Jamf Pro…

Update Office 365 Licenses 12/26

ACCC will be applying new licenses for Office 365 for faculty and staff on Thursday, December 26, from 5:00pm to 10:00pm. There is no expected downtime during this time period.

Box service issue [resolved]

12/3/19, 3:43pm — Box.com engineers have restored service and continue to monitor for additional impact. Additional details can be viewed on the Box Status page at: https://status.box.com/ For questions, please contact consult@uic.edu, or 312-413-0003, option…

Network (VoIP) Phone Issues [resolved]

12/12/19, 6:49pm —  ACCC Network and VoIP engineers have made several changes to address issues with Network (VoIP) phones rebooting and/or displaying “Registering” messages. At this time we believe the issues are resolved,…