Service Notices

Office 365 Group Prefix Policy 10/24

ACCC will be implementing a new naming prefix policy for Office365 group creation on Thursday, October 24, at 11:00pm. All groups will be required to start with the prefix “O365-“. This naming convention…

Blackboard Interruption on 10/7

On October 7th, the service was unavailable from 4:30pm to 5:50pm. Computer browsers worldwide were not able to use the part of the url, which caused service interruptions for many universities.… unavailable

10/7/2019, 6:04pm — engineers have recovered service and sign-in access to is once again available. We apologize for the inconvenience and thank you for your patience while service was being recovered.…

Office 365 License Update for Students

ACCC has applied a new license for Office 365 and Minecraft for Education is now available for students. Information on how to get, install, and access Minecraft can be found here: Office…

East Campus Wireless Maintenance 10/8 and 10/9

ACCC will be performing wireless maintenance on Tuesday, October 8, and Wednesday, October 9. There is no expected downtime during this time period, but please be aware that wireless interruptions are possible based on the following schedule:

East Campus Wireless Maintenance 10/1 to 10/4

ACCC will be performing emergency wireless maintenance 10/1 to 10/4. We have identified steps to improve performance and reliability and will implement a maintenance plan based on the following schedule.

Emergency DNS server maintenance

ACCC is currently performing emergency Domain Name System (DNS) server maintenance. Users may experience slow DNS resolution and page loading times for several minutes. For questions, please contact or 312-413-0003, option 2.

Centrex Voicemail Performance

9/27/19, 4:21pm — AT&T has confirmed voicemail functionality, including the Auto Attendant, on the Centrex phone systems, has been restored. 9/27/19, 10:40am — We are aware of performance problems with voicemail on the…

ACCC Network Operations Center phone number update

We are pleased to inform you the ACCC Network Operations Center is officially using 312-413-0003, option 2, as its primary phone number to report service outages, replacing 312-413-8080. We kindly ask that you…