Service Notices

Office 365 and Exchange Online Maintenance 9/26

ACCC will be adding additional authentication servers for Office 365 and Exchange Online on Thursday, September 26, from 10:00pm until Midnight. There is no anticipated downtime with this upgrade. If you experience an…

CrashPlan Client Upgrade 9/19

ACCC will be upgrading the CrashPlan client to version 7.0 on Thursday, September 19, from 11:00pm to 11:30pm. If the old client is open it may close when the new version starts. No…

U of I Box (uofi.box.com) unavailable

Users may be receiving a “502 Bad Gateway” error when attempting to log into U of I Box (uofi.box.com). Box staff is currently investigating this issue and working to restore service. For additional…

Network Maintenance SEO 9/12

ACCC will be performing network maintenance for the Science & Engineering Offices on Thursday, September 12th from 7:00am to 7:30am. Downtime will last for approximately 30 minutes. This downtime will impact Wired, Wireless…

Network Maintenance SRF 9/10

ACCC will be performing network maintenance for the Student Recreation Facility on Tuesday, September 10th from 7:00am to 7:30am. Downtime will last for approximately 30 minutes. This downtime will impact Wired, Wireless and…

ACCC Service Desk Phone Support Unavailable

Update: Posted Aug 23, 2019 6:46 PM Calls to the ACCC Service Desk (312-413-0003, option 9) are once again available. ACCC Telecommunication engineers continue working with AT&T to restore full call capacity. Thank…

Enable DLP for Office 365 - 8/29

ACCC will enable the Data Loss Prevention (DLP) feature for Office 365 on Thursday, August 29, starting at 10:00pm. There is no anticipated downtime with this change. DLP enables an organization to reduce…

CrashPlan Service Upgrade 8/30

ACCC will be upgrading the CrashPlan service to version 7.0.2 on Friday, August 30 from 11:00PM to 11:45PM. Current backups should continue to run. However, no new users will be added to the…

Telnet Blocked Starting 8/23

In order to improve security, ACCC will be blocking telnet (port 23) at the Internet border on Friday, August 23, at 7:00am. Telnet has been replaced by SSH protocol which uses encryption to…

Qualtrics Outgoing Email Updates 8/16

Qualtrics will be updating outgoing email settings on Friday, August 16, at 9:00am to improve email deliverability and enhance security. Qualtrics users will not be impacted. If you have any questions, please feel…