Setting up BbIM

To Find Blackboard IM:

  1. Log in to a Blackboard Learn site

  2. Select Tools (or Student Tools) from the Blackboard Learn course menu (on the left)

  3. Scroll down and select Blackboard IM.  


This will prompt you to create a Blackboard IM Account on the Blackboard IM registration page.  Follow the steps below to fill out the form.

To Create a Blackboard IM Account:

Registration page

  1. Create your Blackboard IM ID: In Blackboard IM, you are identified by your full name, as it appears in UIC's system. Your Blackboard IM ID is used for logging in, managing your account, and allowing users who are not in your classes to contact you. This ID is unique and does not need to match your UIC NetID. If you are associated with two or more institutions that use Blackboard IM, you can use the same Blackboard IM ID for both (refer to Linking Accounts for instructions).
  2. Email: Each Blackboard IM ID must be associated with a unique email address.
  3. Password: Enter a password that is memorable, but difficult to guess.
  4. Security Question: Choose a security question from the list and provide the answer. In the event that you cannot remember your password, this question will be used for password recovery.
  5. Agree to the Terms and Conditions of service and the cookie privacy policy.
  6. Click Submit.

You can download and install the Blackboard IM client after creating your Blackboard IM account.

You can install Blackboard IM on as many computers as you wish, making it easy to keep in touch with friends and classmates, even if you are not at your primary computer.

  1. Log in to the Blackboard IM Settings page using your Blackboard IM ID and password.
    • If you just created your account, you may already be logged in to the Blackboard IM Settings page.
    • If you did not just create your account, or you need to download and install Blackboard IM again, go to and sign in using your Blackboard IM ID and password.
  2. In the Download section, click the Download link. The Blackboard IM installer downloads to your hard drive. Follow the directions to install the software.
    download links on web page

Once Blackboard Instant Messenger is installed, simply login using your Blackboard IM username and password and you can be available anytime and anywhere!

Last updated: 

September 21, 2016