Backups for Desktops & Laptops

Organization/User Control

CrashPlan can be divided into multiple "organizations".  Departmental IT staff can be given limited administrative control over these organizations and the users they contain.  Please fill out the form located here to submit a request to move a user to your organization to better help facilitate administration.   You can also use this form to submit a request to create a new organization.

Crashplan Request form


CrashPlan is designed to silently and automatically back up the files you store on your computer from work or home, unattended, automatically. With CrashPlan, you can rest assured that no matter what happens to your computer, the photos, movies, music, emails, and documents that mean the most to you are safely backed up and can be restored at any time.


  • Files backed up online in the cloud
  • Automatic & unattended backups.
  • Incremental & differential backups.
  • Ability to select individual files and folders for backup.
  • Ability to Pause backups on low battery, specific time periods, and on specific networks.
  • Data is Encrypted before transmitting and password protected to ensure security
  • Ability to restore individual files using client.
  • Unlimited storage space.
  • Back up and manage up to 5 devices using one license.
  • The CrashPlan vendor (Code42) has signed a Business Associate Agreement (BAA) with the University to ensure the protection of any Protected Health Information (PHI) that may be backed up through the service. This service is approved for the backup of HIPAA protected data.


CrashPlan is available at no additional charge to UIC faculty and staff for use on five devices located anywhere in the world.  Backup schedules can be altered, but will run continuously. CrashPlan is not available for servers.  This service is for faculty and staff members only and you must have a UIC NetID and a ACCC Common password. Each faculty or staff member may register five computers.

CrashPlan is only used to back up your files and documents, not scratch directories and not operating systems or software files that you can get back by re-installing. (The default option files provided with the CrashPlan client software are already set up to do this.)

NOTE: If your netID changes, then Crashplan treats that new username as an entirely new user and deactivates your old username/devices which makes your backed up data inaccessible.  Prior to changing your netID, please make sure you have copies of all relevant data.


To avoid security risks, keep your operating system updated.

NOTE: The current version of the client that is automatically installed is 4.8.2 and will soon be 6.0.3.  The following requirements are for version 6.0.3.


OS Hardware Software
  • 1 GHz dual-core CPU
  • 1 GB memory
  • 750 MB drive space

Windows operating systems:

  • Windows 10 version 1803 - Spring Creators Update (Code42 app 6.7.2 or later)
  • Windows 10 version 1709 - Fall Creators Update
  • Windows 10 version 1703 - Creators Update
  • Windows 8.1
  • Windows 7


  • 1 GHz 64-bit Intel CPU
  • 1 GB memory
  • 750 MB drive space

Mac operating systems:

  • 1 GHz CPU
  • 1 GB memory
  • 750 MB drive space

Linux operating systems:

  • Red Hat Enterprise Linux 7.5
  • Red Hat Enterprise Linux 7.4 
  • Red Hat Enterprise Linux 7.3 
  • Red Hat Enterprise Linux 6.9 
  • Red Hat Enterprise Linux 6.8
  • Red Hat Enterprise Linux 6.7
  • Ubuntu 18.04
  • Ubuntu 16.04
  • Ubuntu 14.04


  • libgconf-2-4
  • libXScrnSaver
  • net-tools

The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI requires, at most, a screen area 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.


Unsupported operating systems

Operating system Last supported Code42 app version
Windows Server 2016 never supported
Windows Server 2012 and 2012 R2 4.8 and 5.4
Windows Server 2008 R2 4.8 and 5.4
Windows Server 2008 4.7
Windows Vista Service Pack 2


Windows XP


Windows Server 2003 and 2003 R2 4.2
OS X Mavericks 10.9 4.8
OS X Mountain Lion 10.8


OS X Lion 10.7


Mac OS X Snow Leopard 10.6 4.21
Mac OS X Leopard 10.5 3.6.4
Mac OS X Tiger 10.4 3.2

1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.


CrashPlan is free to use for all current faculty/staff.


Phone 312-413-0003


Last updated: 

February 05, 2019