Basic Email

Audience: Faculty, Staff, Students, IT

Overview 

Please note: Basic Email (Webmail and Tigger) will be retired on December 15th, 2017


ACCC Basic Email service allows you to access your email on the web through Webmail as well as many desktop and mobile clients. Features include spam filtering, custom filters, and vacation and out-of-office auto-reply.

Features 

Basic Email features include:

The email forwarding preferences for your NetID@uic.edu email address can be changed at any time.

Requirements 

Basic Email service requires the creation of a Mailserv account. A valid UIC NetID and common password are required to create and access the account.

If you have an existing email account on Tigger, migrate to Mailserv. The online migration process will copy your email and custom filters from Tigger to Mailserv.

Applicability 

Basic Email is available to current UIC students, faculty, and staff. When a student, staff or faculty member leaves UIC, access will be terminated automatically.

Cost 

There is no charge for this service.

Support 

Email consult@uic.edu
Phone 312-413-0003

 

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

N/A, automatically created via web

Incident Resolution Time

Under 2 business days

Service Availability 24x7 - no scheduled downtime
Maintenance Window(s)

Standard ACCC maintenance windows. See accc.uic.edu/service-status

Service Notification Channel(s)

ACCC News and Alerts​, Soapbox, REACH

Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA

Date Reviewed

Provisional SLA