Student Employment

ACCC Client Service Solutions is seeking undergraduate students to fill the following roles:

Client Support Specialist:

Client Support Specialists provide general, in-person support for students, faculty and staff that use ACCC services offered to the university (http://accc.uic.edu/service/all).  Employees in this role will have the opportunity to progress to Client Support Technicians based on their interest and performance. 

Client Support Specialists tasks consist of, but are not limited to, the following:

  • Provide first-level of support for students, faculty and staff
  • Assist with managing ACCC computers and printers at staffed locations
  • Special projects as assigned

 

Client Support Assistant:

Client Support Assistants will spend their first semester with ACCC assisting with various administrative tasks while becoming familiar with the many services that ACCC offers to the university (http://accc.uic.edu/service/all). Employees in this role will then have the opportunity to progress to Client Support Specialists based on their interests and performance, where they will provide direct support to students, faculty, and staff utilizing ACCC services.

Administrative tasks during the first semester consists of the following:

  • Maintain the fleet of public printers (including refilling supplies and clearing jams)
  • Maintain the cleanliness of ACCC learning environments (computer labs and C-Stops)
  • Assist with equipment replacement and disposal efforts (minimal lifting requirements vary based on assigned tasks)
  • Special projects as assigned

*Client Support Assistants will spend a significant portion of their time training on and becoming familiar with a category of ACCC services to enable progression to the Client Support Specialist role.

 

Requirements

To be considered for employment, you must meet all of the requirements below:

1.  Be registered for at least 6 credit hours.

2.  Have at least three (3) non-summer terms of study left at UIC. Your projected graduation date should be Fall 2019 or later.  This is non-negotiable.

3.  Be in good academic standing.

4.  Have customer service and communication skills, both interpersonal and written. *Prior customer service experience preferred*

5.  Be able to work at least 10 hours per week between the hours of 7:00 AM – 11:00 PM.   .

6.  Be flexible in submitting hours of work availability. Your work schedule is built around your class schedule. We require each employee to submit a wide range of hours for scheduling consideration. You will be required to submit morning, daytime and evening availability from which a schedule is built.

7.  Attend mandatory training and shadowing days.  Final hiring decisions are made contingent on your attendance and performance during training.

 

Application process

There are no current openings available.

Last updated: 

June 19, 2018