Media Streaming

Category: Learning Tools
Audience: Faculty, Staff

Overview 

Streaming is the process of delivering large media files online without waiting for the entire file to download before viewing. While applications or packages typically require that they be downloaded in their entirety before using them, streaming allows you to see the first minute of video while the next minute downloads, hence streaming the media file.

Features 

ACCC offers three options for streaming video as shown in the table below. 

Streaming Service Description
YouTube
This tool is recommended for faculty and instructors that want to “flip” the classroom, or that are creating content for blended or online courses; and for students that need to create video assignments to share with classmates and instructors. 
 
YouTube is an app from the G Suite that allows you to share videos via a direct link or embedding the videos in your Blackboard course site. To use this service, you’ll need to login into your G Suite account using your UIC NetId and password and create a new channel.

Be sure to check the Terms of Service and learn about copyright basics and how to control what others see across Google services before using this service.
Learn more about using UIC’s YouTube service to stream your videos.

ShareStream

Sharestream is now set to read-only as we prepare to decommission this tool on March 30, 2019.

Media@UIC Decommission (Ensemble Video) 12/28

ACCC is consolidating tools currently in use for media streaming at UIC. As such, Media@UIC (Ensemble Video) will be decommissioned on Friday, December 28, 2018. A new platform called Panopto will serve as a replacement, offering all the features users of Media@UIC are accustomed to, and more.

To learn more visit: https://accc.uic.edu/news/2018/11/30/mediauic-decommission-1228

 

Cost 

YouTube and ShareStream are free services available to faculty, staff, and students that use streaming media for teaching and learning purposes.

Media@UIC service is available for departmental use only. There is a charge related to this service based on the amount of disk space your videos require. Costs are calculated by 10GB increments.

  • First 10 GB - $10 per month
  • Each additional 10 GB - $5 per month

Support 

Email LTS@uic.edu
Phone 312-413-0003 Option 1

Further Information 

ACCC Service Level Agreement (SLA)

Service Request Fulfillment Time

Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required.

Incident Resolution Time

Under 2 business days unless escalation to the vendor is required.

Service Availability 24x7
Maintenance Window(s) ShareStream: Approved ACCC maintenance window(s): accc.uic.edu/service-status
Service Notification Channel(s)

Learning Management System login page.
ACCC News and Alerts: accc.uic.edu/news/all
Direct email to clients.

Reviewed to Ensure SLA Meets Business Requirements

Provisional SLA - Currently under IT Governance review.

Date Reviewed

Provisional SLA - Currently under IT Governance review.